I read the reviews prior to booking and I'm quite surprised more haven't given rave reviews. Here's…read morethe reasoning as to why I put this place at 5 stars. Upon booking, I received a personal email of staff reaching out to make sure I noted waterpark hours. What a great touch! When we arrived the front desk staff was very friendly and the room was nice and clean. I enjoyed my sleep in the king size bed and thought it was one of the most comfortable hotel beds I've slept in recently. I also enjoyed the fact that they have a fridge and microwave. The waterpark happened to be open around the time we arrived so we made our way down to explore. Unfortunately we had a freak accident happen and my kiddo needed a trip to the ER. I was hands down impressed with how great the lifeguard, Kaya, on staff was. She came over right away and made sure things were handled well and guided me when I might not have been thinking in the most proper way. I'm still blown away at how calm and caring she was. I'm really hoping staff sees this review as well and gives her the praise that she should have! Even with the incident, we really enjoyed our stay and can't wait to come back another time when we can fully enjoy it all! Tip: they even have a small arcade for the kiddos on floor #2. Perfect size for kids to check-out! Comfy beds, nice rooms, breakfast each morning, a nice renovated and beautiful waterpark, all close to so many restaurants and stores. This place is great! Thank you for a memorable stay- we're hoping to come back and do it right the next time!

Worst place you could ever stay illegally charged my card for something not even done will be…read morefiling lawsuit as this company is full of thieves and also refuse to let me speak to anyone of power. Will definitely be letting my viral fanbase know and get the word out about this sad excuse in the hospitality business.

Great What…read moreI was here for 2 nights for work and this spot was great. There was a gym though small, it had the basics. The breakfast also was good for what it was. Environment Off a major road. There are only a couple of floors. The breakfast area was fairly big Niceness of the staff No complains. I was able to get what I needed. Dollar Decently priced Yes I would stay here again yes

We spent the evening at the water park for a birthday party. My family was ready to leave, so we…read moredecided to shower and get changed. Signs were being used to hold both locker room doors open, but there wasn't anyone there saying they were out of use! Because of this, we decided it was okay to use the locker rooms along with the other guests. ​My son and I went to the men's room and had no issues, but my wife and our 5-year-old were not so fortunate. Staff members came in and told them they needed to leave the locker room while they were already in the shower. They made my wife and daughter feel like they had no time to get dressed or even finish washing off the soap. ​They tried to finish, but another staff member started yelling at them, saying they needed to get out immediately. They felt obligated to leave the locker room wearing nothing but their towels. No one told them they could stay to get dressed; they were just told to get out. ​They had to go out into the swimming area and try to use the family area, but it was already occupied. A kind father offered to check the men's locker room--where my son and I were still getting ready--to see if they could finish there. That is when I found out they had kicked my wife and daughter out with nothing but towels on. ​I helped my wife and daughter finish getting dressed, then went to express my concerns about how they handled the situation. I asked to speak to a manager, but one of the staff members threatened to call the police and told me to get out immediately!

Quick getaway to check on my kids at camp and i needed a place to crash last minute. Summertime is…read morebusy here so Country Inn and Suites was one of the options that wasn't a resort. The room was clean, staff was helpful any my youngest daughter loved the pool! Close to amenities and helpful for eating choices!

Very nice property. Tremendously accommodating staff. Better than average free breakfast. Very…read morepleasant stay!

This review will be cursory as I've gone through several medical emergencies since checking out,…read morebut I'm writing this quickly now because I feel it's important for both the employees at Baymont as well as future guests that are disabled. I've stayed collectively several weeks at Baymont this year. I really enjoyed the hotel, the professionalism of the staff. And I had a nice relationship with the manager, Nicole, who inspired me to use the hotel as a home base while working on various digital nomad projects. Nicole was the perfect blend of warmth and corporate expertise. Maybe corporate can figure out the backstory. I won't get into it here, but clearly something was going on. I needed to extend my booking at one point, but was told I needed to change rooms the following week, if I were to do that, because there was limited space. Of course, I didn't have a problem with this and agreed, and was told I was going to be moved the following Friday. The next Thursday arrived with me getting knocks on my door from housekeeping asking me when I'm going to leave, and passing me the phone with Rachel on it. She was aggressively demanding to know what was going on. I could hear her yelling through the receiver at the housekeepers before the phone even made it to my ear. She was yelling so hard that I could barely speak at first, then demanded I get out of the room ASAP with the two housekeepers watching as I packed like I was on the Titanic. Again, I'm disabled. Even packing is difficult for me. And just as I was finishing up, the housekeeper passed me the phone again and she says, good news, you can stay one more night, but I need you out by 8 or 9 a.m. tomorrow morning at the latest. Doesn't that sound good to you? I told her that it didn't sound good, that I'd already packed up my room, and if I'd done so, I'd just as soon go to whatever room I had to go to then to save me the trouble of unpacking and then packing again the next day. This clearly infuriated her. She acquiesced and gave me a horrible, dark, dank room on the bottom floor that I'm sure nobody wants, as some sort of weird retaliation. Then I could hear her yelling at the housekeepers to go in and clean the room right after telling them that they could go home because I was staying. I had to listen to the housekeeper talk to her poor family and let them know she wouldn't be coming home and be late. There was just no reason for it. She was angry at me and she was angry at the housekeepers for literally no reason. There were plenty of rooms available for any guests that would come in that night. And if housekeeping could afford to not clean my room that night, she should have just let the housekeepers go home as planned. I have a severe autoimmune condition where if I come into contact with the wrong environment I can have a seizure or lose the use of my left leg. It's very scary. The room that she sent me to had mold or something in it and I immediately had a blazing headache. Robert at the front desk was incredibly kind and professional and allowed me to switch to a room that didn't impact me like that. He, as well as the other staff, had been very kind and changed me to a room that was better. But it still wasn't great. After a very short period, I started getting cardiac arrhythmias in it. I got smells of the sewer coming up through the drain in the bathroom. And realized that was what was setting my cardiac condition off. And within a few days, I needed a change from that room too. I'm only saying this because, again, I had spent several weeks at the hotel. I never asked for one thing. I was quiet and did nothing but pay my bill. These are the only two times when I ever asked for anything. Finally... When it was time to check out, I had a problem with my rental car and asked if I could extend one more day and was told that the hotel was fully booked. But this was a Sunday, and I know there was plenty of spaces, and that they weren't fully booked. My family used to work in the hotel industry. I know that this is code for someone who has been blacklisted from the hotel. Despite spending several weeks there, and several thousand dollars, and never so much as asking for a single room cleaning, I--along with the staff--was spoken to and treated like a dog. Sensing that there was something different about me and my medical condition, she singled me out. It was inhumane and creepy. I'm really concerned about disabled people in the future as well as the staff. I've worked in hostile environments before, and this clearly seems like one to me. In only the first three months of the year, three very sweet staff members announced that they were quitting.

Do not stay here! The carpet was so dirty the bottoms of our feet would get black [the carpets were…read moredamp and dirty]. Worst experience ever.

This is one of the best golf experiences in the Brainerd lakes area. Everything from the course to…read moreclubhouse to the staff is very well run. The course is in excellent shape. Lots of trees, to be sure, but still forgiving enough for the average player. Greens are fast and challenging. The clubhouse and staff are outstanding. You can order food after 9, and they drive it out to you on the course. Oh, and the breakfast is excellent! Highly recommend.

I visited Maddens for two nights for the MGA conference at the end of July. I stayed in the Voyager…read morerooms, they were amazing! Very clean, king bed, updated bathroom, back porch, and a kitchenette with a mini fridge, microwave, and sink. We walked to explore around the different areas of Maddens, and the grounds are beautiful! There are tons of activities including a pool, fitness center, tennis courts, croquet, paddle boarding, ice cream shop, gift shop, golf courses etc. The staff working at all of these locations were friendly, accommodating, and helpful. We golfed The Classic, which was awesome as well. Maddens also offers a few different restaurants which have great food. I came here on a work trip so I can't speak to the price/cost of the stay, but I do think this place has a ton to offer for a wide range of ages.

We usually avoid staying at Wyndham properties because we often get pulled into timeshare or upsell…read moreconversations, and unfortunately that happened again this time just when calling to confirm our reservation and request early check-in. I called multiple times about early check-in and got a different answer each time. We did end up being able to check in early the same day, but it cost an extra $60. They also mentioned we were the only guests requesting it, which felt a bit odd. The water park was a highlight our kids had a great time. The only downside is that the water is freezing and there's a noticeable cold draft throughout the area. Our room was spacious and worked really well for our family of five. Wi-Fi was spotty, but the TVs were nice. Overall, some frustrations, but the space and water park kept the stay enjoyable for the kids.

Rented from this place for years they were awesome before wyndem took over never had a problem then…read morethey got new staff and there gm were very rude they ru ied my daughters 8th birthday she has had her birthday here every year since she was 2 they said they smelled weed from are room I habe never in all the times I came here smoked anything in my room I told him he is more then welcome to come in and smell he said the hall way smelled like it I can not help what other people do before they come in they they can smoke all the weed they want if there not doing it in the room the fm was rude the staff was rude had us leave in the middle my daughter birthday party kicked the small kids out of the pool after renting 3 rooms the gm makes excuses see all over the reviews I dont care who walks the hall way smelling like weed not my problem bit you ruining a little girls birthday natter what is un called for highly recommend going some were else

General - I had a work conference onsite in May and stayed onsite with family while attending the…read moreconference. Location - You have to drive for a bit outside of Brainerd/Baxter but you are right on the beautiful shores of Gull Lake. If you don't know anything about Gull Lake, it is one of the top lakes in the area. Big and beautiful lake - great for boating, fishing and swimming. Rooms & Building - This place has been around for quite some time and still gives off those old school lake resort vibes. I used to come here as a kid for a weekend getaway and some of the things have not changed one bit. Ha. All in all, they have kept up with maintenance for the most part. The rooms do show wear and tear but for how old they buildings actually are, you would expect worse. I kind of like the old-fashioned classic look - gives the building more history and a story than if they would bulldoze it and build modern. Amenities - The resort is loaded with things to do including a full-size gymnasium and ball court, a couple pools, arcade, hot tub, outdoor recreational activities, golf course, etc. Food - There are a few bars and restaurants onsite. We got pizza one night for dinner at the poolside restaurant and it was pretty good. Large size and priced very fairly for resort food. Vibe - Easy going and super friendly staff. No complaints. Reality vs. Online - Pictures that I saw on their website and online matched the quality and condition of the hotel and rooms in-person. No surprises. Price & Final Verdict - It is a classic location in the heart of Brainerd Lakes. It is different than just a "hotel stay" or smaller resort stay. It is a unique experience that one should not miss. Give it a try - great place for a weekend getaway with family and/or friends.

Had a fun weekend trip up here! I would say the main plus of this place is that they seem pretty…read morelaid back, and you have a lot of freedom to do what you want. We didn't want to pay the equipment rental prices so we brought in our own inflatable kayak, and didn't get in any trouble. It's a beautiful lake, and we really enjoyed the view from the upper level deck near the Pizza place, which definitely had a good pizza! They gave us the wrong one, so I don't know what we actually got, but it was good. Thankfully they let us in to eat Pizza because upon arrival their system was down and we couldn't check into our room. The worker behind the counter seemed to be doing the absolute best minimum and wasn't super friendly. After lunch we checked back in and thankfully there was a much more competent and friendly person there to help us out. The system was still partially down, but he was able to give us some details on the status of our room and encouraged us to still enjoy all the amenities until we could check in. As another review mentioned the shower head was uncomfortably low for me, but I'm 6'6" tall so it's probably fine for most people. The indoor pool is quite nice and not overly chlorinated, no burning eyes from the fumes is great. My last thing is the way finding. I think part of it was the room we got (162). It was completely alone and not by any other rooms which made it hard to fine. Also certainly not as good of a view as upper level rooms. But in general there was very little signage and a lot of confusing stairwells with unknown destinations. We only stayed for the weekend, but I didn't feel very confident finding my way even at the end of our stay, so I feel like there could be an improvement there. It seems to be a good value for the money in this area and I would say it's worth checking out!

We have been enjoying Sandy Beach Resort every week of the Fourth of July for the past 25 years…read more Very relaxing and beautiful spot on Gull Lake. Yes, the beach is sandy indeed. One disappointment is that a year ago they changed their store hours to close at 6:00 PM. Short on milk at supper time? Sorry you are out of luck. Want an after dinner frozen treat -- nope! I hope the owners will see this post and add go back to their previous 8:00 PM closing time -- a little customer focus will help keep your business healthy.

Sandy Beach Resort makes it feel like you have your own cabin for the week. The family who owns the…read moreresort is highly responsive and very welcoming. Would definitely recommend this resort for anyone looking for the classic up north Minnesota feel!

just don't. The staff was lovely, but the whole lace is a shambles and dirty…read more we had to get our own toilet paper at the store. I should have slept in the car and used a rest area. Nasty.

The Quality Inn & Suites is on the budget side of hotels, but delivers 5 star service. We…read moreappreciated the following: 1. Free and ample parking that felt very secure. 2. Donna was in charge of the breakfast. The food was completely stocked throughout the whole time. The coffee was full, biscuits soft, and the gravy was hot. 3. Tammy helped with maintenance and answered questions about televisions with a lot of patience. 4. Dyron and Caitlyn checked us in and ran the front desk. We appreciated their willingness to help throughout our stay.' 5. Renae is the manager. She kept everything running smoothly. She knows the names of her long term stays and makes sure short term stays are treated equally well. We have stayed at plush hotels, but what makes this Quality Inn so outstanding is their staff. We will definitely stay there the next time we are in town.

I wasn't sure what the days inn and sweets by Wyndham would be like. That logo brings back some…read morestrange beginning of consciousness memories from the early 2000s? But when we arrived here i was ecstatic to find that everything was very normal and the people were nice and it was clean. The bathroom is very tiny and the door is like in your way 24/7 if you try to go in there so just fyi it feels a little like gymnastics moving in and out of there. The breakfast area was a little competitive but I held my own at the apple juice station . Also I was there for a wedding and I had to operate the iron cuz my dress was wrinkly and I also used the vanity makeup whatever area which had pretty good lighting. There's a kfc next door but I didn't hit that. It's just good to know. See ya later alligator xx

No storage for clothes if you have more than 2. People for more than 2 nights. Very firm beds…read more Super nice staff and great hot tub/ pool area open til midnight