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S & F Towing

5.0 (1 review)
Open • Open 24 hours

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1 year ago

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Springfield Towing

Springfield Towing

(2 reviews)

DO NOT CALL THIS PLACE…read more I called to ask the cost to move my car a short distance off the highway. After I gave my location, I was told a driver was "on the way" but couldn't be dispatched unless I provided my credit card. Only then was I quoted up to $350, which I immediately declined, refused to give my card for, and told her to cancel the driver and the entire transaction because I would call someone else. Despite being told the driver wouldn't be sent without payment info, he still showed up and towed my car. The driver himself was great and professional. He agreed to $200, but once we arrived (a two-minute drive), he called his boss and suddenly raised the price to $250. I refused to pay the increased amount. At that point, his boss got on the phone, spoke to me disrespectfully, and threatened to take my car back if I didn't pay the higher price. He also made comments like, "I'm sure you'll find someone else," and "I'm sure you have someone who can do it for free." The bosses name is SHAHRIAR SALARTASH, he spoke to me in a very disrespectful manner and try to make it seem like it's my fault they hadn't moved my car for less than a mile and we're trying to charge me 50 extra dollars out of nowhere. Overall, the experience felt misleading, pressured, and unprofessional from start to finish.

Springfield Towing was assigned to us by USAA, our insurance company, when the radiator on our…read moreVolvo broke and began leaking coolant. Although USAA told us that that the tow would arrive in an hour, when we called Springfield Towing they told us it would be more like two. We appreciated their honesty! They offered to call us when they were on the way so we did not have to wait right by the car on the side of the road. They did call and arrived at the specified time. The driver was polite and professional and they handled the tow (to a garage we requested) quickly. Kudos to Springfield Towing.

S & F Towing - towing - Updated May 2026

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