We've been patients at Sellwood Medical/Pediatrics since 2013, and we're so beyond done with this…read moreplace. I'd warn friends and family to stay away. Our favorite providers (Dr Pritchard and Nancy Casey) left. Some staff members can be pretty unhelpful and truly only seem to care about their billing and rules. The other negative reviews are spot on, sadly. (The current exception is Jonathan, a medical assistant in the adult clinic--he's kind, personable, and was excellent with my teen, but alas, he only does the check in/vitals part). They are consistently late--we always wait at least 30 minutes up to an hour most recently for our appointment to begin, and this is in addition to taking kids out of school to be there 15-20 minutes early to check in! They absolutely do not respect a patient's time and offer zero apology. It's maddening. I've messaged different providers for different family members or reasons, and the same person writes back each time, so it's definitely not secure or private in any way. She also types the absolute minimum and doesn't seem to want to help in any way, but if you call, they tell you to message via the portal. They up-charged us for longer or more involved appointments for my kids even though we've only discussed one issue at the short appointment, and when I questioned the billing department, they said they'd immediately remove the charge since I asked about it. Since I asked?! So if people don't notice and question the additional charge, they just get scammed? Appalling. They recently told me the next available check in for a child was in several months. I said our prescription will lapse before then, and they asked if I still wanted to schedule. I had to point out in writing that they need to refill the prescription temporarily so it doesn't lapse if we have to wait for an appointment or else please fit us in for even a video appointment. I had to fight this back and forth and once I said I need to confirm you are refusing to refill a child's necessary medicine prescription and also making her wait for an appointment so the medicine will lapse and it will affect her health immediately--finally then they suddenly had an appointment available in two days (which was a video appointment where we waited almost an hour for them to come online and didn't until I called the office and told them we were online waiting.) The final straw was in taking a teen to discuss a medical issue they were already anxious about, and the provider made a big deal about her weight to the point of hinting that she'll develop an eating disorder (child feels fine about their diet and eats well/healthy) and we left the appointment with teen crying and anxious about a condition they don't even have! We're done with SMC, and I'm so sad. Dr Pritchard and Nancy Casey were amazing women and great resources for our neighborhood, but sadly this place has gone so far downhill since they left that I won't risk my kids' health here anymore.

There are many medical clinics and healthcare organizations in the greater Portland area, and based…read moreon my experience, I recommend seeking care elsewhere. The staff at Sellwood Medical Clinic showed a lack of empathy and professionalism. Here is a summary of three interactions I had with this clinic. In November 2025, I arrived about 30 minutes early for an appointment and was told to wait until my scheduled time. Once I was taken to the exam room, I waited another hour for the clinician to arrive. At the time, I did not mind because she was thorough and friendly. She recommended that I return for a well-person visit. I had to wait 5 months for a well-person visit appointment. Then, shortly before the appt, it was cancelled. I received an email and voicemail saying the provider had to leave early and that I needed to call to reschedule. When I called back to reschedule, the next available appointment was another month away. My most recent experience, two weeks ago, is the reason I am writing this review. The appointment I had been waiting five months for finally arrived. I completed the online pre-check-in hours in advance, which took more than 20 minutes, and I paid my copay. Because of rain and traffic, I arrived shortly after my scheduled appointment time. The clinic said staff told me I was nine minutes late. I had also paused outside to let an elderly couple enter first, which delayed my check-in by a few minutes. I was refused care and told I would need to reschedule. I explained that I urgently needed the visit and calmly asked whether they could reconsider. I also noted that my previous appointment had been cancelled and that this was the rescheduled date. Attending these appointments requires time away from work. The front desk employee went back again to relay my request. By that point, I was in tears. During this time, two women behind the reception desk were giggling and laughing. I do not know what they were laughing about, but I was visibly upset while they looked my way, talked, and laughed. It felt unsettling and deeply unprofessional. Ultimately, I was not seen. Neither clinic management nor the clinician came out to speak with me. The front desk employee apologized again and said I would have to reschedule. Afterward, I emailed the clinic to ask for more information about their "9-minute policy." I was told in writing that no such formal policy exists. Their response stated: "The 9 minute grace time for being late to an appointment is not a clinic policy, it is the most amount of time we can give for a patient to arrive for the appointment and still be seen." I then had to request they refund my copayment 3 days after this incident. Overall, this experience was highly unprofessional. The clinic delayed my care by cancelling and postponing my appointment, then denied services because I was allegedly nine minutes late. I will not continue trying to receive care at Sellwood. A medical clinic and its staff should treat patients with compassion and empathy, and I experienced neither. I left feeling embarrassed and unsupported. Although it may take time to see another provider, the wait will be worth it. I encourage patients to choose a clinic where they feel heard and supported.

I absolutely love NWPC! They are trauma-informed, person-centered and provide quality care. Today,…read moreI went in for an IUD replacement with Dr. Wu. Although I've used IUDs for birth control since 2008, I always experience a great deal of anxiety leading up to the procedure. When I'd met with Dr. Wu a few weeks back for the consultation, she'd suggested a prescription for Lorazepam to take 30-60 minutes prior to the appointment. She'd also recommended I take Alleve for the pain. With past providers telling me to take an Ibuprofen, this felt refreshing but more so, validating to have my pain taken seriously. During the appointment, Dr. Wu was kind, respectful and professional. She'd even asked if I needed another person in there for support and then brought back Heather, who was kind and supportive. Aside from some minor discomfort, this IUD replacement appointment was the least painful I'd ever experienced. This could be in large part to my body not needing to be dilated. Afterward, I told Dr. Wu how I would love for her to be the provider to replace this IUD when the time comes. It was the most positive and less painful IUD appointment I'd ever had and I have Dr.Wu to thank for that. Thank you, NWPC for a job very well done! I'm so happy to have you as my PCP!

If you care about your health, don't go here. They do everything they can not to help you or…read moreprovide any kind of medical assistance. The first time I went there, we arrived 20 minutes early. They told me I couldn't go to my appointment because I needed to be there 45 minutes early to fill out paperwork, even though I was originally told to arrive 20 minutes early. I needed an STI test done, and they told me I would have to wait weeks just to get an appointment. Today, I got a referral for OHSU. When I called them to see if my referral had come through, they told me it had not. So I called Pacific Northwest Primary Care to find out when the referral was being sent, and the receptionist told me it could take up to two weeks for a single referral. They also shut the entire place down during lunchtime. This is the worst provider experience I have ever dealt with in my many years on this earth. Whatever you do, don't come here. It's a shame because my primary care physician is great, but the rest of the place is just absolutely terrible.

I had a torn rotator cuff -- an almost complete tear in the supraspinatus tendon and a labral tear,…read morein addition bicipital bursitis. I went to a surgeon who predicted 6-9 months post surgery recovery. And told me PRP treatments could not work. "You can waste your money in them but you'll be back for surgery anyway." I canceled surgery after meeting with Dr Patrick. I had a series of four sets of shots of PRP (platelet rich plasma) into the shoulder area over next four-five months. After second set began to work with a PT, Dr Caleb Wright, who specializes in PT support for PRP treatments. This was the winning combo. My shoulder is 95% recovered after five months (four sets of shots) and now I will continue to do strength training exercises and get it to 100%. I can highly recommend the good people at Sellwood Family Medicine! They're tops!

Love this place and Dr. Jenny and Dr. Chapman (the female- I haven't seen her husband). They take…read morethe time to listen and help get to the root of issues. They're genuinely nice people too.

Patrick Chapman is GREAT. Totally dedicated to patient outcomes, not hung up on any particular…read moremethodology to get there (natro v. conventional med for instance). Has always been unbelievably accessible to me and my whole family, for even seemingly trivial health concerns. I have zero concerns about his level of credentials.... he's at the top of his game. Constantly staying educated about his business. I have full faith in him and his opinion. He's helped me stay healthy over the years. Sellwood Family Medicine is outstanding. Great facility, and great staff. Also glad to see Pia in the front office getting some Yelp love in prior reviews- Pia is a gem!

Doctors Patrick and Leigh-Ann Chapman are both some of the nicest, most competent Naturopathic…read morephysicians in Portland. I have been a patient of Dr. Patrick for over two years now and am occasionally seen by Dr. Leigh-Ann. I have a chronic health issue and both have been extremely helpful. Because of my health issue, I see many many doctors. Of all the doctors' I see, I look forward the most to visiting Dr. Chapman at Sellwood Family medicine. Their clinic is inviting and bright, the staff friendly and helpful, and Dr. Patrick Chapman is thorough, skilled, enthusiastic and extremely caring. You can tell that both Drs Chapman care about and love their work. If I could rate them six stars, I would.

The medical care I've received deserves a very high rating…read more However, the office/billing is horrendous and incredibly rude. As long as nothing goes wrong with your billing (like them losing a payment) you'll probably be happy.

I tried to use this group as a new patient. My experience was absolutely terrible. You have to…read moreschedule yourself online. You do not talk to a human - if you call, you're told to leave a voicemail and fill out your information through their online tools. The tools are crap, it timed out on me multiple times. I get through all of that BS - had an appointment date, filled out all the data requested, confirmed my insurance and - THEY CANCELLED MY APPOINTMENT BECAUSE I HAVE MEDICARE RELATED COVERAGE. If I could give this team a ZERO - I would. \

I love this doctor! I've been seeing Dr. Erickson since 2015. He is kind, listens to me and my…read moreconcerns, is non-judgemental and never dismisses me without a plan. He's prompt- I'm in and out quickly. No surprises with billing or cost. He is amazing. And his staff are great too. I drive from a different state to come see him- he's that good.

Dr. Erickson & his team took me into his practice, when my previous primary doctor moved out of…read moretown unexpectedly. They all have consistently given such genuinely warm care, that I can't imagine going anywhere else!

Wintre was so helpful, professional, and kind. Thank you! It's so great to have compassionate…read morecaregivers in the neighborhood.

This is my go-to ZoomCare location, mainly for Dr. Siler. She's a great, caring doctor and she…read moremakes sure I'm taken care of and my questions are answered. The receptionists are generally nice and I find that when I need to go to a Zoom Super location or need some other kind of care, they're very helpful.

Dr. Kitt is a kind and effective practitioner. She works with the whole person and meets patients…read morewhere they are.

Amazing care from a kind and knowledgeable naturopathic doctor. Dr Kitt sees myself and my infant…read moredaughter- we couldn't be more happy with her and her office staff. Thank you!

The best Chiropractor in the Great Northwest. He cares and gets to the bottom of the problem. My…read morelife is better having known Dr. Beeson. Thank you so much.

Beeson has put me back together twice after significant injury to my spine and neck (fifteen years…read moreapart); they've been great to work with, affordable, and the outstanding care I've received has got me out of pain and back to doing the things I enjoy (motorcycling, classical guitar, computer work). All the staff in the office are wonderful, friendly, and provide excellent care; if you're lucky you may even get to witness some eagles out the waiting room window!