I first stayed here about 20 years ago when you shared a bath with other rooms. No more. They have…read moreadded more rooms and this is a wonderful B&B feel to the rooms. The atmosphere in the pub is old english pub with a 5-star feel. The staff is small town best friend feel, and they take great care of you. Problem is you better make reservations early, as it is tough to get a room here. And at 99 GBP a night, why stay at a Hilton in Cambridge for 2x+ the priI know I am just making it tougher on myself for future reservations, but I really write these reviews for myself so I don't forget where I need to bring my wife! So if your not my wife you can stop reading now. I ordered the menu starter of potato skins and fish and chips. Wow! The potato skins were almost a meal in itself, but since it was part of the 2 course 12.95 GBP menu, who is arguing? The fish and chips was just as big...uh oh! But amazing to the last bite! So all in all, the hotel and restaurant are worth your time!!

This was our second visit to the cross keys. My husband and I were also here in 2015, and we…read moreenjoyed it so much the first time that we planned to stop here specially on our journey from Switzerland to Yorkshire. Alas, our overall experience did not live up to expectations this time. A number of things on the menu were not available, even though we were there on a Sunday at noon, when you would think that restaurants typically anticipate a good crowd.My husband had the roast beef, which he said was ok, but nothing special. I ordered the Caesar salad and was extremely disappointed. The chicken on it was a bit dry and there was not a noticeable enough presence of Parmesan cheese. Also, the dressing was a bit insipid and the croutons, which looked to be fried, tasted stale, as if they were left over from the night before. And most importantly: the desserts. The main reason we came back was because of the amazing desserts on offering two years ago. There used to be an enormous selection of delectable looking English style cakes and tarts, but now there are a lot more continental types of desserts on the menu, like chocolate fondant and a raspberry mousse. (I had the fondant, which was OK, but nothing to the honeycomb cheesecake I had a couple years ago.) The menu promised a selection of cheesecakes, but there were absolutely none available according to our waiter. On the plus side, the wait staff was attentive and responsive. Our waiter Tom was very charming and full of humor. The food was plated up in a lovely manner. The decor of the restaurant is excellent, with great attention paid to detail. We loved all the mismatched old farm tables and seating, and we were particularly impressed by a table tucked into the old Inglenook. To cut a long story short, I don't think we will be back, despite the good service and attractive decoration.

This hotel is perfect if you are flying out of London Stansted Airport because you are in walking…read moredistance of the terminal. When we checked in, the reception bar sitting area was jammed with people. This made for a fun atmosphere. There is also a restaurant area where you can order food. The kitchen is open 24/7 which makes it very convenient for travelers, and a breakfast buffet starts at 4 am which was perfect for us since we had a 6:30 am in flight. The room was comfortable and clean. The only downside was the heat and ac were not working. It felt like a window had been left open. Literally like an icebox. The manager was very helpful. She immediately came up to help, checked us into another room, helped us carry our things to the new room and even told us to call again if there were more problems. I wish this type of service was offered everywhere.

If you're flying out of Stansted Airport in the morning, this is not a bad spot. It's literally…read morenext door to the airport, a five minute walk to the terminal. It's also the same distance to the Express train that takes you into London just under an hour. Check in was quick and smooth. For being Diamond Members, we received a coupon for a free drink or snack at the bar next to check in. Our room was 117- an accessible room. It's spacious with a pullout couch. Sadly, the AC wasn't the strongest and the room itself is a little run down. The breakfast buffet is great! There's juice, coffee, waffles, pastries, toast, meats, yogurt, cereal, eggs, beans, mushrooms, and more!

This is a typical Travelodge, located just off the A11 south of Cambridge…read more Access is slightly odd as the original roundabout has been bypassed by the A11 improvements, and you enter via the Shell garage forecourt past the Greggs/Burger King cafe. The car park is also slightly cramped and could do with updating. However, it all looks up after that. The grounds immediately around the hotel are nicely cared for, and include a wild area on the site of Bronze Age burial mounds. We recently spent 4 nights there on an extended weekend visit to the area. We found the receptionist to be really pleasant and helpful, and the room was very spacious, with a really comfortable super king-size bed. It was all spotlessly clean, and although the bathroom was a little bit tired, it was spotlessly clean too (and had bath and shower). There are tea and coffee making facilities as well as a TV. We got a package which included Wi-Fi access for 2 devices for £3. There is a huge desk, and reasonable storage for clothes including a hanging area. The only thing we missed was having plug sockets by the side of the bed to charge phones next to us. Housekeeping was very good - friendly and happy to accommodate requests in the morning - and there are also supplies of tea, coffee etc at reception so you can replenish these if you need to, yourself. They now use robotic vaccum cleaners, so the carpets were very clean - including under the bed! As we found before, they do not provide breakfast, but you could always use the Greggs or the Burger King next door, and there is a shop in the petrol station which sells some basic supplies. All in all, a reasonable venue, if slightly out of the way. We paid £50 a night (for two of us) for our one night stay, which provides pretty good value for money. It's a perfectly good economy option so long as you realise it is a not a full service hotel. I'm not sure why some of the older reviews paid more (and certainly parking has been free for at least 5 years).

It's unfortunately impossible to rate no star at all !! This would be the sole note for such hotel…read morewhich should even no be called hotel. This is too much honour for such rabbit hutch. No service available, even no shampoo, just the smallest soap I ever seen. Of course if you pay 19£ per night you should not complain but at 75£ it's just a scandale. I you exepct they change your sheet, stop dreaming. On top of that you have to add the 12£ per day for your car !! Now, you not what to do

I am appalled and simply heartbroken at how the staff at Raddison Blu has treated me over the last…read moreseveral days. I lost a solid gold VERY SENTIMENTAL bracelet in my sleep the one night I stayed there for a layover and must have called upwards of 30 times to ask housekeeping to look for it before cleaning our room. Each time I was sent to housekeeping or reception who never ONCE answered and ended up just hanging up the line after waiting long enough. I went as far as to send two emails, with absolutely NO response other than from a customer support rep asking for someone to please respond to me already. Again it's been days. I made the mistake of telling them it was an extremely important solid gold bracelet and at this point I assume they stole it since they haven't said a word. I'd like to add that after having major surgery in another country, I used raddison as a layover refuge to avoid blood clots. I got in at 11;30 pm and they didn't have ANY convenience store or snack bar. They very rudely told me to walk back to the airport if I wanted food, which I did, and then upon coming back realized there was no refrigerator. Terrible hotel.

Excellent hotel all around…read more We missed our flight home and decided to stay here one night so we could be as close as possible to the airport for our flight the next evening. We booked a family room. The room we received was two connected rooms which couldn't have been more perfect for my family. We had two large beds, two big bathrooms and a nice sitting area with chairs and a couch. The room was clean and had everything we could need. We also took advantage of the indoor heated pool, sauna and steam room. The pool was perfect for my kids to enjoy their last evening in the UK. Sunday morning the pool doesn't open until 11:30 am because they offer private swim lessons. We also ordered room service here. Food was ok but pricey (as expected). For dinner we didn't feel like leaving the hotel so we ate at their steakhouse which was excellent. Service was great, food was delicious and prices were fairly reasonable. Being that traffic from Central London to Stansted Airport can be insane, I would absolutely stay at this hotel again before a flight. I wouldn't stay here otherwise just because there isn't a whole lot to do in the immediate area. When we checked out we were able to walk right to the terminal via a covered walkway.

Very courteous people at the front desk and easy check-in. My room was very cozy, the only problem…read moreI had was the hair dryer didn't work. Breakfast buffet was nice, I liked the choice of scrambled eggs or sunny-side up eggs and there were many options available. I did feel the bagel options were a little stale, and the crumpet I had instead was about the same. Using the hotel's valet parking made things easier for us, very quick to get the car whenever we needed it. We also came back later after we had already checked out and they let us into the gym area to change our clothes in the shower area. Much appreciated!

Fantastic hotel!…read more Lobby: beautiful, multi-level with a large restaurant and bar area. There is plenty of lounging area. Rooms: For Europe, in general, these rooms are massive. The bed was a queen (not 2 twins pushed together). Very comfortable. There was a nice desk area with a large mirror for comfortable makeup application for my wife. Bathroom: Sizeable, nice shower. Parking: There is a small place that fits 3 cars in a single lane off the road for unloading bags. Parking is valet only. There is a lot of foot & vehicle traffic in this area, making it difficult to back out. Service: Very kind staff that is eager to help, whether you're at the bar, breakfast, check-in, or concierge desk. Breakfast: 7 to 10. Not your standard breakfast... There is so much well-prepared food that it is worth the stop.

I stay there regularly I have always found the food to be good, the specials to be changed…read moreregularly and well thought out. The staff are freidnly and always make the stay pleasant. The room rates are reasonable, good facilities, ex-suite and sometimes Wi-Fi on request If ever you have reason to stay in the area this place is well worth a visit

We loved our stay at the University Arms. Our room was comfortable and breakfast at the restaurant…read moreand drinks at the bar were excellent. Service throughout was impeccable and the concierges were so helpful. We enjoyed borrowing bicycles and riding to Grantchester.

Newly renovated in 2018, University Arms Hotel retains its great historical feel. Nice rooms…read more Excellent location. Extensive breakfast buffet. The biggest attraction, however, is the service. From the reception desk to Toby at the front door to the young man who served me coffee of my choice each morning to the young lady who quickly steeped in to wipe up the orange juice I spilled IN THE LIFT, each and every staff member I met demonstrated great character. I highly recommend the University Arms Hotel! Fluer, the manager at the front desk, sets the example. Our thanks to you all for a delightful first time visit to Cambridge.