I would like to warn anyone who is considering buying an alarm system from this company. They talk…read morea good talk when they are trying to get your business but afterwards their customer service and after care is appalling. You are unable to contact them by telephone to report a problem, they just ask you to leave a message which they ignore. If you are concerned about security in your home then please do not have any dealing with Preferred Security. I have had a fault with my system for over a week and have failed to contact anyone and this is not the first time this has happened. On reading some of the other reviews I see I am not alone in my concerns. I am now going to cancel my Direct Debit, perhaps that will encourage the firm to contact me. This company is obviously acting in an unethical way. I intend reporting them to the Office of Fair Trade.

From the owner: Preferred Security aim to be the leading UK provider of home security alarm systems with an…read moreemphasis on offering the ultimate protection for our customers. Not only do we offer monitoring from a worldwide organisation but also include an unlimited manguard service as well as Police response which no other home security company in UK offer. Since 1998 Police no longer respond to belled alarms due to the sheer volume of false alarms, and recent surveys show less than 20% of people would actually act upon someone else's alarm due to the dangers involved. Unfortunately in today's society and in fact for over the past 10 years, there isn't a property in the UK that is 100% secure unless it is being monitored.

Steve was fab from start to finish. Steve Came around and quoted us when we first moved into our…read moreproperty, not pushy at all and a very responsible price for the system was now have. He knew what was best for our home and the access points which we had not thought of. All installed in less than a day, and was also very willing to install a security light that we purchased separately when asked. Fab job and a very lovely and pleasant man. Thank-you.

From the owner: Protec Security Systems specialise in installation, repair and service of burglar alarms in…read moreCardiff, South and West Wales and the Bristol, Avon area. The business is owned and run by Steve and Marie-Claire Chamberlain in Heath, Cardiff.

Installed initial System and upgraded it when our needs changed. Really pleased with the work and…read moreprice. Reliable, prompt and pleasant team.

From the owner: We are experts in the design, installation, commissioning and after care of fire alarm systems,…read moresecurity systems, CCTV systems and other life safety systems for businesses and the home.

We used AMark systems to install CCTV for security & to check on the carers who look after a sick…read morerelative. Not only was the work they did both courteous, prompt, professional and cheap they also helped to avert a crisis with another contractor. They saved us thousands by their prompt intervention.

From the owner: Specialising in HD CCTV Systems for home owners and small businesses.read more

Keymaster Security is one of those kinds of shops that you don't pay the slightest bit of attention…read moreto until you really need them. Prior to this, you don't know their name, where they are exactly, (even though you walk pass them every day), and you certainly don't know what they do. That is, until you need a key cutting, and you summon some vague recollection that the blue and white shop on Penylan Road has a big key icon above it, and you decide to pay them a visit. There are also other scenarios... you lock yourself out, and come to the same realization, or worse still, you are burgled and the police advise you to contact them. That's when you realise that the shop is called Keymaster Security, and within their four walls they stock a whole world of devices that could turn your house into Fort Knox! Although independent, these guys match the big boys in domestic and commercial security. Members of MLA (Master Locksmith Association) and approved members of the ELF (European Locksmith Federation), they provide total bespoke security solutions to nationwide customers. Founded in Cardiff over 50 years ago, they have kept themselves at the cutting edge of technological advancements, and now offer digital security systems alongside analogue and mechanical security devices. Their services are also fully mobile.