I brought my vehicle in for a growl when it started and the service necessary light on. I was…read morecontacted that I needed an oil service ( even though I was still 1000 miles away from the recommended next oil change) and a weak battery. They also let me know that I needed to have 4 wheels replaced as there was an issue with the part that you check the air in the tires. My total was going to be close to $1,000.00. I said forget about the wheels just the oil and battery but is there a leak? No leak, they assured. SO now my total is $400.00. She then calls back to say she worked the cost down to fix the one plug THEY BROKE on the tire. and by the way, the alternator needs to be replaced, that's why it is growling. That will bring you to $1000. No thanks, $400 gone and the problem I brought it in for is still broken. NEVER AGAIN!!

I have taken the same vehicle in for an inspection and oil change for 8 or 9 years, and always was…read morecharged $61.88. This year the same inspection and oil change cost me $101.88, a $40.00 increase. I feel a $40 increase over the normal $61.88 was excessive.

Jerry assisted me with a couple issues with my Mini. May have been minor issues but he was very…read morefriendly and helpful.

Very poor customer service. Rude front desk staff. I'm not going to get into details here as it's…read morenot worth my time. But here is a hint for the main corporate office. If I am spending money at your chain at least train people to say Hi or Hello or at least acknowledge your customer.

Serviced my car for my tires. Gave great, honest advice and a great price. Shout out to Kyle and…read moreEli.

A bad nightmare happened after our first night of our roadtrip vacation. My tire was flat!…read more I had just filled the fires with air the day before. I googled tire shops by the hotel we were staying - luckily Horsehead is a pretty convenient town in terms of shops and stores. Mavis popped up and I spoke with a guy named Jon. Right away I could tell he's more on the thoughtful side. He told me not to drive on a flat tire because it would ruin the rim and tire. I told him I was able to inflate the tire back and it seems to be holding for now. He said to bring it in and they would check the tire for me. I explained it seemed to me like air was leaking out of the valve stem. Once there the tech put it on the lift and sprayed the tire down and checked for nails and leaks. Around the valve stem was fine but apparently the stem itself was loose. He used a tool to tighten it and voila... My problem was solved. Great attitude and helped me out big time and they didn't even charge me for their service!

Just picked up my SUV - service was excellent - the process was so simple - Matt Murphy my salesman…read moresaved me a lot of time. I highly recommend.

Purchased a new explorer, did all paperwork and 3 weeks later got a bill in the mail for $18…read more License plate was held due to balance due. Ferrario made the mistake. Their explanation was you signed a paper to cover any mistake. Poor business choice for 18.72. Lost any future business with me.