First time to this lounge. Check-in process was pretty easy. It seems like it may have been a…read morewhile since someone brought a guest and they guy at the front got us pretty quick. Lounge was crowded but no wait and we found a seat pretty quickly. Drink selection was much more limited then the clubs in the US but what they did have as good. The pour your own wine / get your own beer was nice. The bartenders, as well as all the staff, were friendly and could make some nice drinks. The food was meh. I did find it quite strange that several people wouldn't use the tongs and would just grab food.

Service is terrible, they made me come when I was within 3 hours of my departure...their logic is…read morethe if you need the lounge because you have a long layover you cannot use their facility..... very rude individuals that shoul find jobs in a different industry. I ended stay staying at the Latam lounge, which is, by the way, much much better, I came back just to check the Centurion lounge to understand why they thought they were such a big deal and honestly if you are in this situation in the Guarulhos airport just go directly to the Latam lounge, again!! much better

They had coffee and all foods I needed except fresh fruit. (Go to W Premium Lounge downstairs for…read morefresh fruit and bigger seating-- but they don't have coffee!)

Lovely, classy lounge with great food options, wine options, and ample seating for guests. I had…read morethe fortunate opportunity to visit the LATAM lounge a few times when flying back to the US with Delta (who operates mostly red eyes from GRU). The times when I visited the lounge, it was fairly packed with many noisy American folks heading back to Atlanta, NYC, or Boston on Delta. Despite the apparent chit chatter, I was still able to enjoy my time here. Access to the LATAM lounge can be have any substantial status with LATAM or Delta. For Delta members, if you're Gold or higher and flying either DL or LA internationally, you get access. There's also an option to pay to enter if you don't have status. I believe there's other ways to get in (DragonPass for example), but I am not too sure of those specifics since it didn't apply to me. Most recently, they served one of my favorite dishes- seafood moqueca! It was tasty and reminded me of how I cook mine - with the right amount of umami, dende oil, coconut flavor, and hint of sour from lime. A pretty excellent execution on one of my favorite Brazilian dishes! The shower facilities are also nice. There's quite a few shower stalls... but usually there is a wait, so make sure to put your name on the list for a shower when you check-in up in front. Hope to be back here again next time I'm in São Paulo!

A pretty good lounge for LATAM airlines…read more Despite how crowded it gets, there is enough crowd flow coming in and out. For bathroom, its single stall with a full sink inside each stall. There is a shower, but you will have to ask staff members to use it. For the bar, the bartender isn't always around so you will have to wait. They have kids coloring books! Good air quality/indoor circulation!

Had 5 hours layover in Sao paulo and decided to try this lounge as I am United platinum and I have…read morefree access to star alliance lounges. There were plenty of quiet and beautiful spaces to sit and relax. The food options were also pretty good. I decided to take shower so I can relax during the flight. You have to ask for keys from front desk but the showers were pretty big and clean. I would highly recommend this lounge if you have layover in Sao Paulo!

Gorgeous lounge, few people. Small section of food and beverages served to you for safety. It was…read morevery early in the morning but they had the coffee, juice and water I needed before my flight

Happy to see this airline lounge as a part of the Priority Pass network. The space is modern and…read moreupdated. The buffet had a variety of items and there is self service champagne - yay! It is crowded - there were alot of people at the time of our visit on an evening in March. Happily this lounge also has shower facilities. I accessed this lounge via my Priority Pass membership via Amex Platinum card.

Needs updating and modernizing. It is decent sized though the 3 Delta flights each night stretch…read moreit to the limit. 3 stars for food, 2 stars on drinks, 4 stars for just existing, 2 stars on bathrooms. 3 stars overall.

Nice lounge, not so big, but silent and comfortable. There…read morewas not so much options at the buffet, and the appetizers were just normal, nothing special. Anyway, a nice place to wait for the flight.

Very comfortable airport lounge. Cozy chairs, great snacks and open bar. What more could you want…read morewhen waiting for your flight!

Friendly service and we got lucky and secured the couch and cozy chairs. The caipirinha's were…read moreactually very tasty and they advertise the second one at 50% off. The fries were super hot and crunchy and the only thing we ordered. Overall its a decent place to kill some time before your flight. It is on par with your typical generic airport watering hole.

The worse food EVER. They microwaved our hamburger and pizza. One person does everything; drinks,…read morefood and wait's tables. We paid R$100 for disgusting food. I felt robbed. The food needs huge improvement. Pior comida que eu já comi. Eles botaram no microondas o hamburger do me marido e a minha pizza. Uma pessoas faz tudo, drinks, comida e serve as mesas. Me senti roubada. Péssimo restaurante.