Dr. Bonnie Villarreal & her Staff at Rio Vista Dentistry in Harlingen, Texas - have been our…read morefamily dental care specialists - for over 30 years! My family members and I would like to thank Dr. Bonnie & her caring Staff for their professionalism, their kindness, and their use of "up to date" treatment methods, which are used to improve the overall dental health, plus-fostering the overall wellness of their patients!!! If you are searching for a dentist, Dr.Bonnie Villarreal is the best choice for you and your family! Thank you - Dr. Bonnie, for your kindness and your care!

Not something I normally would do in regards to health care, but the service and professionalism at…read moreRio Vista is outstanding. Seamless, on time, and the level of care is something rarely seen these days. I loved Dr. Villarreal. She took the time to throughly explain everything in detail, come up with an action plan and everyone on her staff was very attentive.

Awesome work! The staff are super nice and helpful. I have a huge fear of going to the dentist and…read morethey always make me feel at ease.

Dr. Franks' office makes going to the dentist something to look forward to. My insurance allows me…read moreto have my teeth cleaned twice each year, so I try to take advantage of that yearly as often as I can. If not only for the excellent dental cleaning, the staff is both friendly and professional and I always leave with a (much cleaner) smile! I sometimes forget I'm at a dentist's office and think I might have stumbled into a spa as I always get a warm wax hand-dip (followed by a hand massage after the cleaning), music to listen to via headphones, and sunglasses so the light doesn't hurt my eyes during the cleaning. I have never had a bad experience here and have had all my dental needs met at Dr. Franks' office. I highly recommend anyone looking for a new dentist or looking for a dentist for the first time to visit Dr. Franks and his staff for a warm and professional welcome!

I have always been afraid of the dentist. Each time dreading the inevitable appointment. I have…read moreto say, though, after seeing Dr. Burkholder, my dentistry fears have majorly decreased and I am now inspired to treat my teeth with more care (and even floss daily)! Dr. Burkholder is caring and informative and the best part is, you can really tell he is passionate about the work he does. I learned more about my teeth in one visit than in a lifetime with other dentists. In addition, his office is welcoming and peaceful and the dental hygienists are kind and warm. I would recommend anyone to go see him. He is the real deal!

I've been going to Dr. Burkholder for over 20 years and I am always happy with my treatment. I…read morenever feel any pain and his procedures are quick. The lobby feels more like a cozy living room than a waiting room, not that I've ever waited more than 2 minutes. The staff is always happy and the office seems very organized.

Dr Ramos and her staff are pleasant and very professional. I've been going to this dentist office…read moresince Dr Burkholder retired and I am so glad I stayed on. They offer a great yearly savings plan too.

Great staff, friendly and thorough cleaning. They will suggest alternatives to the treatment…read moreneeded and not over sell you on the cosmetics parts of the fillings.

This was the absolutely best visit. First time here and the staff was absolutely amazing. Dr. Chang…read morewas really good with the teenager (my niece) and he was gentle and very considerate of her every second. I love the theater in there and the video games. I definitely will be back and I highly recommend this place. You will not be disappointed. No waiting was by far the best aspect!

I got seen with Ashley and Dr Gondi today was an amazing experience love this place! Will…read moredefinitely be returning

Years ago, I had a horrible experience with an awful dentist and after that he made me terrified of…read moredentist in general. When i first started coming here the Dentist set my mind at ease, she and her staff are so great at their jobs when giving the shot to deep cleaning it's always a great experience. I've never been hurt and they always make sure to check in with me during procedures. I think the only way to be good at your profession is to learn to listen to patients but also through experience and having a great bedside manner. I hope she stays in business for another 50 years! Thank you!

When I called for an appointment for a preventive cleaning which is COVERED under my insurance…read morecoverage with CIGNA, I was told I would need to pay a "$95" co-pay for PHOTOS. My insurance covers 2 cleanings a year plus "PHOTOS" or "XRAYS" once a year. I then called CIGNA to complain as they were unaware of this dentist charging a CO-PAY since the preventive cleaning is fully covered! BEWARE OF ANY CO-PAYS UNDER CIGNA BEING CHARGED WITH THIS DENTIST!!!!!!! CIGNA IS INVESTIGATING!!

She disappeared and I never got a notice. You would think that she would have sent out a message or…read morecall to let patients know she was leaving. I wasn't a frequent flier patient so I guess she didn't think I was important.

I thought long and hard before writing this complaint: I experienced an unfortunate occurrence…read morewhile attempting to become a new, old patient to Lena Speck Hopkins. Dr.Lena Speck delivered my son 14 years ago, while practice with her father Dr. G Speck near Valley Baptist. My pregnancy and delivery with Dr. Speck was spectacular. I've bragged for years on my pregnancy care and if the day would come, Dr. Speck would be the physician most qualified to monitor and treat me once again. Monday Morning 9.27.21 after a 2 week wait for an appointment with Dr. Hopkins, I was excited to start a new journey under Dr. Hopkins. Upon arrival, I provide my name to the representative, I explained I didn't have my insurance cards, as they've been recently misplaced with all the physician offices I've had to attend (Post Covid Related). Although, I did provide my Providers Name and Group Number/ Policy information on the portal that was texted to me to fill out before the office visit. The Rep then stated she located my insurance information and it would be a $60 co-pay. I kindly mentioned that I have Medicaid as a secondary, although I don't have the Medicaid number. She stated she would verify and let me know, she later called me back to the window and stated that TMHP wasn't working. I told her, let me check if I have a picture or I'll try to retrieve the Medicaid information from my Primary Doctors office for them. At that point, I'm assuming (office Manager) stated I wouldn't be seen if I didn't present my Secondary insurance information (Medicaid). I then offered to pay the Copay and that when I get home, I'll call the office with my secondary insurance number and I can get reimbursed for the CO-PAYMENT. The woman then stated we don't retro payments, once they are given to the office it wouldn't be returned to the patient (In other words, the office would double dip for payment from Primary/Secondary, plus the co-payment). I mentioned to the woman that it was against CMS Regulations to not reimburse the overpayment to the proper payer, as well that a portal is required to verify insurance coverage for CMS Recipients. She then got agitated and stated if I had a problem for me to contact THMP (State Portal) and for them to explain to me why it's down. She suggested for me to reschedule when I have all my insurance information. I then mentioned that I would pay the co-pay to be seen and I'll make a report with CMS and BBB. After three- Five minutes she called my name (after speaking with the doctor) to tell me that they would be refusing services for me since I made the situation worse when I mentioned I was going to make a complaint to CMS and BBB. I was in shock with the attitude of this woman, I mentioned that I would make this situation to be known to our Community leaders. I asked for her name and she stated "Cindy "I asked for last name and she refused to give it to me and stated she didn't have to. Which is alarming since this office has all my private information, yet I'm not allowed to get the last name of the person that is refusing services to me. The overall experience made me feel discriminated being a holder of Medicaid (Government funded) as a secondary. Thankfully, I've been in position that I've never needed government assistance until this pandemic situation (not permanently) and am saddened that I was treated in this manner. I'm aware that it's clear the physician's office would prefer the Co-Pay over the Medicaid reimbursement but how is that the patient's fault? This office's primary objective is money, that's the reason the office is full of Medical Aesthetic advertisements. This office is all about cash payments VS patient care and insurance claim payments. This experience was extremely different from the original values that Dr. G Speck operated under.

Went in for a tooth extraction I would have to say best experience ever in a dentist office. The…read morestaff was very friendly super clean waiting room with the best music playing as you wait. Dr. Morales was super kind!! He walked you through the whole procedure and told you step by step on what to expect. The dental assistant (Noel)was the phenomenal!! She explained my X-rays, what to expect before and after the procedure and just made the experience 10times better. If anyone is looking for a dentist I highly recommend Dr Morales and his Sabal Dental staff.

From the owner: Simple and stress-free-what dentistry should be.read more

This dental clinic is very well organized & good. I just had my cleaning done by hygienist, Karen,…read moreand she was terrific- very pleasant and professional. Dr. Burton pulled a tooth about a year ago and did a new implant. His bedside manner in pulling the tooth was over the top good. My wife and I highly recommend this dental office and staff!

Charged me $780 to pull one tooth and clean. Never even polished teeth. Referred by Aetna Medicare,…read morebut it didn't cover hardy anything

I hate the dentist but they were very cheerful and kind explained things. I had this odd bone…read moregrowth in my jaw. Hold the comments about gay behavior it wasnt anything like that just a growth. Im happily married. please im joking...the place is clean and nice easy to find