We had a great experience from the sales rep to the installers. True professionals no hard selling…read moreto get rid of our hard water. Thank you for for everything.

From the owner: Since 1989, H2O Care has combined water filtration and water softener technology expertise with…read moreon-staff licensed Master and Journeyman Plumbers. We DO NOT contract out our plumbing work. This ensures a safe, controlled, professional installation to improve your overall water quality. Our full-service staff will optimize the life and proper functioning of your water softener and other water filtration systems. We are not a franchise and can choose the best available equipment and technology to address your specific water quality issues. We are often contacted about trying new technologies, which we may test internally and in the field to determine actual potential value to our customers. If they pass out testing, they become available for future water quality improvement installations where appropriate. If we can't prove effectiveness, we reject them.

I called several water treatment companies, had to wait two weeks for install and ridiculous…read morepricing, Friots pricing was less and I had my install the following day after calling, thank you!

If we could give Friots 6 starts we would! We woke up Saturday morning before an oncoming…read moresnowstorm with our water running orange. The individual who installed our water treatment system had retired years ago and on the recommendation of a neighbor we called Friots. Within minutes we received a callback and while on vacation, they walked us through steps we could do to troubleshoot and ultimately fix the problem! With some cell phone pictures and a brief FaceTime (all on Saturday morning no less!) we had our water problem fixed. The customer service, attention to detail and kindness was immensely appreciated. They went above and beyond and we cannot thank Friots enough!

We ran into some issues after our annual maintenance and Christopher responded to our…read moreafter-office-hours call right away. He was able to troubleshoot over the phone and walk us through a quick resolution of the issue. I spoke with Christopher a couple of times with follow-up questions and he immediately answered the phone and was incredibly helpful. Talk about great customer service and quick responses, we were so lucky he was the technician on-call. We are exceptionally grateful for his help on a Saturday afternoon. Many many thanks from a long-time customer.

From our first discussion about our water problem I felt these guys knew what they were talking…read moreabout. Service guys arrived on time and were courteous and professional. They installed new reverse-osmosis system and that old smelly water is history! So if you want odorless clean water throughout your home or at any specific location, I suggest you contact them! SLW Maynard, Ma

Roberto has been very helpful in getting us set up with water filters here in Boca Raton, FL. He…read moreis very professional and courteous! He has been maintaining our household water filters for several years. I highly recommend Roberto and his filter products.

I used Reliable a few years ago to replace my Jet pump with very good results. This year I was…read morehaving trouble with my well not continuing to hold it's prime. I called reliable for assistance and Tom responded within hours. He arranged for his technician to be on site the next day. The problem was fixed. His staff are the best you'll find at diagnosing and fixing any trouble you have with wells and pumping systems. They are quick to respond and very reasonable when quoting the effort. I will definitely continue to use Reliable. Thanks guys. Bill Smith

Professional, knowledgeable, efficient, timely service. I don't know much about well water system…read moreuntil we moved to this big house in Acton. Very fortunately Tom from Reliable Well helped us whenever we have questions. HIGHLY RECOMMEND

they are the best, did and upgrade to our new office and everyone is thrilled. Kyle Lebrecut is a…read moreSuperstar who is the Tech who came out. He so neat, and pleasant to work with. Also was able to go the extra mile in hooking out ice cube tray up for filtered water!!!

The water is absolutely delicious and the customer service is top-notch. I'll never be able to go…read moreback to drinking "normal" water after this!

We recently had Clearwater install a water softener and whole-house filtration system to address…read morewater quality issues with our current town water crisis. From start to finish, the experience was professional and efficient. The technicians were wonderful and very well-educated. I would highly recommend your services for any well and filtration needs.

It was Easter Sunday and my elderly mother's water pump to her well failed. I gave her a list of…read morebusinesses and told her to call me after getting quotes. This business was not at the top of the list as I knew them to be on the higher end of the price point, but were a reputable business. This was the first company she called and they came right out. They explained to my freeloading unemployed adult brother that lives there that if they came out the work would be completed as it was on an emergency basis. They were pretty straightforward and they agreed they would complete the work (once the pump is pulled it needs to be replaced immediately to restore water). The total was up around 3700 and my mom had given them a credit card to complete the work. My husband contacted the business as this was a large expense for her being on a fixed income with no financial help in her household, and they agreed to give her a senior citizen discount of 10% and they completed the transaction on her card. They also explained that it would have to be flushed for a while until water was clear before water went through fixtures (there's a lot of sediment). Well, they could've stayed and done this for her but would've charged by the hour and so they explained to my brother how to do it and he agreed he would be capable of this. Thankfully, he's unemployed and has lots of time on his hands and should have been capable to do this for her. Unfortunately, the water was turned on before the flush was completed as discussed and sediment was introduced to the fixtures, causing low water pressure. My brother had called the company complaining of the low water pressure and Paul was happy to come out to troubleshoot. It was at that time Paul reiterated that the flush had to be completed and the aerators were clogged from sediment by failing to do so. Paul had actually offered to flush it himself and clean the aerator, but he was not permitted entry. Based off their diagnostics she also needs a new tank. She was given a quote with 10% and Paul also said that she can work out a payment plan if unable to pay at once. Overall they are a little on the high end but are responsive to emergency calls, helpful and overall an honest company to work with.

**UPDATE** January 29, 2020:…read moreAfter a complaint filed with the Better Business Bureau, the Consumer Protection Agency through the Attorney General's Office, A review on Google and Yelp, the business issued a refund. Other than the refund, the business never reached out to me.

They sell sell sell to you but the minute you call Eric with a problem, he runs and never returns…read moreyour calls. Do yourself a favor and use Aerus in West Hartford, they are professionals that want to help even if you were previously Erics customer from Palmer, Ma. Eric left me with no way to get my vacuum cleaner fixed and then I found the one in West Hartford whom I love, they are familiar with many complaints about Eric! It's like day and night dealing with West Hartford. I highly recommend them and will tell you to run the other way when it comes to Eric, he has terrible customer service skills and he lies to his customers, I know, I was one!