The customer service is horrendous. We called in after we were involved in an accident where the…read moreofficers told us not to collect any information from the other driver because they would post it all. We called in to see if the report was ready because there website has been down for maintenance for several days and we need to get things rolling because our car is undrivable. When I called, the lady on the other end answered, I asked my question, and then I suddenly heard nothing but an automated voice. I waited for several minutes with nothing but the automated voice. She either hung up on me, or put me on hold without telling me. I hung up and called back, and she answered immediately with nothing but attitude. She clearly had no reason to put me on hold because she answered immediately, and she was incredibly rude and unhelpful. I asked a simple question, and she gave nothing but attitude. People like that should not be employed in any place that involves public assistance. Someone smashed into our car. We obviously want to get it fixed, and we obviously arent having a great time. The people who are meant to assist us being rude and unhelpful only makes things worse.​

Officer Blankenship was a great help to me today!! My car broke down on a freeway on-ramp and he…read morehad my car towed to a safer location while I waited for AAA. He was so kind and efficient, thank you so much!

Just witnessed between 7:00 and 9:00 citrus heights Police officers all over someone who was trying…read moreto run from them. All of their instructions were clear, no threats were made, no discriminating comments were made. These men and women did their job and kept everyone safe around them. Thank you Citrus heights PD!!! It was also really neat to see how they all worked as a team, and to see real life police officers in action. Great job guys!

I'm going to give them a second chance despite them being rude when I reported Elder Abuse on my…read moreAunt. I had pictures of her living conditions as well as financial abuse. Just moved here and I wish I was 100 feet into Roseville. Praying I never need them but I'm skeptical. Prove me wrong CHPD!

Mike, the person with whom I spoke!department went above and beyond to help me with my…read morenon-emergency call. I would have given him some money in exchange for his assistance, but I presume that as a government agency and could therefore accept the money as it could be seen as a bribe!

Whoever works at the Sheriff's department handling civil matters working between 7am-9am are the…read moremost unprofessional staff members I have ever encountered. They ignore the fact that one of their jobs is to provide good customer service. Is also obvious none of the staff members are on the same page. Every time I go in there, is always something different. One clerk tells me one thing and another tells me something else on the same matter. This tells me the staff members are not even getting along with each other. I don't know who's worse; the Sacramento Sheriff or Los Angeles county sheriff. Both offices is chaos when it comes to civil matters.

Got my CCW, my interview went well and the sheriff answered all my questions and gave me tips and…read moreadvice as well to some of my questions. I did not have to wait long for my interview, any followup instructions were always clear. I did not have a problem with obtaining my license.

Sacramento County sheriff non emergency calls have a 50% chance of being hanged up on. Really…read moreincompetent. Deputies get off on lecturing and interrupting callers, putting callers on hold for emergencies which makes no sense if the line is as it says to "only for non emergency calls". Suggest you fire everyone and start over. Losers.

Zero stars for "community service". VIN inspection email for appointment says 10 to 15 min window…read moreto check in for appointment, which I did. When I arrived, desk clerk says grace period is 5 minutes!! They have window signage and conflicting email information about waiting at curb vs going into office. I was asked to reschedule appointment after I already took time away/off of work. Parking lot was empty and no one came to the curb and no one waiting inside at the windowed reception desk. This public resource is not community oriented or aware of what is baseline accountability for customer service

I would like to share my experience with this CHP Office. On the Watt off-ramp this Ram pick-up…read morerear ended me. It creased my bumper and scratched my bumper. There was an officer Alfonso evaluated the minor accident. Officer Alfonso, first spoke to the driver that hit me, then he spoke to me. Officer Alfanso asked me what happen! Then I told him. The officer in question demeanor changed towards me. In the middle of our conversation, the CHP officer walked away. I called International Affairs, then that Department referred me to an officer Sargent Tweet, I explained to Sargent Tweet my issue. Sargent Tweet spoke to Officer Alfanso. Discrimination towards me. During the accident I asked the other party for active insurance card. He could not provide an active insurance card. When I spoke to Sargent Tweet about not having an active insurance card, if they are cited on the spot? Sargent Tweet said that it would be up to the present CHP officer. I then called the DMV and asked if it is against the law not having an active insurance card? DMV said under California law, it is against the law. How corrupt can the Rancho Cordova, CHP be? Be aware of this office. Don't let them push you around. If perhaps you have an issue contact Internal Affairs, CHP. Also put your phone on record when speaking to them. What an awful experience.

Great folks at this location! The business I conducted was…read morehandled quickly and professionally. I'll be back to see them again soon.

Awesome and professional staff. Officer Yang took care of…read moreme in a very timely manner and allowed me to get to the rest of my day, on time, and with ease. Thank you!

The level of energy put into police work these days is laughable. They literally dont want to do…read moretheir jobs just going through the motions. I was clipped and almost forced off the freeway by a deranged driver in a rental van. I gave the 911 operator the license plate number and like they asked i didnt keep following the van and met with a officer. After running the plate the officer said its a rental and they couldnt really do anything. Rental companies get license for rentals and they have gps on their vans it wouldn't be hard to figure out who it was and where they are currently at. The officer was atleast polite.

This is a beautiful venue and so clean! Unfortunately, there is a lady there that she is not…read morewilling to help anyone she will not let you in not even 10 minutes before your time and this supposed to be a community working with the community needs, but it's not a community center most likely they do not do anything that he can help you. They are not helpful especially the lady she is a Hispanic middle age chubby with glasses lady and she looks like she runs the place next to her was a young lady and a young boy that they're so nice but this lady is not willing to help anyone so I would say don't rent this place too many strict rules and they don't go to help you they go to charge you.

The room was clean, available and just what we needed. The person renting it was helpful and…read morefriendly. They were able to provide AV equipment that was compatible with our computers.

One of employees was make mistake until we decided talk to supervisor she helping to check more…read moredetails information until we got our paper Thank you supervisor helping and we appreciate for you help us again:)

Waited 3 hours!!! Everyone has an attitude. Per usual DMV…read more Bald Guy with face cheek piercing is an asshole. For an application paper with Highlighter streak. I was passed around to 3 people. The first two had no idea how to get the application. No progress & another day wasted. I also left without my registration stickers that i asked for. If I get pulled over, I'm using this is proof!