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    Safe City Storage

    5.0 (1 review)
    Closed • 7:00 am - 9:00 pm

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    3 years ago

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    Kevin A.

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    All My Sons Moving & Storage

    All My Sons Moving & Storage

    (75 reviews)

    Very disappointed in this company. I was lied to. When you call, you have the sales team answer not…read morethe local office. The sales team will tell you everything you want to hear just to get the deposit. They prioritize the sale over the actual move itself. I was told I would get my things the same day (move out date). The sales team guaranteed that the drivers had 14 hours to get my things and make delivery to my new location which was 6 hours away. Sadly, they did not deliver my things the same day. They charged me a hotel fee for the crew since they had to stay overnight. They took their time to have everything delivered the next day. I am working on filing a complaint with their corporate office.

    I had a very disappointing experience. I booked a 3-person move for what was supposed to be a…read more2-hour job, and I was quoted under $400 total, including travel and labor. I confirmed this multiple times before booking--at least three times--and verified the price again the day I paid the deposit. I was also very clear about the scope of work: I would be providing all packing materials, I already had boxes and containers pre-packed, and I needed furniture moved downstairs and loaded onto the truck. Everything was discussed upfront. However, when the movers arrived, I was presented with a bill of over $700 and told the job would take 7 hours. They also added new restrictions that were never disclosed beforehand, such as only moving items already in containers. Because this was completely different from what was agreed to, I canceled the service. I had paid a $100 deposit, and they only refunded $28--keeping $72 despite not performing any work. Based on this experience, this felt like a bait-and-switch situation, and it put me in a very difficult position on moving day. I strongly recommend getting everything in writing and confirming all terms upfront before booking.

    Safe City Storage - selfstorage - Updated October 2026

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