I've been at this doctors office for many years. Everyone is always professional and always…read morecaring. The receptionist Alexandria and others are super professional and always send messages to the providers. Now that there's AI technology the doctors ask you for permission to use it. It's the patients choice, so there should not be any complaints. I would definitely recommend this doctor's office to anyone needing care.

I experienced a welcoming environment in Natomas Family Practice. PA Julia Kim is always kind. She…read morelistened carefully to my concerns. She made me feel truly cared, her gentle approach and clear communication put me at ease.

Our primary care doctor for years. Highly recommend her. Great professionalism, warmth, quick…read moreresponse, attentiveness. Extremely pleased with her care. Bill Trinkle----

EDIT: they told me to contact patient services.... I have, but they have done nothing. The number…read morethey shared is just a swtich board. Complete BS. They don't care at all. She is a fine person, but I am so disappointed in her failure to refer me to an adequate specialist. I have suffered with endocrine related issues for years that have wreaked havoc on my life in so many ways. Two years ago I begged for her to write me a referral to endocrinology, and I even had a letter from a separate medical doctor who was advocating on my behalf. She said that endocrinology couldn't help me and I was devestated. Well, now it's two years later and I have gotten a lot worse. I have new symptoms too, which drove me back to the doctor (a different PCP - not Dr Freeman) who actually ran some tests on me and found some issues related to my thyroid and sent me an urgent referral to endocrinology. I'm hoping I can get my issues sorted out soon, but I've already lost so much. I've continued to deteriorate, which has cost me -- financially, physically, and emotionally. It has damaged my reputation at work and my relationships with friends - I'm now seen as the flakey person who is unreliable because of my health. I've spent so much money on treatments that haven't worked, and have tried over the counter supplements, out-of-network doctors, ANYTHING to try to get relief, to no avail. I've also had to take so many days off work that it has maxed out my PTO, so I have to go without pay if I need to take anytime off for additional sickness or appointments. And I am still sick -- suffering different symptoms every day, and waking up in the middle of the night because of them. I've had a lot of dark thoughts and feel hopeless. I'm disappointed that Dr. Freeman couldn't refer me two years ago and I think my life would be different right now if she had done so. I hope that this experience will change her attitude going forward. Not every patient is lying about their symptoms or faking it.

My favorite MD. My family of 8 all go to her for care. I've been seeing her for 7 years and she's…read morehelped me through lots of thing. Strongly recommend this one.

It's hard to find a good doctor these days, but she is great! Spends lots of time with each…read morepatient, and asks lots of questions. I've been going to the Sutter Group on Del Paso Road since they opened, and they never make me wait, and everyone there is friendly and helpful. This is the first time I've had a doctor I truly feel good about in many years. My husband sees Dr. Burke at the same place and he likes her a lot, too.

She listens, makes a plan, follows up, is easy to talk with and it smart. She family med and an OB…read moreso one stop shop for the ladies. I had no trouble getting an in person appt, labs, follow ups or telehealth check ins.

If you're a new patient, you will not be seen for 4 or 5 or more months. You will not even be able…read moreto message your doctor to get care if you have ongoing health problems, need treatment, etc. This seems to be perfectly acceptable to Sutter and doctors like Baer.

Hands down my top Doctor I have ever dealt and got taken cared of. He is very down to earth and…read morevery approachable when you have a concern about you and your family's health!

He is a Class Room doctor and just follows general regulation and provides prescription for almost…read moreall the probable issues without analyzing the root cause of your issues. I myself am a Scientist and refuse to take medication when my doctor is unable to convince me . Most of the doctors these day use Scare Tactics and prescribe them with more and more drugs/prescription. I was informed that the doctor has taken me off from their patient list. He is a DO and not MD. I suggest all patients to consider and MD to DO who is better equipped with knowledge to answer your questions.

Dr. Burke has been my primary care provider for over 16 years. She's also the primary physician for…read moreboth my kids. She's the most compassionate and kind hearted person. She's the best doctor I could have ever ask for. She always enters the room with a smile on her face.

Dr. Burke has been my primary care physician for over five years. I could not be happier with my…read morechoice. She is responsive to my many questions; friendly; very well-informed and kind. Couldn't ask for a better doctor!

Came here for 9:20 AM appointment to see my doc, waited 10 min past my appointment then I had to…read moreask front desk what's the hold up, they went to find out and then tells me the doc is 25 minutes behind! The clinic opens at 8AM, so surely they would know by 9AM if doc is running behind or not ! Front desk should have known by now if the back and front office communicates with each other !! Then tell patient as they check in that doc is running behind so when I checked in 10 minutes before my appointment time, that I should expect some type of wait! They expect patients to be mindful of the provider's time yet they are not mindful of patient's time. Very poor service and communication.

TERRIBLE EXPERIENCE! DOESN'T EVEN DESERVE ONE STAR! Didn't catch their names, but the two black…read morefemale receptionists were EXTREMELY RUDE. I asked for help with MyPortal, but apparently closing down was more important than taking a few seconds to explain how to use the app. I was shown the door and leave highly dissatisfied. 0/10 (would recommend new receptionists)

One of the most caring doctors I've ever met. He has been my main doctors for years 6-7 years…read more Always give plenty of time to address any issues that may come up. Dr. Ortega to me is the prime example of what a doctor should be. Caring considerate and trying to solve any long term problems the right way, instead of putting a bandaid on any issue. The office experience is great and easy, check in down stairs take the elevator or stairs to the second floor and you won't wait more than a few minutes to see him after check in. The quality of care and attention I've received in the last few years couldn't have been better.

From the owner: As part of Sutter Health, a not-for-profit organization, Dr. Raymundo J. Ortega provides…read morepersonalized, patient-centered care with a focus on your long-term health and well-being in Sacramento. As a specialist in Family Medicine, Dr. Ortega takes time to listen, explain options and guide you to trusted care resources as needed. With access to advanced services across Sutter, Dr. Ortega is committed to helping you stay healthy and feel supported.

I saw Dr. Roberts at Dignity Express Care because my primary is on a LOA. She is the first doctor…read moreto actually address my life long blood test symptoms. She referred me to a specialist and explained things in simple terms. A breath of fresh air.

She's been my doctor since she started with Mercy. She definitely cares about her patients health…read moreand make sure any issues are addressed and extra testing is done because in her words " I want to make sure nothing is missed"

They are great. Very good doctors and staff. Shout out to Dr. John Paul Kelada and his…read morestaff-especially Sonia and Traci.

Ive worked for Sutter for 4 years now and is the best place to work and recieve care. Ive always…read morehad a wonderful experience with Sutter and will never go any place else!