After three attempts to request an estimate for our driveway sealcoating, S & G finally contacted me. They did a satellite estimate. I agreed to the cost of the job and a date for doing the job was set. The date was an advantage to S & G as I explained that they were doing a sealcoating job for my neighbor, two doors down (no second trip involved). The sealcoating job was decent. They were careful not to get anything on the garage door or pavers. Upon closer look the next day, I noticed some white spots on the driveway (one larger than others). I sent S & G a photo of the larger spot and asked for a response to this. This was around 7/27. Between 7/27 and 8/18, I was told, twice, that the photos were forwarded to the guys who did the job and someone would contact me. After nearly three weeks later and not being contacted, I told S & G that I do not want any further contact and I am considering my issue closed. They contacted me anyway and set 8/21 as a day that someone would stop by the house. I waited all day and no one showed up. On 8/21, I said my patience had run out and I, absolutely, do not want anyone contacting me. My 3 star rating is, basically, for the amount of time it took getting an estimate and the lack of follow-up to the photos that I sent. read more
