Had a cooling issue with my 2014 GMC Sierra. Stopped in without an appointment and Cody and Dave made quick work of resolving the issue, and also found several spark plug wires were failing. They ordered up a new set, had them installed and I was back on the road in 45 minutes. These guys rock. read more

All the above! Great honest people to work with! Highly recommend the shop! Friendly, willing to help and wish we were closer to use them for all our auto needs. read more

I am so appreciative of Cody for getting my car in as we were passing through town and our AC went out. He looked at it right away on a busy Friday afternoon and did his best to find a quick fix for us. While our issue is bigger than we hoped, I am still so thankful for his assistance and friendliness. Highly recommend. read more

Cody was great. We rolled into his shop with a bad alternator. He diagnosed, ordered and had delivered our new one and installed out the door and on the way to Seattle faster than we could walk around Leavenworth. Thank You Cody. You the Man read more

We were in a bind with our truck not feeling right and Safe Havens came to our rescue. Being from out of town and on a short timeline was so stressful but Safe Haven solved our spark plug and coil issue and did it extremely fast and with such kindness! We highly recommend them and are forever grateful that our car troubles didn't totally ruin our family vacation! read more

Cody was very thorough and communicative. He worked on my 2011 Subaru Forrester. I called about it shifting harder than usual and he fixed all the issues. He did a bunch of preventative maintenance that'll help me out in the future for a wonderful price. I drove it out smiling and absolutely thrilled. read more

I am grateful to Cody for squeezing me in to his busy schedule. He was able to diagnose the leak in my water pump and took the time to try and figure out the sound my car was making. I left there thinking it was one thing, buy it turned out to be something very different. Either way he was able to let me know that my car wasn't going to die on the way back to Seattle! He also changed the fuses and get my 12 volt outlets working again. He's a busy guy, so if you need a lot of work done, you've got to give him lots of time to know it. He's honest and fair and came with good recommendations! read more

I was visiting from Portland when my car started driving terribly and a bunch of indicators came on. Cody diagnosed the problem and fixed it really quickly. He and his staff were super nice! read more

Any time I've needed repairs done to my car, Cody at Safe Havens has always been kind while also fitting me into their busy schedule and getting the work done in a timely manner. If your car is ever making any mystery noises be sure and give Safe Haven Auto Repair a call first. read more

We were visiting our kids in Leavenworth and getting ready to leave town to head home to Phoenix. Our car had a minor issue, but was not drivable. We walked to safe Haven and talked to Cody. He was busy and two weeks out. We thought we were stranded! He squeezed us in and got us up and running! Cody was professional, friendly, reliable, fair and very reasonable. We were back on the road with a little delay. Thank you Cody! We highly recommend Safe Haven Auto Repair! read more

I have been bringing my car to Safe Havens for many years. This business is trustworthy, professional and thorough. I recently had a brake issue that was the result of a faulty manufactured part. Safe Havens negotiated with the parts company and installed the new parts at no cost. read more

We've been taking our cars to Cody for 3 years. We met him via a professional relationship (we have 4 vehicles) and are not otherwise acquainted with him. Cody is a rarity in this age of materialism and money worship: HONEST and HARD WORKING. Everyone has a certain code they live by, and it is obvious that Cody lives by a code of integrity and honesty. He is like a throwback from the old west. I have paid twice as much for car repair ten years ago. It is obvious that Cody charges his actual time and doesn't go by that secret book auto mechanics have which tell them how much they "should" charge for a particular service, regardless of how long it takes them to diagnose and do the work. So, if it takes 10 minutes, they charge you for 60 minutes at an exorbitantly high rate. You know what, we are all working hard for our money too. Cody just doesn't have an ounce of greed in his body and doesn't succumb to temptation. A lack of integrity which most people could justify in their minds is clearly too high a cost for him. Cody is a straight shooter. He'll help anyone and REALLY tries to be flexible, as is obvious from the other reviews here. He's polite and courteous. read more

What can I say? The name says it all, its a safe haven for my GMC needs. The proof of a good automotive technician is a "Can Do" attitude. Mr. Havens never fails to exceed expectations for solving problems in a cost effective manner, with integrity and Technical savvy. I won't take my truck anywhere else. In life you need to keep a stable of professionals nearby when need arises. These are: Doctor Dentist Massage therapist Hair stylist Carpenter Plumber Electrician Shrink And A Darn Good, Reliable, Automotive Genie, that when he pops out of the bottle with a smile on his face you know your troublwpes are over! Bravo Safe Havens! read more

I was visiting Leavenworth with 3 friends and we had a rental car. The car would not start for a day leaving us stranded. I was able to get it started the next day and the owner graciously took me in first thing to take care of it. So grateful! read more

I was on a camping trip with my friend and my car started acting up in a way it has never done before. It's a very new car so I was concerned, frustrated, and scared. I brought it into Cody and when I say this is the BEST mechanic I've ever been to I mean it. When he says that he has the best prices in town he means it! He drove 40 minutes away to wenatchee to get a part for my car in the same day. I could go on and on about this shop! He explained all of the work he did and what was wrong, I was so impressed. I wouldn't be surprised if I made the two hour trip back down here for any future issues I have. (bonus points for all the beautiful plants, especially the aloe, by the front desk!) I can't thank you enough Cody, you saved our trip! read more

Our serpentine belt busted off when driving through Wenatchee on a hot day. We got towed into Leavenworth and Cody was nice enough to fit us in. He checked out our car, told us parts would be in town at 1:30 and we were on the road again by 3. The car runs the best it has in a long time. I would recommend this shop to anyone. read more

Fast service. Honest work. Super pleased with this place. We were on vacation and were expecting to pay what we would pay at home (Seattle area) or more but we were pleasantly surprised. Owner is professional and courteous. Thank you for getting our wheels back on the road again in such an efficient manner. read more

Yay!!! I love honest mechanics!!! I really appreciate how Cody explains to me the How's & Why's when fixing issues with my truck, so that I better understand the care it needs so I can stay safe & avoid potentially expensive repairs. He seems to always be available to help, even in emergency situations...& so accommodating!! I always feel like my time & money is respected by Cody. His education & preventative outlook is priceless. Cody & Jesus are a prime example of a small town business that cares about their customers & our community. I won't take my truck anywhere other than Safe Haven. The name says it all. Thank you Cody & Jesus! read more

Our life together started 50 years ago in Bavaria Germany so it was fitting for us to celebrate our Golden Wedding anniversary in USA Bavaria (Leavenworth)! Unfortunately upon returning to our auto after enjoying a morning tour through the Bavarian shops we were greeted with a loud noise in our engine just before lunch. Understand this is Friday afternoon about 1:00 PM when I met Cody. I explained and showed him the noise. He quickly determined a bad water pump. He went the extra mile to find a water pump that was 60+ miles away. So we went off to lunch. Incredibly Cody called me at 3:15 PM that same afternoon and said "your car is finished and ready to pick up!" Tremendous service...my advice...just tell him your problem and get out of his way so he can go to work. Truly exceptional and saved our special anniversary weekend! read more

My husband and I were on a camping/hiking vacation in early June, when our Tahoe overheated halfway up the mountain to hike Colchuck. After two hours of coasting down the mountain on neutral and pulling over to the side of the road to allow the engine to cool down, we finally made it to NAPA. One of the NAPA employees spent over an hour and a half trying to help get the broken piece out of the hose. Jesus, a mechanic at Safe Havens, had stopped by NAPA after work to pick up a part. He noticed my husband and NAPA worker under the hood of the Tahoe. He came over to see if he could assist. He gave guidance on what to do and how to test the engine before driving to make sure there was no damage. Jesus spent about 45 minutes helping us in 90+ degree temps after a long day of work. Even after things appeared to be running well, Jesus encouraged us to test drive the Tahoe getting up to certain RPMs to make sure things were running properly. He told us to drive back to NAPA to report how it drove. We did as he said and it ran well. We are forever grateful with Jesus walking us through the process and making sure our Tahoe was safe to drive before sending us on our way. Jesus was a life saver that day! If we ever have another auto situation while we are in the Leavenworth area, Jesus at Safe Haven will be the first person we call. read more

These guys are amazing. I had brake trouble on a roadtrip from seattle to Kansas in my '84 van. They worked hard to find the right part (which was not easy since Ford had discontinued it), and charged me a fair price. If I lived in the area, these guys would be my go-to's for sure read more

Thank you Cody..and his staff. You guys make happy my familly vacation.~ reasonable price and good work.

My family and I came to Leavenworth to go sledding had a great time. But on the way home we were T boned turning into the shell station just out side of Leavenworth Harding toward Stevens pass. We had to have our Denali towed to the best western were we stayed the night till morning so we could get our car fixed enough to drive home. So the day after Christmas here we are stranded in Leavenworth. I called a few places to fix my steering tie rod , that was bent into a pretzel. Cody over at safe haven auto repair was the Only one that called me back. I was a little nervous about using a local shop but Cody was very helpful. And as soon as I met Cody I knew I came to right place. Not only did he fix my 2002 Denali he did it in 4 hours from the time I dropped it off. Same day I couldn't believe it Cody saved our Christmas . Thank you Cody -the Overway family read more

Our minivan started to losing coolant over the pass, we stopped in Cle Elum to fill up and I refilled the coolant system. We arrived in Leavenworth and the coolant was gone again - not good. We dropped our minivan at Safe Haven and by 3 pm they had it fixed. They showed us the problem and fixed it fast and at a reasonable price. Thanks Safe Haven, you are highly recommended in our book. read more

There is such a thing as simply being kind and I'm sorry to say this guy failed. We needed to buy an emergency car part and thought we were parked in the auto parts lot, but we were parked one space too far. While we were trying to repair the car, the owner came out and asked us to leave because he didn't allow people to work on their own cars. We tried to explain our situation but he complained about his rent. Sorry dude. We were in a bind too. Maybe next time you could offer to help instead of shooing off a family with three kids trying to get back on the road. We would gladly have paid to get our caravan on the road faster. read more

I have been to Safe Havens Auto Repair more than once. When my husband came home the first time with the invoice, I said, "that can't be right", that doesn't seem like enough. He saved us again recently. Again, when I saw the invoice, I said," that doesn't seem like enough". He somehow was able to repair my vehicle at a significantly lower cost than the auto dealer said it would be. Thank you Cody and Jesus. You saved us again and I'm back on the road. ~ A. read more

They squeezed us in during a tourist rush and took care of our 2004 Civic's coolant problem quickly and inexpensively. Many thanks for the repair and the fun conversation! read more

Mr. Cody Havens, the owner, really saved me and my family from being stuck in Leavenworth during the fires, he fixed our cooling system quickly and improvised a great fix for my cooling hose, and we are back on the road! You really are in "Safe Havens" in his hands, a trustworthy mechanic, like Popeye (think the song Sweet Sweet Haven, from the Popeye movie with Robin Williams in the 80's). Great Work! Leo and family US Army Veteran read more

Went to Cody for an oil change on my VW Passat. He bought the best oil for my car, Castrol, and brought in *two* oil filters when it wasn't clear which was the right one for my engine. Great service with extra attention to details. read more

Our family was visiting Leavenworth when our Ford had a dead battery. Cody took time out of his busy day to help replace the battery so we can continue with our vacation. Thanks Cody! Mike read more

Cody went above and beyond to diagnose and then find the right part to have us on our way in less than 2 hours. This was late Friday of one of the busiest summer weekends, thanks again! read more

We were referred here by our hotel as their favorite. It was a great experience. Honest, great price, very friendly and personable. Thank you Cody! read more

RUDE!!!!! I have never written a review on yelp before but after a two recent experiences (one with my mom and one with my grandmother) I felt I had no choice. The guy name Cody that works at this auto repair shop is one of the rudest people I have ever met. On the first occasion (a while ago) when we went to pick up the vehicle he acted like taking our payment was an inconvenience and we were in his way; we would have been glad to leave but he still had the keys to the car, which also was apparently a very difficult thing for him to do ...we were just there to pay the guy and get the car. The second time (sometimes people have bad days so we though we would try it again) when we stopped to ask about getting a defroster fixed he YELLED at my mom that he was busy and doesn't have time - we didn't demand that he looked at it that day just wanted to know if/when he could look at it. We left and took the car else where... Leavenworth is a small community with most business surviving on local' words of mouth; so spread the word!!! read more

I was in town for Christmas from Whidbey Island, and we'd all smelled something burning coming over the pass at one point. I was hoping it wasn't my trusty 2001 Chevy Tahoe, which was nearing 100K ... but it could also have been the brakes from a trailer in front of us. I stopped to pop the hood, and the smell was gone, but I feared it was from engaging the 4WD that doesn't get used much, as there'd been a slow leak in the front transfer case for years that I kept topping off. I waited a day after to decide to get it looked at, as we had to head back 120 miles after Christmas, and I didn't want to break down in the cold & snow, going back over the pass. So it was about 2pm, Christmas Eve day, and Cody answered. He said they were closing at 3 for Christmas Eve, and to get over. I said he could just top the fluid off & that would be great, but he said he'd need to get it up on the rack. I got there at 2:40pm, and he had his tech get it in the air. The tech removed a lower bolt to check the oil, and it showed that there was NO problem with the interior parts. He was more than fair with the charge, and I was gratefully on my way. I really appreciated him getting me in & out, and I wish he were closer, so I could have more work done, when it comes up. We got to talking about stuff & it turned out he'd played guitar for years & kept a picture of his original band, with his original hair! He keeps it right above his desk. Thought that was great. read more

Wow. We were headed out of town on vacation, several hours away from our camping destination. But our trailer lights weren't working. Cody dropped what he was doing, diagnosed the problem and fixed it (bad ground wire), all in less than an hour. Great service! read more