Great company to work with. Very professional and knowledgeable. They diagnosed the problem quicklyread more

I was able to get same day air conditioner service. The team described everything they were doing…read moreand helped me understand my options. Really grateful for you guys!!

I was in search of a full air-duct overhaul and reached out to McMurray's to start the project…read more They responded promptly and followed up with a phone call, which I really appreciated. Although there ultimately wasn't enough time to complete the full scope of work, they were transparent about that from the start. The communication was clear, timely, and professional throughout the process. If I need HVAC maintenance in the future, I will definitely keep this company on my short list.

Had an AC emergency. Never responded to multiple calls. Very disappointing! Please look elsewhere.read more

Tony was very skilled and he had good customer service. He was punctual.read more

Tony is a pleasure to work with. I've called this company for emergency assistance with my AC twice…read morenow and both times the unit was fixed for a reasonable price. Another company tried to get us to completely replace our system unnecessarily. This company is reliable, honest and knowledgeable. You can trust them!

Best service! Found them on https://dmvprofile.com/ -- fast and professional.best serviceread more

I am Jenny Du. I posted a plumbing service request and received a call from your company. You…read morearranged for your plumber Earl to contact me directly. He claimed to have spoken with my tenant, understood the issue, and could come later that day for an inspection. He stated clearly that there would be a flat rate inspection fee of $59.95, as advertised and above message sent to me via your Yelp page. I provided my credit card number based on that agreement and waited for updates. By 8 PM, I had received no call. Upon contacting my tenant, I learned that the plumber had visited, did minimal work, stayed for less than an hour, and left. I immediately checked my credit card and found an unauthorized charge of $495. The next morning, I called your number but received no answer. When I reached the plumber directly, he admitted he was going to call me but chose not to because it was "too late." He claimed the $495 was a "inspection fee" and that an additional $450 would be needed to complete the repair. We had a brief dispute, and I informed him I would pursue this matter through formal channels. I have since disputed the unauthorized charge with my credit card company and am awaiting resolution. Meanwhile, your continued efforts to contact the property owner through third parties to seek payment are inappropriate and unacceptable. I hereby put you on formal notice of the following: Your advertising and initial representations were deceptive and constitute fraud; You intentionally avoided contacting the cardholder at the time of visit under the pretense of it being too late; You charged a significantly higher amount without authorization; No actual repair was performed since the water was still leaking. and I have written statements, messages, and screenshots from multiple tenants to confirm this. You are instructed to cease all informal contact attempts with me or any associated parties. This matter will be resolved solely through formal and lawful means. If you believe you have a legitimate claim, you are entitled to pursue it through legal channels--as am I. All further communication from my side will be documented and may be used in future legal or consumer protection actions.

This HVAC company sets the highest standards that other companies might only wish to achieve. This…read moregroup of technicians are professional, are knowledgeable, are honest, are polite, are timely, are caring, and are what customers rarely see in today's world of business. They do not try to over sell, nor over charge, nor take advantage of customers. They installed our broken, outdated HVAC system with exactly what other companies wanted to over-charge for a routine replacement heat-pump. R&R has earned this 5-Star rating from every customer because they are that good!!!

They are well priced and honest and were referred by a co-worker. Great recommendation will always…read morerefer them.

As Murphy's Law would have it, my air conditioning unit konked during the hottest days thus far…read morethis season. I got busy calling multiple companies for an estimate. Based on a friends recommendation, I contacted Air Pyramid. The owner himself came out the very next day. He confirmed that the system needed replacement ‍. He was patient, informative and most importantly ON TIME! He provided options and comparisons on the different systems available, to include pricing and his strongest recommendation. Once I decided to work with Pyramid, I called him with my unit selection and a deposit. We agreed that he'd come out and install the outside unit and then the inside portion on the following day when i could take leave to be home. Get this..when I called the morning of the outside install to confirm his arrival time, he informed me that he'd already completed the install. it was 9am! The inside install was in my attic crawl space . It was 95 degrees outside and no air in my house. Mr. Cartledge went to work. My unit was 26 years old and the last install provided some unexpected removal challenges. He didn't charge me anything additional and maintained his same pleasant and professional stance the entire time sweat poured from his face. I could barely stay in the house, and can't imagine getting in that work space. To say that I recommend this company is an understatement!!! I'd invest my hard earned money if I could. The workmanship is excellent, the price was excellent, the customer service unparalleled. oh and he called me the next day to make sure everything was ok.

Extremely professional, friendly, and affordable. The company quotes "We are there when you need…read moreus". This quote is definitely accurate. I called, received immediate service, and the technician followed up and successfully fixed my heating unit. Thank you for your service and look forward to doing business with you in the future.

I just wanted to update my review to add again what a fantastic job Alonzo does. I just had him…read morecome out today so that I could enter into a yearly warranty contract with Holy Spirit so that they would service my units twice per year. I've previously done the same thing with a different a/c company, however, Alonzo did a MUCH better job. He was more thorough during the servicing/inspection, and went above and beyond in several ways, not the least of which was to work very hard to help me figure out how to register my units with their manufacturer so that I could be covered by the manufacturer's warranty. Never once has any other a/c company I've had come out to my house helped me with that - I didn't even know that was something I could do! In fact, I'm furious with the prior a/c company I was using, for they didn't even bother to tell me about that. If they had, and if I'd registered my units back then closer to when I'd first bought my house, I'd have received a 10 year warranty from the manufacturer, but at least I registered them late with Alonzo's help and received 5 years - all thanks to Alonzo. Without him, I wouldn't have coverage at all. Again - just truly appreciate Alonzo. He's so knowledgeable and so helpful. I'm so grateful this company is here.

I had an extremely disappointing experience with Holy Spirit Heating & Cooling. The service ticket…read moreclearly stated that the motor housing unit on my A/C needed to be replaced--not the motor itself. However, when Mr. Alonzo arrived, he quickly "eyeballed" the unit and incorrectly concluded that the motor was not the right one for the system. Both I and the property maintenance supervisor explained that the motor was, in fact, the correct part, and that the actual issue was with the motor casing, not the motor itself. Despite this, Mr. Alonzo insisted he was correct and refused to acknowledge the actual problem, even after the supervisor walked him through the situation for clarity. Worse, Mr. Alonzo submitted an inaccurate report to the warranty company, which delayed repairs and created unnecessary confusion. Buyer beware--this company provided poor service and false information. There are far more knowledgeable and efficient HVAC companies in the DMV area. I strongly recommend looking elsewhere for reliable service.

Quick and honest. Two other companies provided their assessment (to buy a new system), and left me…read morewithout a/c for a week. Hopkins had my a/c running perfectly in 20 minutes.

Great customer service. Were able to see my AC unit same day I called. Showed me what was wrong and…read morefixed the part. Thank you!

Mike w/ AG Heating & Cooling and his partner were great! They arrived on time and replaced my…read more35-year old system per our agreed Statement of Work & price. I will definitely reach back out to them for any future HVAC needs. Highly recommend!

AG Heating and Cooling installed an HVAC system for my father last year. Unfortunately, the system…read moreis not working properly this year, and I have had a very difficult time getting any response from the company. I have tried reaching out multiple ways, including email, Yelp message, phone call, voicemail, and text message, but have not received a response. I understand companies get busy, but when a recently installed HVAC system has an issue, I would expect some level of follow-up, especially if warranty service may be involved. Based on my experience, I am disappointed with the lack of communication after the installation. The initial work may have been completed, but the lack of response when a problem came up has made it difficult to recommend them.