Horrible experience…read more My foot seems to be infected, I can't walk on it at all. Made an appointment that was confirmed at 3:20 for 3:45pm. Confirmed by thier office. Got there and stood in like for the three people ahead of me just to be turned away by the doctor... and I can barely stand. Wasting my time while being in intense pain. The doctor didn't care whatsoever. Must be a doctor only focused on money instead of actually helping people in need.

Dr. Fiedler is fantastic. However, one of the receptionists is a royal piece of work. I've heard…read moreher discuss patients' personal financial records (to their embarrassment) and verbally assault others. It's incredible that such a respectable business would have someone that abrasive working their front desk.

Really bad and stressful experience. After being quoted an affordable amount for a visit, they…read moreasked my insurance card. I said I don't think this type of service is covered in a travel policy. They asked to see the card anyways and they said they would call and check. I received bills totaled $1500. They originally quoted me $70. It has put me in a stressful economic situation. I tried to call to resolve several times and they do not call me back.

I was a patient at Open Door for several years and faced serious problems that directly impacted my…read morehealth: 1. Chronic symptoms ignored -- Multiple follow-up requests were dismissed repeatedly, even though the symptoms were later confirmed to be serious. 2. Delayed diagnosis -- I was eventually diagnosed with H.pylori, an infection they'd overlooked for years. This misdiagnosis caused ongoing harm and forced other providers to rely on their flawed records. 3. Behavioral health shutdown -- In 2019, the behavioral health program abruptly closed after I raised concerns about medication errors. It felt retaliatory. 4. Medical record issues -- Open Door withheld MyChart access, delayed sending my records (requests from April and May only arrived in June), and the documents I received didn't match the versions my disability attorney got. 5. Constant deflection and dismissal -- Even after filing official complaints with BCBS, DOJ, and IDPH, my current provider suggested I find care elsewhere instead of addressing the issues. I'm posting this review so prospective patients are aware: ask detailed questions, get copies of all records, and be ready to advocate strongly. Everyone deserves transparent, respectful care.

I've been coming here for the past couple of years. Dr. Shyamani is fantastic and professional. She…read moreclearly cares about her paitients and wants what's best for them. The new doctor (I forget his name) is also very nice and professional though I've only seen him once. The office staff is also great. I've been treated very kindly by them and any questions or concerns are answered in a timely manner. I've also never had an issue leaving a message.

From the owner: Shah Medical Center Shah Medical Center provides…read morecomprehensive medical care for adults in and around the Elgin, Illinois, community. The team's philosophy is to go above and beyond to provide the highest quality care to help people thrive. Led by internal medicine physician Heena Shyamani, MD, the medical team offers on-site diagnostic testing, customized treatment plans, and preventive screenings to promote good health and long-term wellness   Chronic disease management is a specialty of the Shah Medical Center team. They can diagnose and treat a variety of conditions that require long-term medical management. The physicians customize treatment plans for hypertension, high cholesterol, heart disease, and other chronic health conditions, to lower risk factors for serious health complications. Dr. Shyamani and the team values the importance of preventive care to reduce risk factors for cardiovascular disease and other chronic health issues. Preventive screening technologies, including electrocardiograms (EKGs) and echocardiograms, are available on-site to identify early signs of heart disease, diabetes, and other chronic conditions.   The team also provides sleep studies to identify the underlying cause of sleep disturbances and insomnia that may be a side effect of chronic diseases. For those at risk for colon cancer, the practice offers Cologuard® testing and referrals for colonoscopy...

Had warm clothes n gym shoes. Food good plastic tray terrible…read moreI couldn't resolve a minor traffic ticket. Judge put me here!! Im a senior. Alot of mentally ill ppl here

ELGIN MENTAL HEALTH CENTER…read more The scourge of street drugs and easy availability nation wide has devastated families. The numbers of those that either succumb to these drugs or require long term mental rehabilitation is staggering. A senior citizen veteran and close friend of mine whose family member was admitted to the Elgin Mental Health Center in Chicago, Illinois after an overdose of fentanyl asked if I would be able to obtain information regarding their wellbeing. Aware of the HIPPA laws that prevent the release of any information regarding a patient, I called the hospital to inquire what steps needed to be taken in order to obtain a status report. The facility could not have picked a better representative. Officer Quentin who answered my call listened while I explained my request for procedures necessary to obtain a status report. He explained the HIPPA laws that regulate this type of request in a humanistic and an understanding manner. Considering the number of calls he receives from distraught callers, he truly sought to provide comfort and guidelines while not violating the HIPPA law. I was able to relay those guidelines to my veteran friend. We both looked up the facility on google and was impressed with the short but meaningful mission statement That reads, " Elgin Mental Health Center provides treatment for relief and restoration of the people we serve. It is a place of hope for the healing of mind, body, and spirit where many find health and happiness again."

I took my father here to get an ultrasound on his legs to determine if the circulation of blood was…read morenormal. First of all the staff here were exceptional. The people at the front desk were polite and smiled as they told us where to go to get to radiology. The check-in desk at radiology had a very attentive person who was quick to welcome us and get the paperwork going. We were seen about 5 minutes after check-in and the staff in charge of setting up the testing were courteous to my father, who is hard-of-hearing. The procedure took about 1.5 hours and I was able to stay in an adjacent waiting room with a tv, which was perfect as my 3-year-old was with me. After the procedure, the nurses took us to the exit and were very complementary to my father, who fell asleep during the testing. We ended up eating at the cafeteria downstairs and left feeling positive about the entire experience.

Terrible. I told them I was actively on a domestic case. I gave them ALL the details. You can see…read morein my chart clear results of being strangled. I told them. They charted I got held by the mouth and fell to the floor: I was in a car. Moving car. Kicked out. Again: I had a case to testify. I was alert and oriented x4 as they charted. I told them everything it was never charted accurately. I'm so disappointed. My abuser did not get the time he should have. One nurse took the me to icu to wash up, bc my abuser covered me in throw up, I had CHUNKS of hair pulled out from his abuse. I specifically asked the nurse to chart this/ as it is critical for my case in court: nothing charted. I work in healthcare and this is absolutely ridiculous. Livid is to say the least. Trust as a pct, I understand how busy it is in the ER. But you already admitted me immediately due to trauma. Why not chart appropriately? I wish I went to my own hospital. Insane.

I am thankful for the healthcare professionals and care team at this location…read more From the registration staff, to technicians and medical professionals, even volunteers and security, I have typically had a positive experience. Only downside for me is the cost of care for tests, or things not covered by insurance. (Check out alternative places, like Bright Light Imaging for CT Scans or imaging). The halls and main spaces are kept clean and in order. I especially appreciate the staff in the Breast Care Center. They are very caring individuals. I also find it is a perk to have a nice Starbuck's in the lobby here too, so you can treat yourself to a hot or iced beverage after an appointment. And, this is your reminder ladies (and men) to practice self care and get checked regularly each year. You matter! And this is a nice place to go when care is needed.

My father, a 78-year-old patient, was brought to this ER following a fall at his rehab facility…read more His medical record clearly documented a tape allergy with a specific notation that tape causes skin tears. Despite this being visible in his chart, staff applied standard adhesive tape to his arm. When the bandage was later removed, it tore his skin open, leaving a wound that was still unhealed ten days later and caused him significant pain for several weeks. This was not an emergency situation. He was there for a head CT and was stable. There was no reason his allergy could not have been checked before tape was applied to his fragile, Prednisone-thinned skin. I filed a formal complaint and received a response acknowledging the issue and stating that staff had been educated on allergy documentation. An apology and a staff training do not undo the unnecessary pain this caused my father. Documented allergies exist for a reason. Patients and families should not have to fight to have them respected.

This is a crisis pregnancy center that will do everything they can to prevent you from having an…read moreabortion. They give free ultrasounds but do not provide the documentation (they don't include the name of the patient or the date of the ultrasound) in order to make use of it.

This place is good for a quick appointment as soon as you get a positive test. However, they will…read moredo anything to prevent you from getting an abortion and give a lot of one sided facts to sway you from getting it done. A friend of mine also went to get an ultrasound and we had a similar experience... we both wanted an abortion and at the end of the visit the nurse said a prayer for us which was weird because what if we weren't Christian? The nurse there wasn't very friendly she was very stern she didn't know that I also work in the medical field and when I shared some information she talked to me like if I was slow. she just wants to read her pamphlets and say her prayer and then when gave me these "helpful" pamphlets for support to be able to keep my baby... none of those places help you! I threw the whole paper away. All of this prolife information they give you and none of the places even respond when you want the help. In my opinion don't even tell them you want to abort because it's just awkward and not friendly in there. It's just a Christian nurse that wants you to bring a baby full term and doesn't care about what happens after.