Eye problem? -- No problem!!…read more REVIEW DESCRIPTION I recently had something in my eye which caused continuous irritation and discomfort. I was able to get in first thing in the morning and had my problem diagnosed within minutes. The staff was very professional and handled my insurance with no issues. I was impressed by the office and the concern the doctor and staff afforded me. Will definitely come back.

The people are great here. They do like to insist on the retinal scan which is an extra $45 or say…read morethey need to dilate your eyes. And the prices are quite a bit more than the last place I went to. $100 at a previous eye doctor is $200 here.

Dr. Andrew Leitzel is patient and explains everything he is doing during the exam…read more Prompt and timely appointments. Friendly staff. Handled my insurance claim. Easy to find frames that fit well and look good. Hans is most helpful. I do wish they had magnetic 'clip on' sunshades.

This eye doctor was recommended to me as my eye doctor of 15 years stopped accepting my insurance…read moreforcing me to go elsewhere. When I called to schedule, the receptionist was rude. It took several days for her to get me entered in their system and call me back to schedule. Then the earliest I could schedule was 6 months out. I took the appointment. Then 1 month prior to the appointment I receive a phone call that the doctor will be on vacation and they need to reschedule. The next available appointment is another 3 months out!! This is insane. I will be out of contacts and in need of a new Rx to even be able to order online. This has been a frustrating experience and I haven't even stepped foot into the office yet...

The doctors are decent, although they do not seem to stay there very long. The glasses techs are…read morenice and try to be helpful, but the practice manager is a total disaster. I have been wearing glasses all my life. This is the first year I've had a problem. I had to go in for an adjustment because the frames rubbed the skin on top of my ear raw. The practice manager "helped" me by adjusting. She supposedly adjusted them. I asked about having the problem and it being the first time experiencing such an issue and she said that sometimes in shipping, glasses frames get bent in shipping and need adjusted. I waited until the soreness lessened, but the problem continued. Went back in and the manager commented about me being back again. She made a second adjustment. Same problem continued. I went in for a third adjustment and finally got to see someone who knew what he was doing. I ended up having to purchase new frames. Then I was told it would be 7 to 10 days for the new glasses to come in. Today I called to check on them (9 days later) and was now told by the practice manager that its 7 to 10 business days, which means up to 14 total days. This is absurd. This woman, who claims to be a professional, is a rude, unprofessional liar. MyEyeDr does take a ridiculous amount of time to get your glasses to you, but never has it taken two weeks. It has now been over two months since I had my eyes examined and I am still using the old glasses with the wrong prescription. Truly top notch customer service. They need to show their practice manager the door!

I had to change eye doctors due to my current doctor relocating to this new center. I was supposed…read moreto have my first appointment with him (booked a year out) only to find out when getting there for my appointment that he was no longer there. He left the practice the month prior and went to another practice. MrEyeDr staff did not communicate to let me know of this change. They sent text messages to confirm my appointment the week before only to find out upon arrival for my appointment that they cancelled my appointment. Did not even communicate that I no longer had an appointment. They stated they sent an email letting me know, but there was no email sent - and confirmation text messages were continued to be sent. Thankfully I found out where my current eye doctor is now practicing, and will be going to his new center vs. this franchise eye center.

https://www.kirnfamilyeyecare.com/services/emergency-eye-care/?utm_source=google&utm_medium=organic…read more This review is in regards to false advertising. My husband had a severe eye issue and stabbing pain in his eye and the receptionists there looked at my family like we were crossed eyed when I mentioned ER services even though their website states this is a service they provide. They didn't give any clarification or stated that we had to be established patients. Im sure their normal services are fine but they need to remove the ER services on their website if they don't provide this at all! Also i called first before going but no one answered the phone.

Very helpful and friendly staff! I plan on making this my go-to for my annual checkup and lenses.read more

Lots of care taken into finding the right glasswear for myself. Nice & cozy waiting room. Funny…read morestaff to help out and make recommendations. And when my glasses broke from a manufacturer defect he was able to repair it at no charge.

I've been going to another optician and thought I'd try another for different contact and glasses…read more Nice office a bit outdated but clean. Long story short I returned 3 times and ended up spending $780.xx on a pair of glasses that I cannot see ot of. The prescription is very strong and she didn't account for my stigmatism. It's frustrating when you're trying to get the optician to understand that you are getting nauseous every time I had to use my near vision. The optician retired 2 weeks later the end of Oct '24 which is the month I went to get my glosses.

I recently purchased a new pair of glasses from Hampden Optical. As usual, Carmen and Jen were so…read morehelpful and friendly. They are always professional and provide great service. I strongly recommend them . It is so nice to support small businesses in our community. Try them out. I know you won't be disappointed!!

We just recently switched to Carlisle Vision Care, and we couldn't be happier. I was amazed by the…read moretechnology they use, being able to get a retina scan instead of having drops in my eyes. They found a small tear to my retina, which I wouldn't of known about otherwise. Dr.Graden was so nice and friendly. I didn't feel rushed. The staff is awesome too. I am so, so happy with this practice.

I have been wearing glasses for nearly 70 years and this is the only practice I have ever trusted…read moremy ocular health to. Obviously, the staff is completely different than when I started as a three year old, but today the doctors are great, young but well trained and truly caring of your vision. I have been treating for glaucoma for over 10 years and feel confident that there treatment program is spot on. You're not a just a number here. I recommend them unconditionally!

I just had the worst customer service. They said I should get my glasses in two weeks. I waited…read moretill three weeks and called and I was told they texted me five days after I ordered the glasses and I had not responded. I told them I did not get a text message. Then I go to get my glasses I was told to sit and waitand I waited. The person in the back that is supposed to be waiting on me totally ignored me, walked past me multiple times. I did get my glasses finally from a very nice lady. So, I will never go back again!

My wife and I have been buying our eyeglasses here for a few years. I would recommend this place…read moreto anybody who needs quality eyeglasses and great customer service. I had purchased a pair of eyeglasses from Bouquet Mulligan & Demilo that I somehow damaged and needed a new pair and I went to see what was available and they were running a special on Oakley glasses and I came across a pair that I really wanted and made a purchase and got a discount and some other nice items for free. I recently had a problem with my Oakley's and took them back to see if they could be fixed. In order to fix them they had to order a part. When the part came in I took them back and not only did they fix them, they did it free of charge. Highly recommend this business, great customer service, great technicians and great eye doctors.

Dr. Lander is a knowledgeable and skilled physician. He's taken care of our eyes since we moved to…read moreYork County. He's done cataract surgery for me and kept tabs on diabetic issues that may arise. We're lucky to have found someone we trust so close to home.

I wouldn't recommend coming to this office. This office has very limited eyewear to choose from. I…read moredid not find any frames that I liked, so I asked for my prescription along with the pupillary distance so I could get glasses elsewhere. The person I talked to refused to give me my prescription unless I bought glasses from them first. They told me you wouldn't go to burger king and order McDonalds food. I didn't understand this because it's my prescription and they were already paid for the appointment. Any other place I've gone to has given me my prescription because IT'S MINE. I ended up just not getting glasses.

I have coming to this practice for three years now and I can't praise them enough. Dr. Rebman and…read morehis staff are professional, knowledgeable & caring. They are also high tech and they have a great selection of frames. Every person that I met from the receptionist, to the office manager, to the opticians are friendly, helpful, and they made me feel valued.

Staff seems nice and accommodating, i am ordering contacts and glasses and consultationsread more