Horrible dirty stuff half of it is broke too or not cleaned if you're going to over price something 4 times what it's worth the least you can do is clean it.. read more

Worst selection of dirty and broken junk, yet most expensive junk shop in town, BY FAR. I mean, double, triple, even quadruple the price of other comparable Las Cruces stores. Filthy tee shirt with holes? $25. They have my dish set from a large store for FAR more than I paid for it brand new FIVE YEARS AGO. Lots of that kind of nonsense in this disgusting store. This place sucks, scamming low income people and the elderly SUCKS, and I will be letting everyone know these scammers should be avoided at all costs. Im also reporting them, as it's clear there's some very shady business going on at this store. They've violated their own mission statement by price gouging, and they should be absolutely slammed for it. read more

Safe Haven Thrift Store - Just one of many dirty shirt with a $25 price tag. Absurd. - Thrift Stores Near Me - Las Cruces, New Mexico

A thrift store with a valuable mission -- to help our furry friends who can't help themselves. I love this thrift store, also, because they have so many great buys. Their stock of eclectic items never disappoints. And when you donate, a smiling face is there to thank you. Please consider Safe Haven Thrift Store if you are looking for something in particular, or just looking. read more

I was simply browsing when I came upon a beautiful glass table with 4 chairs, recently recovered, and in great shape. And there was sale today, Thursday July 31, 2025. 60% off! There are lots of furniture pieces in addition to glassware, records, games, knickknacks, clothes, cds, books, and more! And the proceeds go to Safe Haven Animal rescue that is NO Kill. Great cause! read more

i think it's sad when folks put down a thrift store which is run on volunteer staff and whose income goes to save homeless pets or the needy. i love safe haven thrift store. they run great sales each week, have a wide assortment of donated merchandise which is separated by displayed areas in the good size store and a friendly staff. the christmas sales were so hot the customer line outside started 1 hour before opening. i got a large handmade wool rug at a great price and i try to visit them every week. not to be missed! read more

This is a great Thrift Store. I love the staff and the prices are really good. I buy lots of pictures and home goods there at really great prices. It is really hard for them right now because of the Covid restrictions. I hope they are able to make enough money to support their worthy cause of finding new homes for animals read more

I started shopping here a few years ago when my sister moved to town and we were trying to furnish her family's new home. At that time, they were operating as a genuine thrift store - great merchandise at fair prices. Since then, they seem to fancy themselves a boutique or antique store. Anything that seems older than 10 years is treated as an invaluable relic with an astronomical price tag to match. The prices at curated vintage stores are better. We've had a couple questionable experiences here including being refused merchandise that was "display only" (why would anything at a thrift store, let alone reader's digest ant, be unavailable for purchase?). There was another time when we apparently seemed so suspicious that a less-than-pleasant manager was called over to review the price on an item that was clearly labeled with no fewer than six price tags. It's disappointing when a seemingly worthwhile charitable organization loses sight of its mission read more

the staff really does the least when it comes to pleasing its customers, even ones who are regulars/ have donated 100s of dollars to the cause. especially the lady with the silly asymmetrical pink bob. she's especially rude to pretty much everyone it seems. when the issue was brought to their attention, they told me to write a fucking letter. wtf does that do for me?? A one star yelp review will be more detrimental to their business than just treating customers with respect and resolving the issue. This is a customer service issue, and no one should be left in tears by employees when they're trying to donate to a charity. read more

I've lived in Las Cruces for the majority of my life, and have been thrift storing since my mother took me along as a wee tot. It's truly something I enjoy and look forward to, and get some peace of mind out of recycling items. Although I support the efforts of Shas and it's fight to help save dogs and cats, I will no longer be frequenting it's thrift store. The attitudes of the staff have been anything but warm and welcoming, even despite the holidays. I am truly flabbergasted, and disgusted at the behavior towards their customers that I've now witnessed and encountered first hand three times. You would think volunteering would create a safe and loving enviornment, In the spirit of giving but my three experiences at this shop in the past week alone have shocked me to my core. I have overheard the manager talking to staff about how difficult customers are and that "deepbreaths" are constantly needed. I have had merchandise taken from me while still perusing it and then met with the managers nasty attitude and bulging eyes and a sigh when I explained to please leave the merchandise, as I was still looking. I have tried to speak with other staff about the atrocious behavior towards customers but was met with empty apologies and passive aggressive smiles. These three experiences have expressed a concern within me; I don't think many of the women volunteering and working at Shas care much for customer service or satisfying the customer. When I spoke about these difficult encounters with family and friends I was met with similar experiences that saddened me deeply. Please clean up your act Shas. read more

I made a quick stop at this thrift store on a Western vacation and immediately noticed the "issue" with the store is their pricing. When a pair of current, stylish jeans is the exact same price as some Jaclyn Smith polyester slacks, thrift stores lose credibility and people stop shopping there over time. I see they have a charitable mission and I would love to have supported it more than I was able to do with my small purchase of candy cane leggings. To be honest, if pricing was done piece by piece, I would have spent much more. The counter staff was friendly enough. Lots of junk here that needs to go into the trash, though. read more

When I lived in Las Cruces from 2012 to 2013, this was my favorite thrift store to frequent. Everyone there was super nice and I found quite a few cool items including a record player I still use today. I loved the mission of this organization and wish there was something like this in Ohio. I wish them the best of luck with their operation and wish I could visit them again. Maybe one day. read more

Had issues with visiting Safe Haven facility (which happened at the same time that I had issues with their thrift store). I called the thrift store by accident wanting to make an appointment to visit the facility after being rudely turned away. The receptionist/secretary, whatever her title is, was EXTREMELY rude and almost began to basically berrate me because I called the wrong place. I asked to talk to a manager, she told me no. Flat out. I then hung up on her, and she made the effort to look up my number on her caller ID, CALLED ME BACK, began to yell at me and when I told her this was a violation of my privacy she hung up on me. Please please PLEASE do not associate with Safe Haven. The quantity of their bad reviews are absolutely legitimate and they need a new director or staff change or something drastic. read more

This is a great cause. I go in here a lot. You have to take some time because some items are super way overpriced and some are very cheap. It's a mish-mash. I find the books to be a great deal, especially because they are usually in good shape. Their merchandizing of books and magazines is very professional. The staff is always nice. Except the one day I was given the Senior Discount. The cashier didn't ask. She gave it to me by looking at me. I said, "What? I'm only 47?!" The other women in line started peppering me with compliments about my hair. LOL read more

I went in the thrift store this afternoon to buy maps which I could not find and neither could the volunteer. Trying to purchase another item but the cashier was on the phone and not waiting on the customers trying to check out. Her appearance was terribe,cap on sideways.come on that is not professional. read more

Although I put this review for Safe Haven Animal Sanctuary, the woman/secretary that i had to deal woth worked at their thrift store facilility so I'm putting the review on her employment site as well. I went to go look at some dogs at their adoption facility, because they have nowhere online that says "showings by appointment only," drove all the way out past Mesa Grande to get to the place, and no one was there. 5 cars, dogs, and no people. When I tried calling I got no answer, or my call was ignored and sent to voicemail after a few rings. I tried calling the Safe Haven thrift store to find out what was going on since I made sure to go during business hours, and was simply greeted by another answering machine. When the secretary at the thrift store called me back much later, I said that my question had been answered and i didn't need her help anymore. She proceeded to legitimately yell at me over the phone saying she was on the other line (when I would've rather been put on hold and told that she was busy than sent straight to voicemail, which is how PROFESSIONAL offices handle multiple calls) and after a few seconds of her yelling at me, I hung up. To which she responded by CALLING BACK! She again yelled and told me I was rude and after yelling some more PROFANITY and absolutely disgusting, unprofessional behavior, she hung up on me. I am disgusted with how this staff thinks that they can treat their customers. Negative stars for communication, negative stars for customer service, and negative service for the condition that I saw the dogs in. I also work at a kennel and shade in this desert heat is ESSENTIAL. If you value your pet, your respect, and someone who will be attentive to your pet (or any unlucky adoptable pets they have currently), STAY AWAY! Also the secretary refused to tell me her name. Figures. read more

The only reason I gave 3 stars to this thrift store is because I support their cause. However, this is truly one of the worst thrift stores in town. They don't seem to know that the secret to success of almost any business is turnover. Their items are so outrageously overpriced that they languish on the shelves for months. They seem to think that just because something is vintage means they are suddenly a swanky antique store on the main street of an arts district. $32 for a vintage Pyrex refrigerator dish? Really? You could buy the same thing on ebay, including shipping, for much less. Part of the problem is that they have so many sales that they commit retail sin #1--marking up prices just to mark them back down during a promo. So, even the "sale" prices are too high. I'd love to shop here more and spend lots more money, but I just can't seem to find anything to buy that's worth the price. My humble suggestion is to try a new venue--turnover (low prices and lots of new inventory). I hope the thrift store is successful--I do support the cause, my grumblings not withstanding. read more