I would not leave my dog anywhere else but with Vicki & Lauren at Stillhouse Luxury Pet Hotel. The…read morefacility is pristine and the lobby looks like a luxury boutique hotel. They are so experienced, knowledgeable and fastidious when caring for your fur baby. I'm amazed at how much they have learned about my dog while she was with them. Each pet is their special client and receives individual attention. I can't imagine leaving my Missy with anyone else. They are a 5 star pet resort!

Picked up dog dehydrated and sick. Was given no updates something was wrong. Was not asked to sign…read moreanything. Lack of professionalism. They want to throw pets in a room and not care for them.

I love this place they are wonderful at caring for my 2 cats. They verify everything that needs to…read morebe done to care for your pet as they stay there. Also sent me update on their care and pictures of my pet having fun.

Consistently good care for my pets boarding needs. Grooming prices have become a bit excessive and…read moreappointments hard to secure so hopefully that will improve.

Austin takes care of my dogs nails and he is the BEST! I can recommend him as one of the best…read moregroomers there is! Excellent!

Please delete this. I was looking for a different business with the same name. Please delete…read morethis. I was looking for a different business with the same name.

THEY LOST OUR DOGS ON 11/28/19 OUR COCO IS DEAD THEY RUINED OUR LIVES!!…read moreThey lost our dogs we could not find COCO they didn't care they didn't look. Nothing they can say will bring her Back. I found her on 190 Dec 2nd 1100 Am right after she was hit she made it 5 days until we got back I looked everywhere, once we got back. These people are irresponsible and should be shut down nothing they can say will justify there incompetence and lack of care. They ruined our Family our hearts and minds. If anyone has the power to shut this place down reach out to me, they should not be in business. They ruined our Holiday they ruined our lives WE WANT JUSTICE FOR COCO. THE REASON COCO IS DEAD!!!! They lost both our dogs on Thanksgiving 2019 neglectful horrible place. They lost my coco they need to loose all their business. DO NOT TAKE YOUR PETS HERE!!

Love having parents drop off their kids and take my time to get them pretty for a newly cleaned…read morehouse, seeing their family after time apart or just fir the day for a fresh bath!

Awful service ! They tried to double charged me …read more Puppy was not happy when I picked her up.

Walk in visit. Do not recommend. They do not know how to work with animals and seem to be in a…read morerush. Nail trim done by an older lady at the front. She yanked the leash to get my dog to walk rather than calling her name or a command, she cut her finger to the quick and it started bleeding. Stating 'that's what happens when you move.' Lacking training, care.

I came in to Aztec with a very sick cat today. the amount of care they gave 1/3 of my heart blew me…read moreaway. they got us in so quick and were even on standby to take him inside. Every single person I encountered today is an actual superhero, so knowledgeable, so nice, I can't say enough good things about the staff here. They gave my baby back to me when I thought I'd have to say goodbye.

Two month ago we brought our fur baby to Aztec because we noticed he had a little bit of blood in…read morehis urine and seem to be incontinent and having trouble to empty his bladder all the way. So after bringing him in and waiting for 3 1/2 hours to be seen, the vet came and apologized for the long wait because she said they are understaffed. So after explaining the problem they took x-rays, urine samples and ultrasound and told us there was no UTI, no kidney stones and no prostate issues. They could not explain where the blood came from and sent us home with two weeks of antibiotics. We had to get a second round of antibiotics, it seemed to stop the blood in the urine, but his dribble problem continued. They told us that there was nothing else that they could do for him as he is old and as long as he didn't seem like he was in pain, just go with it. So....not much of a plan for my boy! Yesterday we noticed blood was back in his urine. but this time we did our homework and went to El Centro in Killeen. They took their time and did a thorough check up, including blood sample. They put a catheter in him and discovered the problem. He has prostate cancer and they gave us pain meds to ease his pee issues, but any further treatment will do no good, as our baby's days are numbered. I would never recommend Aztec to anyone, because we seemed to get a cold shoulder, instead of a loving or caring answer. We won't darken their door ever again

Always a great experience here, also the only place I can walk my mastiff into the diy tub without…read morea weird angle or struggle the other local diy places have. Thanks for having such an exceptional staff and facility.

Patton and Murphy were boarded at this facility the night of August 8th when Patton was SERIOUSLY…read moreinjured and had to be brought to the vet the next morning by a member of this business. Shangri-Paw has yet to admit fault, pay for any of the NUMEROUS surgeries, or release any of the security footages from the night of the incident and the morning of August 9th.

Horrific experience! When we started going there we had taken in our Boston Terrier from a family…read morethat her owner had died 2 ish months prior...WOW. SICKENING. We have been told we are no longer welcome, spent over 1000.00 at this place. We were told that they have horrible customer service and we didn't listen. PLEASE listen, these people are horrific and when asking them to provide a copy or to listen to what they heard (recording people without being told) we were told we could not hear the recording. DO NOT USE THEM. THEY ARE VERY BAD PEOPLE.

Get upset at this place they try and counteract your review with unannounced recordings of your…read moreconversations with them (as attached). I think everyone should be upset with them holding medication ransom to treat a $2.00 sick chicken, demanding a $85 dollar fee even before the cost of the medication. It's claimed I berated their receptionist wit profanity when actually I was berating the situation. The receptionist took it upon herself to to become offended at me being upset. After I canceled an upcoming appointment telling them I would take my business elsewhere. I received a return call where I was told I was no longer welcome there with my other Animals (that they have received THOUSANDS of dollars for treating in the past two years) as if they are on some type of higher moral grounds with their demonstration of fake compassion and empathy for MONEY. So the takeaway from all this is to understand there is no loyalty points or frequent user awards given here if you show you're a real person and get upset or see their act for what it is - they will simply let your animals die rather than care for them. In addition if they can survive and be fine without the thousands and thousands of dollars I spend there annually, they obviously don't need your money either. Apparently they have pulled the wool over enough people eyes and hold enough medication for ransom from sick animals to keep them in the $$$ for quite some time. Unfortunately, the needless death of Bloomers the chicken is inevitable. Ironically, I doubt the needless death of Bloomers will have near the emotional effect on their receptionist as one of their customers getting upset. They may need to relearn to fake their understanding and compassion to include the fact that people get angry and upset at times. Beware! you are being recorded and they will threaten to use those recording to attempt undermining any negative review. Perhaps be aware of any other undisclosed recording devices being used at this establishment, you just never know.

Everything! Our Groomer is amazing. Our Averygirl part Lab part hound dog always comes back in the…read morehouse happy and she smells so clean and her hair is in much better shape from some deshedding!! We used Furryland mobile about 6 weeks ago and again today and I am sooo grateful for the wonderful service! While these are not her pictures from today because the house is messy...this is our precious girl living her best life in her retirement home on her retirement back porch!!

They were wonderful. The young lady who cut him was so friendly. She picked him up and carried him…read moreto the van. He's an old man. They showed up on time. He came back looking so handsome. he's a Shih Tzu so she did perfect. I told her that he is hard of hearing.and that he won't be able to hear what she was very kind and understanding. I will be using them again. I booked a appointment for February. I liked that they came to the apartment to worry about driving since I just moved here. I highly recommend them

To start, Sierra is amazing at figuring out what is the best for your dog. She will teach your dog…read moreand meet them where they are at. She doesn't just use one method to teach, she will figure out what is best for your dog and go from there! Please use Sierra for all of the services she offers.. it will be worth the money I promise! Our experience: We adopted Sunny from the West Valley Humane Society back in January. For months we tried various different training programs. We tried online training and in person private classes and nothing really seemed to work for him. He had a ton of anxiety, was not confident, was reactive and aggressive towards all dogs but specifically small ones, did not know boundaries, etc. We really had our hands full with our Sunny boy but he needed someone that was going to be patient with him and boy was Sierra just that! We purchased Sierra's board and train class (2 weeks) and Sierra kept our boy an ADDITIONAL 2 weeks because he was having a hard time focusing and getting comfortable. Not only that, her training was a third of the price that we were going to pay for a board and train at another local place. She really did what was the best for him. Like I said before, Sunny was a lot of work and Sierra went above and beyond in every way to help our boy. She first came over for a consult to see what we were wanting to get out of her services and how we were already doing things and offered assistance with that. At the time that Sunny was with Sierra he learned: -how to walk on a leash (before he would pull your arm off) -recall -"place" -crate training -riding in the car -listening to commands -gained confidence -how to interact with dogs -& so much more! Sierra was able to help with everything we mentioned to her in the initial meeting and more! Not only that but Sunny really loves her and her family. We feel completely comfortable leaving our boy with Sierra because we know he is in good hands. Sierra really gave us our life back and we live such an enjoyable life now WITH Sunny. We feel comfortable leaving him at home when needed and taking him to parks. We are so happy we found her!!!! Please use her!!!

From the owner: Does your dog listen to you? Does he or she obey your commands without treats or food? Can you…read moretrust them off leash, in public, or around other dogs? From rambunctious puppies, to disobedient adolescents, to stubborn old hounds, any and all dogs are welcome. Whether your dog needs basic obedience training or has severe or even dangerous behavioral problems, Canine Karma Training can help! Using a wide array of techniques, any dog is trainable. With a mix of practiced, proven, and reliable training methods, we will help you transform your four-legged friend into a respectful and obedient companion.