Horrible experience…read more My foot seems to be infected, I can't walk on it at all. Made an appointment that was confirmed at 3:20 for 3:45pm. Confirmed by thier office. Got there and stood in like for the three people ahead of me just to be turned away by the doctor... and I can barely stand. Wasting my time while being in intense pain. The doctor didn't care whatsoever. Must be a doctor only focused on money instead of actually helping people in need.

Dr. Fiedler is fantastic. However, one of the receptionists is a royal piece of work. I've heard…read moreher discuss patients' personal financial records (to their embarrassment) and verbally assault others. It's incredible that such a respectable business would have someone that abrasive working their front desk.

Really bad and stressful experience. After being quoted an affordable amount for a visit, they…read moreasked my insurance card. I said I don't think this type of service is covered in a travel policy. They asked to see the card anyways and they said they would call and check. I received bills totaled $1500. They originally quoted me $70. It has put me in a stressful economic situation. I tried to call to resolve several times and they do not call me back.

I was a patient at Open Door for several years and faced serious problems that directly impacted my…read morehealth: 1. Chronic symptoms ignored -- Multiple follow-up requests were dismissed repeatedly, even though the symptoms were later confirmed to be serious. 2. Delayed diagnosis -- I was eventually diagnosed with H.pylori, an infection they'd overlooked for years. This misdiagnosis caused ongoing harm and forced other providers to rely on their flawed records. 3. Behavioral health shutdown -- In 2019, the behavioral health program abruptly closed after I raised concerns about medication errors. It felt retaliatory. 4. Medical record issues -- Open Door withheld MyChart access, delayed sending my records (requests from April and May only arrived in June), and the documents I received didn't match the versions my disability attorney got. 5. Constant deflection and dismissal -- Even after filing official complaints with BCBS, DOJ, and IDPH, my current provider suggested I find care elsewhere instead of addressing the issues. I'm posting this review so prospective patients are aware: ask detailed questions, get copies of all records, and be ready to advocate strongly. Everyone deserves transparent, respectful care.

I've been coming here for the past couple of years. Dr. Shyamani is fantastic and professional. She…read moreclearly cares about her paitients and wants what's best for them. The new doctor (I forget his name) is also very nice and professional though I've only seen him once. The office staff is also great. I've been treated very kindly by them and any questions or concerns are answered in a timely manner. I've also never had an issue leaving a message.

From the owner: Shah Medical Center Shah Medical Center provides…read morecomprehensive medical care for adults in and around the Elgin, Illinois, community. The team's philosophy is to go above and beyond to provide the highest quality care to help people thrive. Led by internal medicine physician Heena Shyamani, MD, the medical team offers on-site diagnostic testing, customized treatment plans, and preventive screenings to promote good health and long-term wellness   Chronic disease management is a specialty of the Shah Medical Center team. They can diagnose and treat a variety of conditions that require long-term medical management. The physicians customize treatment plans for hypertension, high cholesterol, heart disease, and other chronic health conditions, to lower risk factors for serious health complications. Dr. Shyamani and the team values the importance of preventive care to reduce risk factors for cardiovascular disease and other chronic health issues. Preventive screening technologies, including electrocardiograms (EKGs) and echocardiograms, are available on-site to identify early signs of heart disease, diabetes, and other chronic conditions.   The team also provides sleep studies to identify the underlying cause of sleep disturbances and insomnia that may be a side effect of chronic diseases. For those at risk for colon cancer, the practice offers Cologuard® testing and referrals for colonoscopy...

Had warm clothes n gym shoes. Food good plastic tray terrible…read moreI couldn't resolve a minor traffic ticket. Judge put me here!! Im a senior. Alot of mentally ill ppl here

ELGIN MENTAL HEALTH CENTER…read more The scourge of street drugs and easy availability nation wide has devastated families. The numbers of those that either succumb to these drugs or require long term mental rehabilitation is staggering. A senior citizen veteran and close friend of mine whose family member was admitted to the Elgin Mental Health Center in Chicago, Illinois after an overdose of fentanyl asked if I would be able to obtain information regarding their wellbeing. Aware of the HIPPA laws that prevent the release of any information regarding a patient, I called the hospital to inquire what steps needed to be taken in order to obtain a status report. The facility could not have picked a better representative. Officer Quentin who answered my call listened while I explained my request for procedures necessary to obtain a status report. He explained the HIPPA laws that regulate this type of request in a humanistic and an understanding manner. Considering the number of calls he receives from distraught callers, he truly sought to provide comfort and guidelines while not violating the HIPPA law. I was able to relay those guidelines to my veteran friend. We both looked up the facility on google and was impressed with the short but meaningful mission statement That reads, " Elgin Mental Health Center provides treatment for relief and restoration of the people we serve. It is a place of hope for the healing of mind, body, and spirit where many find health and happiness again."

I took my father here to get an ultrasound on his legs to determine if the circulation of blood was…read morenormal. First of all the staff here were exceptional. The people at the front desk were polite and smiled as they told us where to go to get to radiology. The check-in desk at radiology had a very attentive person who was quick to welcome us and get the paperwork going. We were seen about 5 minutes after check-in and the staff in charge of setting up the testing were courteous to my father, who is hard-of-hearing. The procedure took about 1.5 hours and I was able to stay in an adjacent waiting room with a tv, which was perfect as my 3-year-old was with me. After the procedure, the nurses took us to the exit and were very complementary to my father, who fell asleep during the testing. We ended up eating at the cafeteria downstairs and left feeling positive about the entire experience.

Got blindsided as soon as Jerry Chen CNP he opened with What can I do for you? I said need help…read morewith some relief. You said "Not From me!!" Bed side manor zero! Back in Sherman ER on way home praying last one have 3 weeks to go before see spine Dr and pain Dr Yet another CNP did not go well at all! 12th visit all manifested 12/31/25 had last one in Mind even brought Morkes Chocolates of Huntley to say Thanks! Jerry Chen stated I had been denied pain meds by other doctors! Not a Chance NEVER Been denied anything let alone pain meds you are First at Sherman!! Up until last 2 visits have started visit with I do not want any Narcotics! have not asked for or taken any pain pills aka NORCO hate the stuff but it does a good job on insane pain taking edge off and then ONLY asking for 10 10/325s can break a 10 in half get some relief have had good luck stretching it out Shot Blown away by fast relief Toradol shot and Dexamethasone pills or shot amazing results! but issues getting way worse and skin cancer now in my pain, ...of course new person checking me out Dr Chen CNP always one with Blown disc in T7 justices pain meds, neck all levels have a ruptured disc bulging inward this pain is like Dilaudid level at times have disc just had 2 biopsies on leg Squamish cell cancer on shine bone serious oww and outside left knee everything hits it yowza of dermatologist doesn't write pain meds. Bad attitude out gate have dealt with a handful with this attitude didn't want to give me anything at first had to go over issue took an hour ER was empty something for him to do!?? So offer me a viable alternative Dr told me to go to GP nope doesn't write any scripts that I need for pain relief Said go to pain Dr am on list with 2 appts months out. Chen stated ER is not place to seek pain relief!!! Stated other ER Drs have denied me NORCO NOT TRUE again have waived pain meds off first 12 appts only last 2 appointments asked for NORCO and again only asking for 10 not 30 day supply! Stated Go ahead leave bad reviews call whoever you want write letters to whomever I care not! Whoa only one other has made that statement! Jerry Chen CNP only 1 other has made that statement EVER!! Not sure what happened with that Dr but never saw her again! Been dealing with this type for decades every hospital but 1st ever at Sherman Hospital I have gone out of my way to make these trips as easy as possible going in middle of night on way home trust me not even in the realm of place I want to be ever! Last two times I saw DOCTORS and neither had any issue giving me 10! Again if Jerry Chen had not gotten himself all worked up before entering room and talked to me not threaten I would have been fine without NORCO was fine 10 times without it just makes my life harder! The Advocate Heart team here is amazing! Helped pretty much everyone in family over the years Saved me twice now! Vtech both times blockages Will not go any place else! My second Vtech episode I went to Huntley right up road from my house! Kaggled out in ambulance! This is another long story by it's self. Positive review already up! Very Positive! Sherman hospital has been family hospital for decades have no problem passing on my lifelong experiences My dad passed away here pretty sure Him and other relatives are walking the floors here! One bad CNP experience will not stop me from coming back but will pass on my experience everywhere with everyone hopefully Jerry Chen losses his attitude and prescribes from the facts not Jerry Chen issue with ER pain management.......Onward Jeery Chen CNP put in my notes "Call Dr Goldstein as well as Dr Shah from Ortho NY pain center to see if there is any earlier appointments to be seen! CALL EVERYDAY sometime twice! Follow up with primary care Dr for hydrocodone he does not write pain meds scripts either! This visit Jerry Chens issues did get me to check Sherman ER ratings would have bet 5 stars across board! OMG Nope! I take half of rating as BS complainers but having this many there is some real issues! AGAIN I HAVE NEVER EVER BEEN DENIED PAIN MEDS AT SHERMAN! Jerry Chen CNP clearly did not read my chart very well at all! Up until last two visits as soon as I saw nurse and Doctor I stated no narcotics! I truly dislike them but necessary evil with all my issues! Only have asked for NORCO last 2 visit and then ONLY 10! Jerry Chen CNP you told me call write post all I want! OK I will!! Sherman check security cameras by nurses station when I was waiting for Jerry Chen to finish paperwork and statement I made in front of 4 people! I LOVE Sherman appreciate it beyond words! Have faith in Sherman administration! Will bet they dont like to hear this! I am aware ER IS the place to get temporary pain relief! Jerry Chen stated ER is not place to seek pain relief! Agree NOT for Long Term! With my immune system issues going to ER is dangerous for me!

My son was at St. Alexius in July '26 and now again in Oct '26 for Detox and CARE before…read moretransferred to the Physical Rehab Hospital in Elk Grove Village. I simply cannot say enough strong POSITIVE feedback regarding the ER Dept, the ICU Dept, and the regular hospital medical professionals! They treat him with respect (for his alcohol addiction disease) and sincerely care about the correct treatment for his condition - mentally, emotionally and physically. When calling in even the Hospital operator is professional, kind and helpful. He has had some bad experiences for Detox at Alexian Brothers on Biesterfield along with an absolute TERRIBLE experience at Northwest Community Hospital in Arlington Heights. So - - St. Alexius in Hoffman Estates is the #1 BEST of them all !!

My father, a 78-year-old patient, was brought to this ER following a fall at his rehab facility…read more His medical record clearly documented a tape allergy with a specific notation that tape causes skin tears. Despite this being visible in his chart, staff applied standard adhesive tape to his arm. When the bandage was later removed, it tore his skin open, leaving a wound that was still unhealed ten days later and caused him significant pain for several weeks. This was not an emergency situation. He was there for a head CT and was stable. There was no reason his allergy could not have been checked before tape was applied to his fragile, Prednisone-thinned skin. I filed a formal complaint and received a response acknowledging the issue and stating that staff had been educated on allergy documentation. An apology and a staff training do not undo the unnecessary pain this caused my father. Documented allergies exist for a reason. Patients and families should not have to fight to have them respected.

This is a crisis pregnancy center that will do everything they can to prevent you from having an…read moreabortion. They give free ultrasounds but do not provide the documentation (they don't include the name of the patient or the date of the ultrasound) in order to make use of it.

This place is good for a quick appointment as soon as you get a positive test. However, they will…read moredo anything to prevent you from getting an abortion and give a lot of one sided facts to sway you from getting it done. A friend of mine also went to get an ultrasound and we had a similar experience... we both wanted an abortion and at the end of the visit the nurse said a prayer for us which was weird because what if we weren't Christian? The nurse there wasn't very friendly she was very stern she didn't know that I also work in the medical field and when I shared some information she talked to me like if I was slow. she just wants to read her pamphlets and say her prayer and then when gave me these "helpful" pamphlets for support to be able to keep my baby... none of those places help you! I threw the whole paper away. All of this prolife information they give you and none of the places even respond when you want the help. In my opinion don't even tell them you want to abort because it's just awkward and not friendly in there. It's just a Christian nurse that wants you to bring a baby full term and doesn't care about what happens after.