worst customer service I've ever dealt with ordered a of glass. They did not call me until two…read moremonths after I ordered when I went to pick it up. It was not there. They made me leave to get the measurement again as I was on the phone to the manager. He was super rude and acted like he wanted to fight. Have video of me confronting him and one of the workers wanted to do the same thing in person right in front of the owner.

Excellent service and customer relations. I had to get the windshield on my car replaced due to a…read morerock kicked up from a semi on the highway. Well once they were contacted by the company that ensures my windshield they gave me a call and explained the process. Super laid back and easy to work with. Had me come in for a picture of the damage. Then once the windshield was in they called me back and scheduled an appointment to get it installed. Took it to them and they even drove me back to work. Plus dropped my car back off to me later that day at work. Lovely little office inside and great people working here. Highly recommended.

This place was an absolute lifesaver for me!…read more Lee was the one I spoke to on the phone when trying to find a rear quarter window for my vehicle and he was able to find me one within an hour at a cost that was FOUR TIMES LESS than other places I had called around to. Not only was Platte River Glass extremely affordable, they were VERY efficient and had my window put in within an hour. Shelby(I think was her name) at the front desk was extremely kind and helpful as well. I cannot recommend this place enough. They will be getting my business for any future window repair and replacements and tons of referrals because I am telling everyone about this place! Thank you Platte River Glass!

100% Recommend Platte River Glass! Not only are they the most affordable in town but they make sure…read moreyou are taken care of, you are not just a number in their book. We have had to call them multiple times in the past few years and they never act like we are an in convince. They make it easy for me miles away to take care of my daughters car as well! I appreciate them so much!

Competitive with their prices they get the job done right…read more Thanks fellas

I can't say enough positive about this business! Super nice owner and in a pinch was able to lend…read moreme a hand without even blinking an eye! Extremely professional and kind which in my book goes a very long way! I would recommend this business for all of your auto glass needs! Timely and efficient!

This guy does great work. He's quick proficient and gets the job done right…read more I strongly recommend him for your window tinting needs.

Very discouraging to hear for the second day that our car window won't be replaced. Yesterday it…read morewas because the order hadn't arrived. Today "the order was messed up." Because of the holiday nothing will get done for another 5 days. Not impressed and will not return to this business.

A rock thrown by a passing car put a nasty chip in my windshield. I called Novus at 8 the next…read moremorning, took my car in at 9:20 and was out of there by 10. Everyone was friendly and efficient. I'd put fingernail polish on the chip because I was afraid it would crack further ... they very kindly told me not to do that again as it can make repair more difficult. A piece of transparent tape is enough to keep dirt out until a repair can be made. The nice lady at the desk walked me through the claim on my insurance company's app. Easy peasy!

Alex was great to work with when my rear view mirror fell off. The team was communicative, fast,…read moreand kind. 10/10

I've reached out to Platinum Auto Glass for two different jobs so far. The first was to completely…read morereplace a cracked windshield and recalibrate the lane keep assist and rain sensing wipers and the second was to fill a chip in the glass on another vehicle. These guys are great! Not only did they come to Frederick from Loveland, but in both instances they were able to make same day appointments. They're polite, courteous, friendly, affordable and professional. Do yourself a favor - don't call Safelite - Call Platinum Auto Glass and save yourself a lot of money. If you life outside of the Loveland/Longmont area, they usually will meet customers at the American Furniture Warehouse off i25 and HWY 119 to do their repairs.

Amazing experience -- this is the third vehicle I've had tinted here. The staff is extremely…read morefriendly and professional, and I believe it was Calvin who worked on my car. He did an excellent job and was very kind and knowledgeable. This will be the only place I trust with my vehicles, and I will absolutely be recommending them to my friends.

I left Yelp a general query about average price for a Impala 4dr sedan professional tint film…read moreremoval. $115-150 was response for our area. SG window tint company replied it was more like $250 and that's way out of average range. Going someplace else.