My current agent, Susan Palafox, is in the El Segundo agency. I have to take my car in for upkeep…read moreand asked for a loaner. Mercedes has a new requirement that you have to show insurance to get a loaner. So I called AllState and left a message for my agent, Melisa. Turns out Melissa is no longer with the agency, but Susan Palafox answered me literally within 1/2 hour!!! She immediately emailed over a copy of my insurance coverage card. Done and done. All set. Very fast service and a very nice person to talk to. I was so happy to have such a nice, efficient person as Susan return my call. Sometimes you hear horror stories about insurance agents, but Susan is not in that category! This was just a minor issue, but I can tell she is caring and would be of great help if I had an emergency. I have had AllState for all my insurance needs for many years and this is why I keep them, because of the great service I have always received.

Vicki Wagner on James Durrough's team is excellent. We recently realized we had not updated our…read moreannual mileage, which could lower our premiums. Vicki promptly responded to our inquiry about how to resolve this issue. Vicki communicated clearly about the pros and cons of making certain adjustments to our policies. Our updates were handled quickly, and Vicki followed up with us to make sure we were satisfied.

Me and my wife have been working with Gene specifically for over 10 years and couldn't recommend…read morehim more. He's always incredibly helpful, responsive, and takes the time to make sure we understand our options. When our mortgage company pushed for a much higher homeowners coverage, he went to bat for us and helped get the rate down to something much more reasonable. He is absolutely more knowledgeable than these mortgage companies that do not understand the California market. He's also a great resource when buying a new car -- we always check in with him first to compare rates so we know exactly what to expect on insurance costs. Highly recommend giving him a call if you want someone knowledgeable and on your side.

They have provided my auto and homeowners insurance for over 15 years. They are so helpful and…read morefriendly and always get me the best deal.

Jazmin and her team are a breath of fresh air! Her team is very knowledgeable, down-to-earth,…read morestraightforward, and genuine. They stand out as professional individuals that put the customers needs first . Jazmin and her team decoded and decrypted the big scary confusing world of insurance for me and set me up on the perfect plan for me. This year when my plan ceased to exist, they helped me find my NEXT perfect plan, making the transition seamless, with no lapse in coverage. No hidden tricks it was straightforward honest communication . They helped to make the process of choosing a policy, one that was easy to understand and navigate. They asked the right questions, got to know my overall story better, and then gave me time to decide what was right for me. They removed all of the stress from a situation that could have been VERY stressful. They explained all I needed to know and consider when purchasing a life insurance policy. I'd recommend the Jazmin Renteria insurance team to anyone looking for a great partner in the insurance buying process for your business, home , auto or life. Thank you

I switched to farmers insurance about two months ago and I'm SO glad I did. I had an accident a…read morecouple days ago and called my agent Nancy. She was so helpful and had all the answers to my questions and concerns. During a stressful time she made things very easy for me. I got my rental the very next day and my car in the body shop a couple hours later. I could not have asked for better service. Thank you so much to Jazmin Renteria's office they're so professional and informative!

Bryan is Awesome! Great Insurance Sales Personal! I wouldn't…read morebother looking else where, handles the insurance quick and very efficiently! Future management staffer

I would like to thank James for exceptional service . He was very professional, and patient with us…read moreand tries his best to give us a good policy for home insurance

I needed proof of insurance for my mortgage lienholder. I called Insurance Partners and spoke with…read moreValerie Bueno. Valerie got me an insurance policy with proof of insurance, and I was able to clear the issue with my credit union that same day! I am very happy to have found Insurance Partners.

I've been with this insurance agency for many years, the staff has always been helpful,…read moreprofessional and service oriented. However my new account manger or agent, Bernardo Bu is a cut above in knowledge, service and attention to details. I had recently was required by my mortgage holder to buy flood insurance due to a revision of flood map. Bernardo was able to find me t great flood quote, in short order. He also showed much patience spending time on the phone with me and mortgage holder representative explaining coverage issues to my mortgage representative. i strongly recommend this agency for your personal or commercial insurance needs. This recommendation is personal as I was insurance underwriter for Travelers insurance for 25 years.

We've been with the Saylor Insurance Agency for over 8 years, when we purchased our home, and have…read morenever looked back. We were with another agency, which was great, but was way too expensive for our needs. We were referred to this agency by our realtor and have been more than happy! They are always responsive and attentive. Any questions I may have they answer and are very personable. Luckily, we haven't had to use our insurance too many times, but when we have, they were prompt and we were taken care of very quickly. Thank you!!

Lisa Saul. Lisa is the BEST insurance agent, for auto,…read more home, health etc., besides being a great person. She goes above and beyond for her clients needs, whether in or out of the office. I have been with the Saylor Insurance Agency for many years, and have always been very satisfied. I definitely would recommend Lisa to family and friends for any insurance need. Barbara Diggle

beware of the rude ass agent selene who is extremely rude ass hell and rip-off in brokerage fee . i…read morecalled to get quote and buy insurance and she hanged up the phone on my face when talking about brokerage fee . again beware of selene .

Seven years ago when I first signed up with this insurance agency, I would've given them a five…read morestar plus they were very good over the years. The payments went automatically and I never had to deal with anything. I had to file a claim in 2024 on my home site Insurance due to a storm and never had a problem either I was hooked up with Aegis foe homesite coverage and they were very prompt in getting everything dealt with. Come early 2026. I don't know what has happened to this local agency evidently the local brokers usually do the billing for the company or the paperwork. Well, the paperwork has been very lacking. I spoke with someone on around mid February to March to try to get my payments for my insurance straightened around and I thought it was fixed because I paid them $187 to catch up my insurance and they said they would start taking the payments out of my card again starting the next month while that never happened all of a sudden one day I was told that on March 16 they would cancel my insurance because I hadn't made any payments and I still owe them something like $98 and I received the letter for a March 16 cancellation at the end of March? Someone's not doing their job promptly so now they decided they canceled me on April 11 and I received the letter work that it was canceled today which is May 17. I advise you if you want something done right you find another insurance agency that can get their paperwork done promptly so these problems are not not found. I had an ass Insurance the next day at a much better rate with another agency and another insurance company. They were very punitive after the event that happened to my home. My deductible went from 500 to 5000. So now I'm back with a company that has nearly no deductible in a much better Payment. Maybe they did me a favor but I went over a month uninsured and I was never notified and the icing on the cake as they want me to send them another $39.... For what? So my recommendation with this agency. Until they clean their office up.....AVOID Does anybody have any monopoly money they don't need?

I used Spirit insurance for my entire life until now. In Feb 2024 they increased my policy from…read more$146 to $275. Today they just billed me $610 without notice. My deductible is $1,000. My car is a 2014 Subaru Outback with 180k miles on it. Do the math. $610 charged 10/12 months = $6,100. If I need to make a single claim, that puts my annual expense to insurance at $7,100. According to KBB, my car is worth $4,500-$7,200. This is my last month needing full coverage, so I think they just wanted to maximize their money before I switch back to liability. This is how they treated a life long customer. Good luck being new.

I worked with Rosie on getting a new insurance quote after getting renters insurance. She was…read morefriendly and very helpful providing answers to many questions I had. I'm very happy with the service and also happy that we switched to Allstate. We are now saving about $1600 a year ($800 each 6 month period) and we have higher coverages. Great customer service is always a plus for me. Thank you so much Rosie for helping out my family and myself.

I can't believe it has taken me this long to find the best insurance agent I have ever came across…read more Being in the real estate business and commercial construction business, Cindy has helped us through numerous challenges to comply with our insurance requirements. She always finds a way to take care of our demanding needs. I've never had a better insurance agent than Cindy. I give her a 10/10! I highly recommend her for your insurance needs.

I was very pleased with how quickly and easily Cindy was able to find me a quote for my vehicle and…read morerental insurance. Her enthusiasm and willingness to support me whenever I had a question is commendable. Not only is she highly professional she is very knowledgeable. I would highly recommend her to anyone looking for help in finding the best home, auto and life insurance, without all the headaches and hassle of trying to go through the process on their own.

Excellent service!! I was able to secure insurance quickly at a great price, and the staff was…read moreexceptionally friendly and helpful throughout the process. Definitely recommend

I've been with this auto insurance company for over 20 years, and I can't say enough good things…read moreabout the service I've always received. The team has consistently gone above and beyond to make sure I'm taken care of. Most recently, they worked diligently to help lower my premium by reviewing every available option and discount. What I appreciate most is that they never make me feel like just another customer. They're knowledgeable, patient, honest, and always willing to take the time to explain everything clearly. It's rare to find a company that truly values long-term relationships, and they've earned my trust year after year. If you're looking for an insurance company that genuinely cares about its clients and works hard to provide excellent service and the best value possible, I highly recommend them. Thank you for over two decades of outstanding care and looking forward to many more! Thank you Cathy! Thank you Annie!!