Highly recommend them very professional all my truck and car repairs are only going there read more

Saddleback Automotive - Auto Repair Near Me - Mission Viejo, California

We received one of the promo's in the mail and decided to give this place a go. I got my oil changed in early February and now, mid April, my car is throwing low oil signals. We checked my oil and it's already at the mid level, less than 1000 miles later. Having to add oil to my car 2 months later is disappointing to say the least. read more

Friendly and knowledgeable, well priced. Confident any recommendations are legitimate and services completed quickly and well.. Those things not always true at other garages we have used.. read more

This is a great honest mechanic that you can trust! We thought we needed a new transmission, it was just a sensor! Thank you Mike and staff!

Saddleback Automotive has been taking care of my whole families cars for over 30+years. Mike has always been a great resource for reliable and honest work. I will continue to take all my cars to Saddleback Automotive. read more

Honest fair priced mechanic ! Highly recommend. Replaced exactly what was needed no upsell car runs great. Work was done quickly. Wife is happy I'm happy. I will be back for sure. read more

Fair and honest prices. My oil change went well . Also had brake lights replaced. They did a very good job

There four people you need in life: a good wife, a good doctor, a good lawyer and a good mechanic. Mike is a good and honest mechanic. We have trusted him over the years with our elderly Ridgeline, my Subaru BRZ, our son's Civic, and now a BMW I3. He checks all the major components every time we bring a car in for even an oil change. His prices are extremely competitive. Saddleback Automotive is an American small business at its finest. read more

Mike the owner was a little rough when it seemed not busy I was the only one there. He quoted me a figure & it seemed like a lot. I found out later another honest & fast shop would have done for 75% less with a warranty and better with a smile and is open on Saturday if needed. So I wanted to give him another try because I am for 2nd chances. my BFF take their car into Mike, he it needed some fixed, my BFF took it to another place for pricing & they said the work did not need to be done & the car was safe for another year. Thank you letting us speak the truth & what happen. Be kind to everyone. And honest as you can you never know. read more

Mike is always responsive and super helpful whenever I have a problem with my car. Having a 2010 Smart Car can be challenging, but thanks to the shops expertise, I never have anything to worry about. When taking your car in, make sure to get there early! The shop operates on a first come first serve basis. The earlier you are, the earlier you will get your baby back. Generally, Mike will call you back within the day (depending on the size of the repair) and will let you know what the plan of action is. Prices are fair! I'm sure there are other places where you can get things done for a but cheaper, but the quality of service is to the moon here. Our family has been using this location for over a decade and wouldn't recommend anyone else. He even gave me a recommendation for another shop today since they don't do Audio repairs! Thank you Mike and team! Keep rocking it! read more

Wow. A friend who has been coming here for 20 years recommended I come to see the owner, Mike when I had trouble with my car. She assured me pricing was fair and they are extremely honest. Took my car in and had an amazing experience! We will be back! Highly recommend! read more

This is the place to bring your car. Mike and his team have always cared for our four cars. We appreciate the knowledge and great workmanship. It's always nice to know you can trust your mechanic with your vehicles. His prices are fair and their work is high quality. Saddleback Automotive is a place you can trust. read more

Mike did excellent!! work on my Lexus 350. That's not the first time we are so happy with his work he helped my husband with his old vehicle. The most important for us to express we are truly appreciate his honesty and professional integrity. He's giving a reasonable pricing that he combined with the excellent work. As we all know in every industry right now, it is very hard to find anyone that we can trust. I do believe in my heart that the Mike is the person of trust at least for me and my family. Thank You Mike!! read more

They handled my car quickly and the head mechanic was a cool guy. I'd definitely recommend this place.

I had a coupon but he called me that you need a cabin filter for $60. I was shocked because I used to replace the cabin filter for &20 for years. After I told him about the price, he got angry and started to shout. He is very moody and waits for an opportunity to trick you. read more

Kind and friendly people, and great service. Environment was clean, they got the job done fast.

Awesome experience called Mike regarding work needed on my 1923 Ford T-Bucket Roadster he said bring it on in no problem so I did. Nice clean shop very friendly and helpful Mike even called a couple of hours later to follow in on a tire question . Glad I found this shop hard to find good honest knowledgable mechanics . Thanks Mike and the crew read more

Saddleback Automotive - Auto Repair Near Me - Mission Viejo, California

Saddleback Automotive is honest and reliable! All too often I have ended up at an auto repair shop wondering why I am being charged crazy prices for mediocre work, not the case here. My husband and I take both of our vehicles and Mike and his team always do a great job of checking everything over and only completing the work that is necessary. As long as I live in the area, I will be a client. Thank you for your amazing work! read more

Any auto service place that has a disco ball hanging from the service bays deserves your business! This is a massive shop; around 16 bays. On a Saturday, it was humming with activity. They fit me in for an oil change, and did a thorough checkup of my car. I know a bit about cars, and the advice the front desk guy was giving their customers was legit. They have complimentary drinks and ice cream for customers. Very much customer focused! read more

Dropped vehicle off in the morning for AC work and had it back in time to leave for work that same day. Prices are great and owner + employees all very knowledgeable read more

They have a habit of repeatedly going above and beyond good service. Mike's the only mechanic I've had that treats my vehicles as I do with relentless detail and care . They are a class act doing it honestly, professionally, on time with no surprises... Thank you yet again Saddleback Auto II! read more

Moved to our home in 2007... fortunate to find Mike's shop... Over the years and when I was young I worked on my cars, at least for the DIY maintenance. But when it came to drive train issues, I always had a 'family mechanic' to which we trusted our vehicles. Mike and his group at Saddleback Automotive are my 'trusted auto mechanics.' And like in any well run and trustworthy business, the credit for that trust and confidence starts at the top... and that gets back to Mike, and his crew. Starting with my own vehicles and then our children's cars, from my first visit, I've referred friends and family and will continue to do so. Mike's primary concern is to make sure you drive off with a 'safe vehicle.' And the 'cherry on top' is knowing that your costs were extremely fair. There are few shops that have garnered so much confidence and trust here in So. OC..... and Mike's shop is one of them. read more

Excellent customer service and very honest. Highly recommend. I took our 1972 Corvette there because it wouldn't start. They called us back promptly and let us know what repairs were needed. They had excellent communication and didn't try to over sell any unneeded services. Their pricing was excellent and it was refreshing to find a automotive repair shop that is honest and gives great customer service. read more

This repair shop is great. We've been going to them for almost year. Mike is the best. We brought our car in for one issue and found something else wrong with it. Mike looked at it and fixed that particular problem for free! The prices are honest and the service was amazing. So glad we found them! read more

My daughter had a headlight come out. Rather than taking it in to be serviced, we decided to just buy a bulb and put it in ourselves from an auto parts store. My husband was able to get it out easily, but was out of town when I purchased the new bulb. There was no way I was going to attempt it so being that I was right next to Saddleback Automotive, I decided to ask for some help. Mike was so nice and gladly offered to put the bulb in. This small project actually ended up taking much longer than expected due to some complications. When finished, they just told my daughter to have a good day and didn't take any money from her. From what we experienced, this is an honest auto shop and we will definitely be taking our cars in for service there in the future. read more

I don't live in area. Had my catalytic converter stolen. My sister uses Saddleback Automotive for her cars. Towed my car over and had the best service ever. Mike found what I needed and fixed my car in one day!! Very friendly people. I only wish I lived closer so I could bring my car there for everything. I highly recommend it! read more

Trustworthy and great pricing. I went to 2 shops before here and they were trying to charge me over $200 to check for an ac leak. Mike was able to help me the same day for under $100 and was able to find that there were no leaks. I'm happy I came here instead of going to one of the last shops. read more

Worst customer experience. From the guy servicing the vehicles, to Mark working the front office/cashier, the attitude and verbal remarks I received from both of these individuals was downright condescending and rude. Mind you, very seldom to I write reviews, but this experience certainly merited me taking time from my busy schedule to do so. On the bright side, Jiffy Lube, located in the same commercial shopping center, serviced my vehicle in less than 20-minutes. And get this - they welcomed and appreciated my business. Oh, and if that weren't enough, they vacuumed the interior of my vehicle and cleaned the windows as part of the service. Talk about exceeding expectations. read more

Talked to the owner Mike before bringing in my 55 Chevy custom show car. I usually wrench on my cars but I could not stop the rear end leak. Jack they're " Hotrod" guy got right on it and in a couple of hours Found the leak and fixed it. Great work and very reasonably priced. I think I've found my go to guys when I can't fix it myself Thanks Mike and the crew read more

Got a coupon for an oil change to come here and the service was fantastic, easy and fast! I'm a mom of two crazy boys, and he got me right in. He went above and beyond as far as checking everything out. Even refilled my windshield wiper fluid and topped off the rest of the fluids. thanks Mike! I'm glad I found a reliable honest mechanic. Praying more business over your company. read more

A Big THANKS to Mike over at Saddleback Automotive for taking care of my car. No appointment needed .... walk in and your car gets serviced. The estimated wait time was spot on and since the shop is close to stores-of-all-kinds, it was an easy wait. No guff, no nonsense and no lies. How refreshing to deal with an honest business! (At 20,000 miles (the car was 2 years old), another service shop told me they wouldn't rotate my tires because they needed replacing.) Now, at 30,000 miles, Mike told me the tires were great. I was looking for a local service shop and this is the one. Thanks for great service!!! read more

Mike and his crew are great. Work fast. Fair prices. Rey friendly and great customer service. Thanks

When Mike was closed one Saturday, I took my car to Firestone for an oil change. They told me I needed over $1,000 in work - just the way to ruin a Saturday after you think you're being all productive by getting an oil change. I took the car to Mike the next weekend, and he told me most of it wasn't necessary. Just when I thought Mike couldn't earn more of my trust, he did. A tip: they're open the first and third Saturdays of the month. Plan around it, because it's not worth going somewhere else! read more

No one wearing masks, including the guy at the front working the desk. Too bad since I used to always bring my car here for service.

Don't let the older classic cars in the photos fool you. Mike and his crew have taken impeccable care of four of our Lexus's over the last nine years. Wouldn't dare trust our babies with any other mechanics in the OC. Btw, I've yet to feel overcharged for ANYTHING, be it a simple oil change on up to a major project in changing the timing belt. They're more than fair. Bottom line, they've earned our trust 100%. read more

My family has been coming to Saddleback Auto for at least 10 years. Mike is the only mechanic that I trust. We trust Mike so much that we never buy a family car without calling Mike to ask his opinion and/or take it to him for a once over prior to buying. What I like about Saddleback Auto is if they can't do it, they tell you. They are honest and up front. If there has ever been a time where the original cost is more than expected, I ALWAYS get a call for approval prior to the work being completed. I HIGHLY recommend Saddleback Auto. read more

We're fairly new customers and have been very happy with the service. Today I took my car in for a problem that Mike promptly fixed. However, we had some disagreement about the issue that Mike handled very respectfully and professionally that won me over as a customer. He didn't charge me for the fix just because I wasn't convinced. Clearly for him too it wasn't about the money. I went back to him a few minutes later and insisted he take the money because I had seen him work hard to fix the issue and it didn't seem fair to not pay him. And of course, he had convinced me that I had judged him unfairly. Will certainly be going back to him. read more

We have taken our 2001 Jeep Grand Cherokee and 2011 Prius to Mike for the past few years. He has provided faster, more expert and friendlier service than Jeep or Toyota service at a small fraction of their billing. He honestly estimates his shop's availability. If tomorrow is better than today, he will tell you on the phone to save tying up your car all day at the end of a long line of cars already in the shop. He lays out options and priorities for repairs objectively and honestly. They end up costing what he estimates in advance. The work is done when promised. He takes extra care to make sure I get in an out of his shop and my hand control vehicles safely on my crutches. It's his shop, he is part of the workforce fixing the cars, and he is the man interacting with the customers. And he is a good guy. It is a stark and obvious contrast between a shop like this and other shops and car dealers where the mechanics are under the gun to produce revenue no matter what for owners who are not present, not part of the workforce and indifferent to whether today's profit comes from loyal satisfied customers or just another bunch of frustrated car owners who haven't met Mike yet. read more

We moved to Mission Viejo from Irvine about 5 years ago and were spoiled by Nick's Automotive there in Irvine. But when about the 5th or 6th person in our new community told us they were dedicated customers of Mike and the gang at Saddleback Automotive we thought we'd better at least give them a try. Well, we couldn't be more pleased. I'm an old ASE Certified Auto Technician who's been fortunate enough that I don't have to do my own repairs anymore, and I know my cars, and especially when somebody is trying to slip one by me. Mike and his staff have never once disappointed me as they have been honest and above board in everything they do. If your vehicle doesn't need it, they won't recommend it and/or try to sell it to you. This shop is the ultimate place for a person who knows nothing about cars to take their vehicles to get the best and most honest care they'll find. Our vehicles have never once come back to us with even so much as a spot of dirt or dust on them that wasn't there when it went into the shop. The last time in was for my 2005 Ford Ranger's major 100K service, and when I got it back it was like I had bought a new truck!! I was amazed at the difference in how it drove! I can't more highly recommend Mike and his staff at Saddleback Automotive. Don & Arlene read more

Love this place! Mike is the best! He's so honest and i feel very comfortable going to him because I feel he's so honest about my car. I used to live in OC and have moved to LA but still bring my cars to him, because I haven't found anyone I trust the way I trust Mike! read more