Don't take two star as bad dentistry. Dr. Gillette an absolute doll, sweetest lady. You just want to hugs her. Hygienist a compliment to the Dr.
This place lost 3 yes 3 stars for their billing collection practices.
My insurance covered everything but 28 bucks. They said they would bill me once insurance paid. In the mean time I went out of work for a heart problem. Left my job to find something less stressful that wouldn't cause the extra stress on my heart.
I get a phone call asking for my updated address, explained my above mentioned condition and said I'll pay you as soon as I can, got the bill for 28$ and a call two days later. The very rude collection lady/office person told me and I quote. "We sent you one bill and it was returned, we called got your correct address and billed you again a few days ago. You need to pay this NOW. It costs us $20 per billing that we do not pass on to you."
Now the last time I checked a stamp is less than a dollar, haven't mailed anything in years. Paper 1 penny envelope 25 cents. Lady one the phone yelling at me lets be generous $15 an hour, we spoke 3 minutes first call and 4 maybe 5 the next.
So based on her math, I should have told her save 20 bucks by not billing me and let's call it even.
Dr. Gillette if you decide to change offices, with your hygienist or have a new office staff I would love to continue with you as a patient however I will never step foot into Sage Dental ever again. read more