Very helpful kind un intimidating. Easy process efficient!!…read moreChanged portfolio to this broker.

Woah...what a disaster. Called looking for a home insurance quote today and spoke with…read moreAgent-Daniel. Answered all his initial questions, and then he demanded I give him how much I was currently paying. Mind you this was before he even asked me any details on my home or my existing policy levels. I told him that what I was paying was irrelevant to providing me a quote...he said it was their policy to only provide quotes to people that tell them how much they are paying....what a joke. Such a disappointment...

I've used Elite for all my insurance needs for over 10 years. They are fantastic. They've always…read morefound the best insurance for my cars, home, and umbrella.

Great experience with prompt replies and clear explanations. Michelle was fantastic explaining how…read moreElite coverage matched or bettered mine at a lower cost. Very glad I did this. Company and products are top notch. Steve Hudson

Toney H. Jan W. and Sarah L have been wonderful insurance brokers for us over the last 7 years…read more Competitive rates and friendly service is what keeps us returning. A big thank you to Toney for working on our policies this season!

I have worked with. Veronica at Blue Lion Insurance in Chandler. I found her to be knowledgeable,…read moreefficient and so personable. She worked with me to find an improvement in the situation I described and felt successful in my search. I highly recommend her if you are looking for someone to help with insurance

Excellent follow through and went through all my options. Worked hard to find an economical…read moresolution to our high cost of insurance. Good company.

I really appreciated the old school values I received when working with Jerry. I saved a decent…read moreamount of money bundling my home and auto, but the service exceeded my expectations. Thanks so much!

Great service and great rates! They beat my old insurance by almost half! Highly recommend!read more

Caleb is professional, easy to talk to, responds quickly, and finds us the best price! Took the of…read morestress of shopping around for multiple quotes off my plate. Totally worth it!

Friendly staff and best rates around, in all lines. Been with them for several years now.read more

All insurance is a SCAM…read more I still remember looking forward to insurance renewal. I was curious to see how much it went down with a good driving record, no accidents, and the depreciation of my 1979 Chevy Chevette. It was first Vette. And my policy lasted for a whole year. Today they wanna review your policy every 6 months so they can figure out how to charge you more sooner Bring to a lather and rinse & repeat Never Ending Corruption. And now they have the technology to track your every move. So now you're car narcs on you for speeding up to get around the asshats & reports you for speeding which in turn raises your rate Here in Arizona I just read a report about Waymo service of self driving vehicles. They were involved in 202 accidents in one year! I would have been cancelled from my insurance company after the 2nd accident. Make it make sense

I am a retired (35 years) 71 y/o and am , humbly, considered a sophisticated business person …read more... CEO Fortune 500 companies etc. my wife of 49 years and I have multiple residences. This is second review I have ever made in this forum.... It is unsolicited. Pam Johnson and her team are some of the finest people I have ever met professionally. Pam is clearly a very effective leader ...her staff/team or uniformly professional, upbeat, knowledgeable, friendly, patient... I sense they would be assets to any organization with whom they were associated. In their world, they are the ATeam. GJH

STAY AWAY FROM PAM JOHNSON STATE FARM. I have been a State…read moreFarm customer for more than 20 years. I currently have approximately a dozen personal and commercial insurance policies with State Farm agents across three states. I have extensive experience dealing with State Farm agencies, which is exactly why my experience with Pam Johnson State Farm stands out so dramatically. I discovered that my auto insurance policy had lapsed and that I was no longer insured. I had not realized that I was without coverage. Anyone who understands insurance understands the seriousness of discovering that you do not have the coverage you believed you had. This was not a minor inconvenience or a routine customer service matter. What happened afterward destroyed whatever trust I had left in this agency. When someone from Pam Johnson State Farm called me, she opened the conversation by saying she had a note that I had "questions about my policy." Questions? I had discovered a lapse in my auto insurance coverage that I had not realized existed. Reducing something that serious to a customer having "questions about a policy" told me a great deal about how seriously my situation was being treated. When I expressed my dissatisfaction and told the agency that I was done with them, the response I received was: "Okay, bye." I'll let prospective customers decide for themselves what that response says about the level of concern and professionalism they can expect when something serious goes wrong. And this was not simply one unfortunate interaction with a staff member. I have personally dealt with Pam Johnson herself. My direct interactions with Pam when raising serious concerns only reinforced my decision to leave. Rather than characterize her behavior with emotional labels, I will simply say this: after speaking directly with the person whose name is on the agency, I no longer believed my experience was merely the result of an employee providing poor customer service. I originally wondered whether Pam Johnson State Farm had simply grown too large to maintain good service. My personal experience with Pam Johnson changed that opinion. I also have an unusually strong basis for comparison. I have other State Farm agents handling my policies in other states. The difference in communication, professionalism, and the way serious concerns are handled has been remarkable. So let me be very clear. This review is specifically about my experience with Pam Johnson State Farm. Insurance is easy when everything is going right. You learn the value of your insurance agent when something goes seriously wrong. That is when communication matters. That is when professionalism matters. That is when trust matters. Pam Johnson State Farm lost mine. After more than 20 years with State Farm, approximately a dozen personal and commercial policies, and experience with State Farm agents across three states, I would not trust Pam Johnson State Farm with my insurance again. I am leaving this review so prospective customers can consider my experience when choosing an insurance agent and, hopefully, so this agency takes a serious look at how customers are treated when something goes wrong. Things are good until they aren't. Choose your insurance agent accordingly.

Jonathan is very well versed in all facets of the insurance industry. From tailoring the…read moreaffordable home and car policy to protecting my family with sufficient life insurance plans. He and his staff are always there to help me update my insurance needs and make immediate changes when needed. I've been a customer with his agency for over 20 years now and yes insurance rates do change and State Farm may not always be the cheapest, but as long as his agency and staff continue to provide the remarkable customer service they will always be worth a little extra in my book! Thanks Jonathan and team! Craig B.

UNTRUSTWORTHY & UNORGANIZED…read more I obtained an auto quote on May 19 with an agreement that my policy would become effective on May 25 and that I would receive ID cards that day. Based on that information, I canceled my previous auto insurance. When May 25 arrived and I called to make payment and activate coverage, no one answered because of the holiday and I was redirected to text support. I was then told there were no agents available to complete activation, despite previously being told this would already be set up. The process felt disorganized and poorly communicated. Customers should not be put in a position where they cancel existing coverage expecting a seamless transition and then find themselves unable to activate their new policy. Based on my experience with this location, I would not recommend. I ended up switching to GEICO which was even cheaper than State Farm anyway! Additionally, look at all the previous clients of his who were canceled when they actually filed a claim, if you want a policy that has your back and actually has professional & trustworthy staff, look elsewhere! Additionally, when it's time to make changes to your existing policy, it takes 2 weeks or more for some reason. Every other policy I've had, changes were effective the very next day. Sate farm causes delays in important processes and that's simply not a company I can rely on

I very seldom call Jason Thorpe ,but when I do call I would like to talk to someone in the office…read more I bought a new car and needed to take a car off and add a car. Luckily with Allstate you don't rely solely on Jason's office. You can add cars with the customer service line of Allstate. I have my homeowners insurance with Allstate, a different agent anytime I call that agent if they don't answer I leave message within an hour they usually call back. Big difference between the 2 agents. Maybe I just need help when they are never open or just bad luck.

Mr. Thorpe is a very good listener and understands family's needs regarding Insurance....I highly…read morerecommend him for all Insurance needs