Traveling to Yellowstone a tooth veneer came off. We picked this office and they were able to get…read moreme in right away. Staff so professional and Dr. Louis knew exactly what to do. Friendly and gracious. I would have them be my dentist... alas, I live in NV.

I chipped a small corner of my tooth and of course my tongue found it and couldn't leave it alone…read more Bringhursts found an opening for me so I didn't have to wait long. The appointment was timely. I received the upmost care and consideration during my visit. Dr. Louis has a wonderful manner with house patients and took great care of my tooth.

Dr. Sutton was absolutely great, before moving to Idaho I had gone to the same dentist for 23 years…read moreand I was worried, but I felt so comfortable with him. I also had a bill that I forgot to pay and Gail was so nice and helpful in letting me make two separate payments that month before sending me to collections...way way after I should have already paid .

Portneuf Valley Dental has a new owner, Dr. Marlow, which is why I decided to return for a…read morecleaning. However, when I tried to explain to the hygienist past billing problems I've encountered (Nov 2024 being the latest) after my last two visits, the hygienist became upset and refused to provide the cleaning. She sent Dr. Marlow in to deliver that news. I explained my concern to him as I did to the hygienist. He said, "That's not how the message was conveyed." Consequently, rather than providing the service promised, I left w/out getting a cleaning. Of note: I informed the office staff about my billing concerns prior to agreeing to an appointment. I tried to communicate clearly my expectations regarding billing so that neither PVD nor I would later have an issue w/ the billing. If booking a patient and then refusing to provide care is the standard this troubled practice has adopted, those looking for a professional practice should choose a different one.

I highly recommend portneuf valley dental. Janice is absolutely amazing. As well is everyone else…read more The level of care is top notch.

Very pleased with my care with Dr. Miller. He is compassionate and competent. I struggle to go to…read moredentists, and he is a breath of fresh air. Made me comfortable and did not judge my many dental problems. The support staff are very helpful.

Used this business since I moved to American Falls in 2011.And when it comes to basic prophylactic…read morecleaning it is great ! It is family owned so the personnel is always friendly.I liked the girl , who assisted me with cleaning my teeth and enjoyed occasional small talk with the Dr. Other than that would not recommend them if you have pain or sensitivity or any other serious/painful issue in your mouth. Last week brought me great disappointment...., lately my tooth under the crown(the one Dr Miller already filled with smth. couple years ago ) was pretty sensitive.So last cleaning after his assistant took 4 pictures,Mr.Miller told me to make a new appointment for some other filling and on Wednesday drilled few holes into it, but filled those with nothing ... After my question if he had filled it up as initially planned he said there was some silver in it (???)so if before my tooth(or what remained of it under the crown) was just sensitive during brushing,now it hurts to the touch and emits horrible odor .After my attempts to ask what should be my next steps and when should I come back Dr . simply told me :"Bye now". Ok , not a biggie next time I will only come back to obtain copies of my dental records. So , I guess all this NOLI NOCERE does not apply to dentists and now I am looking for someone to document and correct the issue. Also , I remember asking Dr Miller about my kids and when should they first see the dentist and he told me , that until certain age (I do not recall the exact number) there is no real need for it and my wife had to take my kids to Pocatello to kid's dental clinic.We all have dental insurance through my employer , so why not to bill them twice a year and save us a trip and give us peace of mind ? Guess they do not care about attracting and retaining new customers anymore.The lack of competition is a huge blessing in this town. New dentist is very young and honest about still training to do certain things,his receptionist is very nice and facility looks neat , however it might take him a while to build up the successful practice in our town , I believe he can do it with some hand outs and competitive pricing , but until then Mr.Miller can be sure , there is no much competition within the reasonable distance and not much motivation to make an extra effort. P.S. My new dentist informed me , that while drilling under my crown Mr. Miller damaged the neighboring perfectly healthy tooth and it had to be filled and I was charged for this too.So next time when you do not want to drive too far to get a better service, think what do you really save ?

Very friendly staff. Clean office. Dr. Fellows is kind and very gentle. Does an excellent job with…read moreany required dental work. Cindy is an amazing hygienist and also very gentle. Would highly recommend!

Fackrell Family Dentistry is THE best dental office I have ever been to. My husband is a travel…read morenurse, so if either of us needs a cleaning or any dental work done, we've been to quite a few dental offices over the years. Nothing compares to this one. From the moment I walked in for my first visit until my final appointment, every person in the office was kind, welcoming, and respectful. Dr. Fackrell was wonderful. He took his time working on my teeth, never rushed me when I had questions, and explained everything so clearly. I even learned how to recognize when a cavity actually needs to be filled. The technology they use is also impressive. Their same day crown technology is far beyond what my dentist back home offers. My husband also needed dental work while we were in town, and he was just as impressed with the entire experience. Before I left after my final visit, I told them that no matter where my husband's travel nursing assignments take us, I would seriously consider coming back just to see this team. Yes, they really are THAT good! Thank you to Dr. Fackrell and the entire staff for providing such an incredible experience. I can't recommend Fackrell Family Dentistry highly enough!

Kaitlyn and the entire staff are outstanding!! Top notch practice, highly recommend!!read more

Dr Stoddard and his staff are great! Always very friendly and know what they're doing. The…read moreenvironment is nice and clean. And i have never had to wait more than 5 minuets max. I would definitely recommend them to everyone!

I couldn't be happier with my overall experience with Dr. Stoddard and his amazing team. They are…read morealways friendly and supportive. Dr. Stoddard has an excellent eye for design and he created the most beautiful smile. I had not smiled in over 20 years, but my new veneers are life changing. From the basics or routine cleaning to the skilled art of a smile makeover I would HIGHLY recommend the Center for Dental Excellence. How appropriately named! I also love the email and text reminders to make sure you don't miss your appointment with todays hectic lifestyle. Shout out to the staff they are all AMAZING! Overall Phenomenal!!

Very nice staff, Dr. maughn and Mcminn and also incredibly nice! I would recommend them to anyone…read morewho needs Braces. Consultation is free, along with 3D scans of your teeth/ jaw. They offer a discount if you pay in full at the time of your braces installment, and if you can't, they do offer payment plans.

Mean girls criticizing its patients ‍ "no judgement but...." Then proceeds to judge its patients…read more This is why people hate dental work. Not only is it expensive but toxic places like this makes one not want to go.