I recently had a new HVAC system installed at my home in Mission Viejo by 1st Choice Heating & Air…read moreConditioning, and I had a great experience from start to finish. When my old system broke, James and his team came out right away, walked me through the different options, and took the time to make sure I was choosing the right system for my home and my family. A few days later, they came back and completed the entire installation. The new system works great and is a huge improvement over what we had before. James and his team are honest, hardworking, and genuinely care about doing the job right. It is easy to see why they have so many positive reviews. I would highly recommend 1st Choice to anyone looking for a new HVAC system or needing repairs on an existing one.

I received a competitively priced estimate from 1st Choice for a 5-ton Lennox heat-pump system…read more However, I decided not to proceed because the company refused to revise its initial estimate to include several important details and stated that the estimate would serve as the final contract. The proposal specified a variable-capacity heat pump even though we had discussed a two-stage system, but it did not clearly confirm how the equipment would operate with my existing zone control board. It also did not include the AHRI Reference Number needed to verify the exact system's certified efficiency, nor the requested surge protection. For a major HVAC installation, important equipment specifications and agreed-upon work should be clearly included in the written contract. Although the price was competitive, their unwillingness to revise the initial estimate left too much uncertainty for me to proceed.

Had an issue with our AC unit not cooling during a heat wave with temps over 100 degrees. Called…read moreMission Viejo Heating & Air and mentioned that this is an emergency situation. They scheduled a technician to come the same day. Martin arrived, quickly diagnosed the problem and fixed it on the spot. He is professional and very knowledgeable. Answered my questions and explained everything very well. The service fee was also very competitive. Thank you for a great customer experience! I highly recommended Mission Viejo Heating & Air. Will do business again!

We had our dual unit HVAC system, over 30 years old, replaced. The price quoted was good, and we…read morewere charged exactly what we were quoted. The work was completed in a single day, as promised. The equipment has worked flawlessly since installation (OK, just less than 2 months ago now). Communication with the company is excellent, I have had responses within 10 minutes typically. I would recommend them completely.

Capistrano Air is the best. I have bought many units from them over the years for a commercial…read moreproperty. Additionally, I chose Capistrano Air when replacing the unit at my home. They are professional. Pricing is always spot on and competitive and when they commit to times with installation, you can be assured they will be there.

We had Luis help us fix our air conditioner and he was able to fix it very quickly. Very pleased…read morewith how quick they could send out a repairman. Grateful for someone we could trust.

Just Right Services installed our HVAC unit about 4 years ago and they did an amazing job. The…read moreprice was very reasonable, the equipment we got was high quality, and the service was exceptional. We have not had any problems with our AC or heater, and the installation went very smoothly. I've recommended them to multiple people including my own mother. Today, Mitch came and inspected my Mother's HVAC unit, and was extremely knowledgeable and kind. He answered all of our questions, and gave very good suggestions for how to handle problems with her HVAC unit that was installed by another company. We learned today that they also do plumbing, so we have several more jobs for them! Highly recommended!

I needed to address my AC not working suddenly right before summer. I landed in just right services…read morebecause they had the quickest turn around. Everything was resolved quickly and instead of charging me a good amount for a one time service, they offered a twice a year tune up plan for less, and would include this visit as covered. Took them up on it and have already gotten in my summer tune up with a winter tune up coming soon. For my summer tune up, Brandon was super friendly, fast and efficient. Above and beyond my expectations and the service was a lot easier than I thought it would be. Great experience overall! Glad I've contracted their services and am a member of their HVAC maintenance program.

They will not send me the warranty information to send to the company . I've been asking for a…read moremonth

Had a really great experience with Isaac and the team today. Lorena was a pleasure to work with in…read morescheduling this morning, and I was so grateful that I could get scheduled for a same-day service during this crazy heatwave. When Isaac arrived, he took the time to troubleshoot my issues with me, and we quickly got to the root of the problem with my unit. He also walked me through all of the options I have for my unit, and provided me with a hassle-free experience. I really like their family membership program and signed up for that, so I plan to continue doing business with them because this was a great experience. I definitely recommend giving them a shot for any of your HVAC needs!

Got a check up on my newly installed air conditioner/ heater. A tiny calibration issue, patch a…read morelittle hole, and changed the filter (that one is 100% my fault) The tech Kevin was awesome! Fixed my thermostat, checked the air temp and even gave me a temporarily filter until my new one arrives on Saturday. I give this company 15/ 10 Every step of the way has been open, honest and truthful.

Couldn't recommend J Martin Indoor Air Quality highly enough…read more Our air conditioning decided to give us trouble on the hottest day of the year. We reached out to J Martin and they were incredibly responsive, came out the same day, quickly diagnosed the issue and had our AC repaired and running properly again. When it's this hot, getting someone out quickly is one thing -- getting the problem diagnosed and fixed the same day is another. The entire experience was professional, efficient and straightforward from start to finish. Really appreciate the urgency and quality of service. We'll absolutely be using J Martin again for any future HVAC needs and wouldn't hesitate to recommend them to anyone in the area.

Jake was awesome. Came at the exact time arranged, diagnosed what was wrong with my AC and got me…read moreup and running again. Thanks bro!

Great service, Jake helped us out and diagnosed and fixed the problem in under half an hour. He…read morealso explained the problem thoroughly and helped me understand the AC industry a little more and what my problem was about. Thank you!

Absolutely the best service around. From appointment to service. Top notch. Thank you again.read more

I highly recommend One Season Heating and Air Conditioning, and especially want to recognize our…read moretechnician, Zachary. Our experience with him was a great example of what honest, transparent customer service should look like. I contacted One Season for a second opinion after another HVAC company diagnosed an issue and quoted me for both parts and labor. Zachary diagnosed the same issue and identified the same repair, but there was one very important difference: before simply giving me a price, he explained that the parts should still be covered under the manufacturer's warranty and that he wanted to confirm the coverage before quoting me for something I may not need to pay for. Sure enough, Zachary was right. The parts were under warranty, which meant I was only responsible for the labor. That level of honesty immediately earned my trust. Zachary could have easily quoted the entire repair and I would have had no reason to question it. Instead, he took the time to look out for us as the customer, research the warranty, explain everything clearly, and make sure we understood exactly what we were paying for. Beyond the transparency, Zachary did a great job with the repair. He was professional, knowledgeable, communicative, and straightforward throughout the entire process. It's refreshing to work with a technician and company that put the customer first and do the right thing, especially when the customer may not know enough to ask the right questions. Zachary and One Season saved me from unnecessarily paying for parts that were already covered and delivered excellent service from start to finish. We will absolutely use One Season Heating and Air Conditioning again. Highly recommended.

Sergei is the best. He told me exactly what was wrong with my 21 year old air conditioner, and…read morerecommended several options for replacement. I chose the single cycle because it was the most affordable. Installation of the new AC and heater was great. The workmen cleaned up, and Sergei was there to make sure everything went ok. Would recommend them.

Our excellent customer service began when discussing our project with Sergei, who was not pushy on…read moresales or services, just gave us honest thoughts about our particular system needs for our very old, inefficient and broken HVAC. We ended up with an all new heat pump system that is quiet and really efficient (17.5 SEER2). We already anticipated need for a new system since every tech that came in last 5 years said it was on its last leg, before it finally died during an extreme heat warning. The installation crew arrived on time, were very respectful of our garage items (helped move bikes to backyard and even used cloths to cover from the sun!), never complained about the working conditions (hot garage and tight garden area for fan unit), and were informative about the process. They also left our property very clean and tidy upon job completion after a single (and very hot) day of installation. As a bonus, I was not expecting the excellent craftsmanship of the lovely stainless platform cover over the new plywood they cut-to-fit for the removal of the old/damaged platform/box deck, and they used duct-board and sealant to finally make the interior of the intake under the unit sealed from all the walls and dust generation that has been blown throughout the home since the 1970s. Could not be happier with the end product as well as the process from inspection/quote to system startup. I would recommend Air Blue HVAC to my mom, friends/family, and to you! Give them an opportunity to earn your business as they offered us the best price on the best system. Thank you, Air Blue HVAC team!

My entire HVAC system needed to be replaced. They took care of everything. My unit is on the roof…read moreof my condo so a crane was needed. They handled that with ease. The whole process was done in one day. I couldn't find a better price. Money well spent. Highly recommended A++++++

Extremely disappointed with NexGen's protection plan…read more I paid for this membership for over two years because it included things I actually used -- my annual tankless water heater flush, A/C check, and replacement A/C filters. Now, apparently, those benefits have changed. Filters are no longer included and the water heater flush costs extra. What really makes me angry is that I do not recall NexGen ever notifying me that the benefits I was paying for had changed. They even called ME to schedule my annual water heater flush through my membership, only for me to find out afterward that I would now have to pay extra for it. So what exactly am I paying for? To make matters worse, nearly every service visit seemed to come with a new list of recommended repairs or upgrades costing anywhere from hundreds to thousands of dollars. At a certain point, it becomes very difficult not to feel like the membership is more useful as an opportunity to sell you additional work than as an actual maintenance plan. If NexGen had simply been upfront and notified customers that the plan was changing, I could have decided whether it was still worth paying for. Instead, I continued paying for a membership based on benefits I had received for years, only to discover they were no longer included. Based on my experience, I would absolutely not recommend this protection plan. Save your money and get everything they claim is included in writing before signing up.