Customer service for repairing the zipper on my bag when I was in Paris- I got it back in one day…read more It was so appreciated and they were so kind. Thank you.!

In November 2015, I went shopping at the Hermes store here in Vienna Austria. The store employee…read morethere at that night called one of their security guards to follow me around the store "assuming" I might steal something. I worn very casual clothing that evening but it is very expensive. I personally think to racial profile customers based on their skin color is extremely racist because all the other "white customers" didn't had a security guard followed them around. Why only me? While I was browsing the Hermes boutique I asked the salesperson to see some accessory items and was immediately told that they were really expensive. She didn't showed me anything except criticize that these items were really expensive. Even insisted that there are other stores in the area that are less expensive for the kinds of items I wanted. I began laughing hysterically in disgust at what I am experiencing at one of my most favorite designer stores in the world. I left the Hermes store and walked to the Versace store to buy upwards of over $10,000 in only men's accessories. A few years later I came back to this boutique as I was living in Vienna. I told them of my VIP Hermes account and after they realized it is over several million dollars in purchases in a eight year period. Once they've found out I got a ultra VIP account, they immediately start treating me respectfully as a VIP offer champagne or wine. When I first moved in Vienna, I've brought over my uncle he wanted to see how his nephew is living in Europe. In North Scottsdale Arizona he drives a half million dollar Rolls Royce Phantom and always flys private. I told him that if he comes to this Hermes store they're going to treat you like dirt because you're asian no matter how expensively you dress. After he visit this Hermes boutique location, he was pretty disgusted at the service. My uncle then left to Japan to continue his Hermes shopping. This is probably one of the worst Hermes boutiques I have ever been to in the world. The services here is absolutely unprofessional and disgusting attitudes.

Frey-Wille is a very famous classy modern jewelery and accessory store…read more The products show special art decors by world-famous painters like Gustav Klimt and Friedensreich Hundertwasser. The flagship store at Stephansplatz was re-opened a few days ago showing a new fresh look in white and blue colours. White and blue have been some of the original colours the Frey-Wille pieces of jewelery became famous for, a little bit of traditional Egyptian style which you unfortunately cannot find anymore nowadays. Hats off! The re-opening was a big success!!!

Such beautiful jewelry. However on the second day of wearing the clasp failed resulting in the loss…read moreof the oh so lovely pendant. I have been reaching out to FreyWille customer service every day and no one will contact me. So surprised a company like this would act this way. Seems both the quality and customer service are not what the profess it to be.

Loden-Plankl is a traditional Viennese clothing store in the heart of Vienna. They sell wool capes,…read morelederhosen, hats, and so much more. I stopped by with my friend when we were in Vienna for a few days at the beginning of the month, because we were trying to visit shops and restaurants with history and character while we were in the city. The store is beautiful, and their products are really finely crafted and worth the price tags. Unfortunately, the customer service was pretty ... awkward? A store clerk followed us from room to room. It felt like we were being monitored, like she thought we were going to shoplift. I know there are some cultural differences between the US and Austria. Maybe this was her way of being helpful, being nearby in case we had questions or wanted to try something on. Unfortunately, it just made us itchy to get out of the store. We took a walk around but were in and out pretty quickly. Still, worth a stop if you're interesting in buying some traditional Austrian clothing while you're visiting Vienna.

Excellent selection of sweaters, cold weather clothing, outerwear beautifully made. Our souvenirs…read moreof Vienna!

They have some really beautiful jackets which are unique of very high quality. I paid 800 euro…read morefor a jacket that would retail for more then 2,000 and it was never worn. The owner is nice and helpful but not pushy. Location is great and very close to the park Hyatt which caters to an American clientele.

Pucci in the house! One of the best locations in Wien to find second hand luxury items... Bags,…read moredresses, jackets, coats... You wanna look fly, but at lower costs, go there!!

On the 21.09.2022 we bought Mozartkugeln in this shop and the chocolate was grey and tasted…read moreawfully. It was ingestible and we had to dispose of it.

Mostly Mozart is a chain of souvenir shops that mainly sells Austrian chocolates and souvenirs…read more Whereby there is Mostly Mozart, Sweet Dreams and Mostly Mozart, Best of Vienna. Unfortunately they are side by side on Kärntner Strasse. Sweet Dreams sells chocolates, Best of Vienna little statues of Empress Sissi, etc. The chocolates are great and the souvenirs, too, but it's not the best idea to have one of the same kind side by side - but well, if you want to pay twice the expenses for two shops... Oh, I forgot the third one of the same chain three houses down the street!!! Well, everything else was fine, the staff is pretty nice and competent. T-shirts with Austrian prints were also quite nice. It is better to buy your souvenirs here than at the small shops on the main streets, prices are better here.

I'm surprised there are no reviews thus far for Eric Bompard, though the store is somewhat new to…read moreVienna. I learned to love this brand on trips to Paris and made it a point to seek out their Vienna outpost. The store is fairly large - mostly downstairs from the main level. It's all cashmere - mostly sweaters with some accessories (scarves, gloves, hats) thrown in. In the context of other stores in the area and quality cashmere in general, the prices are on point. I grabbed some gloves for €55. Overall, the service is at a high level, the merchandise is very high quality and the styles are classic. Go during the sales and grab a sweater at less than half price!

This primark is smaller compared to the one in scs. Therefore the selections of clothes are less…read morebut it is more organized here and the shopping crowd is also smaller. G3 primark is more suitable for those who cannot handle large crowds. The clothing here are incredibly inexpensive and stylish. A lot of clothes styles are similar to the styles in H&M and C&A. I definitely recommend primark to teenagers on a budget!