I saw a property, dealt with one person a couple years ago. Having been a homeowner I knew the right questions to ask, I wasn't happy with the few answers I got, and lack of the other answers. Also didn't like that the person didn't respond in a timely manner, I did not expect immediate. I Googled reviews and between the problems I saw with the property, the answers I got and didn't get, and reading the reviews, I knew it wasn't a company I wanted to be involved with. read more

Made us apply before showing property. House was dirty, we did not like it and did not want to move in. Response was okay, best wishes. So they got my $80 application fee and I got nothing. Was told if I broke the lease, they would keep my double deposit and 2 months advance rent payment. Sounded like a bad deal. Wish I read these bad reviews first. Their properties are junk. I would not do business with these people again. Luckily, they only got $80 from me. But I learned. No money upfront. If you want me to qualify first, I will stay away. I know I qualify so we wont be doing business. read more

Worst renting experience ever! The owner is a scumbag who only cares about making a quick buck. When we had an issue they either didn't answer or were extremely hostile and rude! They tried to kick us out early after we already had to pay for the whole month of May when we wouldn't even be living there! They stole our property and came into our home with no notice or warning. Please save yourself the stress and rent anywhere else! read more

This is the worst experience I have ever had with any type of Management or Apartment renting!! They can't seem to get their stories straight or even contact the maintenance people. We called 6 times and when I see a maintenance person, they say they never got word. You can never get a hold of anyone and then they treat you like you crap cuz you bothered them. IF you charge over $1,000 for rent,,then fix things! I shouldn't have to spend out of my pocket to fix things!! Toilet,,Fridge,,and Sink. BTW-You raising rent without any notice is illegal and it's also illegal to send eviction notices to tenants who pay rent early!! I am looking to move now. If I wanted to fix things that don't belong to me I would have my own home, and NOT pay someone out of my pocket to fix things that YOU own!!! I'm certain the newspaper and news itself would love to see this and know this is how even a person over 70 gets treated! read more

Very very unprofessional! I called Jen this morning about a property she had listed and we set up a time for me and my boyfriend to view it. She suggested today(1/4/21) at 1pm which worked perfect for me and my boyfriend. On the phone she said that when we arrived I was to take a picture of my license and send it to her in a text. She made sure to make it clear to text her. So, we arrived to the property at 12:52pm and I sent her the picture of my license and then we waited until 1:20 and still never heard anything back from her. This is sooooooo unprofessional and this place honestly deserves no business at all. I will never recommend and will always tell people not to rent from this company. They are a scummy company. read more

I signed a 5 year contract in 2014 with this company and for the first four years, they managed my house rental pretty good. However, the last year of the contract, they absconded with all funds for 2019. I looked at their balance sheet and it made no sense. When taken to my accountant and tax planner, he said they stole most of the money by falsely claiming maintenance. DO NOT HIRE THIS COMPANY!!!!! These people don't even deserve one star. Beware! read more

DO NOT RENT THROUGH THEM! They are slum lords in every since of the word! They tempt you in with low rent and no first months rent, trust me there is a reason why! Their "property management" if you can call them that literally all live on the properties that they "run" what does that say about who they hire? And they never fix anything at all ever. My fridge has been broke for 4 months. Finally had to buy one myself. My heat only works in one room. They never fixed it. And they kicked out my neighbor who is a new month we of a 2 week old baby!!!! They left her on the curb and then the property lady had the audacity to laugh about doing it read more

Last Year my air conditioning unit went out in the middle of June and the temperatures were extreme!! Me and my kids had to stay somewhere else because it was extremely uncomfortable. We called multiple times there was either no answering or no calls back. After multiple calls they finally came and looked at it no they didn't fix it! They waited 3 weeks to replace it!! Staff is rude!! I sent my son in there to pay the rent and he came down kinda sad and I asked him what was wrong and he said the lady at the front desk was rude to him! I would not recommend! read more

This is the worst property management company I have ever seen! We had a fire at our original location and they lied about the cause of the fire. We complained 3 times about the AC unit above us leaking, they claim the fire started on the balcony of the unit above us. If that was true, my living room & balcony would have been destroyed too and that was NOT the case!! The damage was the same spot where the AC had been leaking. They did rush to help us find a new place and now that our lease was up as of 7/31/21and I provided a 30 day notice on 8/10 that we would be moving out, they are telling us we have to pay the full month of September rent & utilities!!! They claimed it was an Illinois Law which again was untrue. I will NEVER rent from this company again! We always paid our rent on time and this is the treatment we get back?? Not even willing to meet us half way. Greedy shady people, Kimberly Schwitters to be exact. read more

I work in this industry and have for two decades. I tried to meet with the office manager, Kimberly Schwitters, to obtain some routine information. The reception I received was the rudest I have ever encountered. She was screaming at me and her staff that she did not have time to deal with me or anyone else and to come back in several days. I cannot understand how such a person can be put in a position of responsibility. I don't trust their judgement. read more

Was very excited to apply and move into a property here, despite our leasing agent named Jen being extremely condescending and rude. Then when we were turning in our application she came storming out and yelling at us about something we didn't do that we needed to do with a red face, almost like she was attacking us. Horrible experience, we decided that if the management is going to treat us like dirt while applying to move in that this probably wouldn't change if we had any problems while living there so we've decided to not move in. read more

I've lived in the same apartment (owned by S&S) for 12 years. As a tenant, the one thing you can be absolutely sure of, it a complete lack of respect. A month never goes by that a ridiculously worded letter won't come in the mail, usually "informing" me of "yearly mandatory city inspections" that will be taking place. Last year I had three of these "yearly" invasions of privacy. During that same time (and until NOW), I have had a call in to repair my bathroom floor, and it has yet to be accomplished. I'm 100% sure when and if they ever decide to do this, they will show up unannounced and try to barge in as if they live here. In the newest rudely worded and imposing letter, I have been informed of yet another "MANDATORY INSPECTION", in which it states that I will incur a fee of $50 if I am not here to let them in. The appointment (which I did not make) is for the middle of the day on a Thursday, less than a week away. In the same letter it states to make sure they have a key to your apartment in case you aren't home, which is entirely redundant based on the fact that you cannot change your own locks and it says so plainly in your contract... Also, since they have your key (obviously), why the threat of a fine? Just bad business practice. It feels like I'm living at a state owned facility... After being a tenant for more than a decade, I routinely receive "fines" and eviction notices, the very next day after rent is due, even though my rent has been PAID IN FULL. When I call about the misunderstanding, I'm told to "just ignore the letter", as if it's fine from a business standpoint to wrongfully send notices to vacate a premises. And more than once... I take care of my home, pay my rent, and have never given them any trouble whatsoever. With this in mind, know that they will never promptly fix anything, treat you like a human being, or tell you the truth about why they want to come snoop around your house. (I've checked with the city, and 3 inspections yearly is in no way mandated.) Even though I've paid them over 75,000 dollars in a decade, I get more threats than respect from these horrible people. Oh, and my rent is randomly raised in ten dollar increments whenever they feel the need, with no prior warning or reasoning behind it. If you decide to rent from these guys, make sure you don't enjoy things like privacy, respect, or well maintained facilities. read more

This place is HORRIBLE to deal with! Last July, our air conditioner went out and it took them OVER A MONTH to fix the issue! We had maintenance out multiple times to try and "fix" the problem that could never seem to find. They then gave barely any credit for the inconvenience, even though my apartment reached over 90 degrees on more than one occasion! Fast forward to about a week ago and, low and behold, our air conditioner broke yet again. So we called in as soon as we noticed the problem to the maintenance man who told us he would be out the next day and he never showed up, called, or answered our calls so we called the office who said she would put in a work order for it to be fixed. That was last Wednesday. We heard nothing back from them yet again after that. We called them yesterday to see why we had no resolution and why we had not been called from anyone, and they told us that the weather had not yet warranted them to come fix the units even though my apartment had reached 85 degrees and my one year old is running around our house in just a pull up and still sweating. They finally sent someone out last night, but of course he could not fix the problem. The same guy came out to try again today to fix it. He spent all day here trying to fix it but it is STILL broken and is again 85 degrees in here. He has been telling us for several hours hes trying to find a portable air conditioner for us, but it looks like hes not going to get one tonight so again my child has to try and sleep somewhere that he cant be comfortable because it's so hot. Oh and btw we live above the laundry room. The people working here are horrible! The company only cares about money and are quick to try and evict someone over not paying rent but when it comes time for them to take care of something they are supposed to they are slow than molasses! I will NEVER recommend anyone ever rent from this company as they will not take care of them when needed! read more

If I could give 0 stars that would be great. This place is horrible to rent from everyone I know despises this company. They gave me a rent credit and made me pay it back. It was for a referral and because I live in a house and the person moved to an apartment. I overpaid on my rent and they found everyway to deduct money from my payment that I haven't received yet. Still waiting! And some of their staff are rude and the maintenance team they have is awful ! Beware read more

Would not recommend this rental company. They seem to have shady practices. Within the last week, we received an offer from S and S that if you leave a positive review (had to be positive) at places like yelp, google, bbb, etc. and screen shot it / send it to them, you would get a $25 rent credit. It seems very slimy to basically pay for positive reviews ( and it seems to be working, they were 1 star on google when the message was sent out, and now there is a wave of new, 5 star reviews). Tread with caution! read more