Rude and unprofessional. The night before my 9 am appointment, at 5:30 pm I received a text…read morestating that they canceled my appointment. No call, no explanation, nothing. I was left stranded with no way to get my hair done the day before a big event. When I called just to ask what happened the receptionist said "we canceled your appointment because you did not show up." I said ummm no I can show you the text message. She's like "you were the keratin tips right?" NO. I give her my info, she puts me on hold and then comes back, "they said you called yesterday to cancel" at this point I just said "it's okay I'm no longer interested." Because I am not. If this is how they treat me before I've walked through the door and they've gotten my money I can't imagine becoming any sort of regular here. Attached the texts before they make up some other way for how I'm responsible for them flaking on me.

Truly I had the most amazing experience at LUSSO Salon! From The best Walk-In welcome to the most…read moreexcellent and attentive Consultation to being able to Get My Silk Press , Hair TRIM, Steam treatment, deep conditioning for my Blonde highlighted 3C 4A curly hair type and a full Haircare experience done all in the same day! With the best prices ever!! Shauntice was my stylist (She is Wow) and Asheema (Most Amazing spirit and professionalism) were both the sweetest and we had a blast!! I had the best wine while getting my hair done and was able to get through My Clients New Book overview while having such good conversations! This place is truly amazing and These 2 stylist make you feel like you are at home! My hair feels so soft, shiny and still 5 days later It's still bouncy and So gorgeous!! Thank you Queens for making sure my hair was well taken care of and My time with you was filled with so much Love, Light and Fun! Oh let's not forget the Amazing Music that had me Shazamming every second!! Blessings and Joy with smiles and Favor in Faith I will absolutely see you in 2 weeks!

Another 50minutes of waiting and still did not have the product ready…read more Terrible service.

Worst PHARMACY IN THE BRONX! They completely neglect the drive through and get everything wrong…read moreALWAYS!

I went to Vanity to get a Brazilian wax...I soooooo enjoyed the service...I was greeted by the…read moreowner Fanta...She recognized I was a new customer and was very welcoming... As I waited for my service, I was offered a few options for a beverage which were water and I honestly I forgot the others since I heard champagne (lol). A beautiful glass with some bubbly placed a extra smile on my face.. Fanta and I spoke on traveling and other topics while I was having self care moment. The conversation made it less painful and comfortable. The atmosphere is soooo relaxing...The music, the nice smelling candle and of course the bubbly made my first experience at Vanity worth it.. Try em

I love this place. Today I went with my friend Carol for facials. Carol had never had one before…read moreand was wowed by how relaxing it is and how great her skin felt afterward. I also felt relaxed and glowy. All of their staff members are fantastic. The vibe is great, fun and relaxing at once. Each spa room is relaxing and unique. The aromatherapy massage is great too.

This is the second time I went to this location and they messed my eyebrows up. Then have the nerve…read moreto say it will grow back. The problem with them is that they are not consistent with their work. Two times terrible job so I will not be returning and I should have learned the first time smh.

Went for $8 threading and $10 brow tint. It was fast and good enough. Not perfectly even and…read morethinner than what I wanted but hey it's the Bronx and I was happy enough. The one thing is that the brow tint is darker on the brow that she started with - meaning that brow had dye on it for 2 min or so longer but they were wiped off at the same time so one ended up being darker because they were sitting for longer. I might skip the tint next time because it didn't last as long as I wanted. But would definitely go back for threading. She was nice and fast.

My mom booked an hour's couple massage as a Valentine's Day gift for my boyfriend and I. We've both…read morebeen here in the past separately and absolutely loved it; this time, however, wasn't nearly as pleasurable or satisfying. While the ladies were very kind, the service felt extremely rushed, and my massage barely included my whole body, which is what was paid for. She focused on my back, neck and head. My arms, legs and feet were neglected, and ghost over. Some people have a heavy hand and I'm sure I've had quite a few knots, but my last massage (a few years ago) blew me away in comparison to today. Update: I woke up from a nap and I am in excruciating pain all over my upper back, neck and my head, and called only to be asked why I didn't make a complaint in the spa, when I was willing to let it pass. I want a full refund for the services done extremely poorly and will wait to hear back from the manager tomorrow, because I don't think a gift card is enough severance. Second update: It's laughable, honestly. First, they offer the money back, then say to dispute. No issue. They also act like they aren't the owner to avoid accountability. I will be disputing with the bank. I'd wished I'd seen the reviews sooner, especially the one regarding sexual assault.

Surprised this morning for Mother's Day. Location is convenient, street parking and a CVS lot…read moreavailable nearby. (Its a private free lot so park at CVS at your own risk) The place is small, but like its name indicates, cozy. The massage was amazing. It was my 1st ever. Apparently I'm very tight! Lol Make an appointment to ensure you and your group can be accommodated. They offer facials and other services as well. We plan to return very soon

I've been coming here for about a year now. My main reason was that the regular wax that's used at…read morethese small beauty salons were not good for my skin. I'm not allergic to anything but for the most part I would breakout. I figured I would give the Hutchinson location a try since it's very close by and I'm so glad I did. They are very professional, clean and friendly. My go to ladies are Dominique and Crystal. They always make me feel so welcomed and the whole experience with them is always so relaxing. I usually get my eyebrows, upper lip and Brazilian wax with them and they always do a phenomenal job. If it's your first time, the girls will give you a step by step of what they are doing so you can feel comfortable and there's no surprises. I highly recommend this place. It's a bit more than you would with these small beauty salons but it's worth it.

I stopped in for a wax and was taken right away. The space was clean, the staff was friendly, and…read morethe technician made the entire process smooth and comfortable.

I initially came here for a dermatology appointment last Spring. The doctor was highly recommended…read moreby a colleague of mine, and I was very excited to find a doctor of color, to help me with my skin care. She has two offices, one in Parkchester, and the other on the upper east side of Manhattan. I live in the Bronx, so naturally I picked the Parkchester location, but in hindsight, this may have been my first mistake. My first consult was great. The doctor prescribed tretinoin, for which I was hoping. She reassured me that my simple beauty routine was fine. I inquired about DPN removal and she explained the procedure. I immediately made an appointment. The office is quite disorganized, as far as, informing the patient of next steps. No one told me prior to my appointment, that I would require a topical anesthetic. They set my appointment (well, canceleled and rescheduled it without informing me) and I came in, ready to have my DPN removed. When I was brought to the exam room, I was asked if I had lidocaine. I said no, and the person informed me, at that time, that I was supposed to have the cream to apply an hour prior to the procedure, and that someone should have told me about it. I explained to her that no one told me of this, and was left in the room. I could hear through the door when she explained to the doctor, that no one told me about the lidocaine, and instead of an apology or an explanation about how this could have happened, I was made to feel like the procedure could not be performed because I likely would not be able to endure the pain associated with the removal. Just a note that she removed the largest one off my eyelid, and while I was nervous because, I mean, scissors to face, I was able to handle the pinch without issue. This was my second mistake - I should have spoken up and said that I heard them talking through the door, and then inquired about the lidocaine, and as to why I was not told ahead of time in preparation for the visit. I gave them the benefit of the doubt because I also work in healthcare, and mistakes are made, and sometimes it's best to just make an excuse so as not to escalate a situation. When I asked about rescheduling, I was told that I would have to wait until after the summer. I was very disappointed. Fast forward to this past December, when I rescheduled my DPN removal. This time I made sure they told me what to do with the lidocaine, and that I applied it before my appointment. I arrived at the office by 930A, for my 10A appointment. I waited until 1015, and asked how much longer. At that time, I was told there were 3 patients ahead of me. I'm unsure, how they were behind that early in the morning. They likely book patients every 15 minutes, so that means they knew when I arrived, that they were behind, and that there would be a wait. Why did they not inform me? The entire time I was in the waiting room, the women at the front desk were talking about a rice dish they wanted to get for lunch, that they later discovered is actually called, "chofan". This is what they were doing in an unprofessional earshot range, instead of managing their patient schedule. It was kind of infuriating that they basically just shrugged their shoulders, and I'm standing there with a face that is numb from lidocaine. There was no way I could wait any longer. I explained that I have my own patients scheduled in my own office, for which I provide direct care. I specifically set up my office schedule to accommodate this appointment based upon the information I received when booking the appointment, weeks in advance. I left the office, face numb, went to work, and continued my day with my work schedule. I was extremely upset and uncomfortable with the numbness I was experiencing, for literally no reason. I received neither a call of apology, nor an offer to reschedule. I pay out of pocket for my visits and any elective procedures I receive. I would hate to think that, had I scheduled at the Manhattan office, my time would have been better respected. The entire experience makes me wary of how offices handle their patients and exhibited patient care; if I see anything resembling this foolishness, I, for sure, won't be paying for the subpar care.

I see my dermatologist here, service great, since I never had an issue making appointments. The…read morestaff is polite and the doctors shows true concern for as a patient.

I have been a regular at perfect image for some time now and have Also referred friends who have…read morebeen very pleased with the services I am very picky about my eyebrow being that they are so thin and will only do them here the girls are very friendly and treat u like more then just a customer they are. Clean professional and my experiences with them everytime I go is great I would recommend this place to anyone looking to get a facial permanent make up lashes or even just a good old eyebrow waxing by far the best place in the whole Bronx

I wish I would've got the extraction service they post on IG when I went. I was told "I'm alone and…read moreI wasn't expecting so many walk in clients" but meanwhile they called me to schedule an appointment & I didn't get extractions done . I was told to go to my dermatologist because that's not acne. Meanwhile at Schweiger Dermatology I was told it was pustular acne which the dermatologist extracted themselves. I'm reluctant to return. They have ZERO integrity, accountability & lack of professionalism. If you post a comment on IG that they don't like they'll delete your comment & block you. To me that speaks LOUDLY.