I want you to know what an EXCELLENT experience I had with Harper, who assisted me in selecting a…read morenew laptop. As a senior who is still working and had not used a laptop in nearly a decade, I really appreciated the time Harper took to understand my needs. He patiently walked me through the different laptops I was considering and clearly explained the pros and cons of each one so I could make an informed decision. Harper was exceptionally patient, knowledgeable, and helpful throughout the entire process. He never made me feel rushed, and I left feeling confident about my purchase. Employees like Harper make a real difference in the customer experience, and I hope he receives the recognition he deserves. Please pass along my sincere appreciation for his outstanding service

Costco is a wholesale warehouse. You need a membership to go in; you cannot stroll the warehouse,…read moreeating samples, and preview it. You cannot use someone else's card. In fact, you can't bring a friend and have them use your card at checkout. If your friend wants to buy something, you are paying for it. It offers early hours for Executive Members so if you don't have that membership level, you won't be able to enter. Executive members pay for that perk. Check the Costco website for hours, not Google. Sometimes it is very crowded and the staff works hard to expedite people through the lines. Trying to find something can be a bear and requires extra effort on your part. Yes, that's part of the experience. I've ordered a pizza and they handed it to me and I have ordered a pizza and it wasn't ready by the time I finished shopping. The pizza is a good deal; when you will get it, depends on the volume ordering. I try to go on "off hours". I am an Executive Member so that may be when they first open. In general, expect crowds. Everyone has a monster cart that they are trying to navigate around the store. Imagine someone used to driving a Spark is handed an Expedition and they are turning a corner. It can get crazy but that's part of the experience. A lot of the complaints are part of the Costco Experience. You are warehouse shopping and the staff tries to work fast to get the crowds through. Mistakes happen. It can be a nuisance to fix a mistake though hopefully, the mistakes are a small percentage.

Update to my previous review…read more The Good: parking is ample. Personel were very friendly. Difference? Without putting finger, perhaps the age of the people at the cafe. Today there were older people tending the cafe. While the other day they were younger with the personality of a fire hydrant. Today pizza choices were very abundant. The employees were on top of things. Pizza was piping hot. The Bad. The exit lines were long, but rolling. The Ugly: N/a

If you have a return, be prepared for a looonnngggg wait. I…read moreemployee and 1 customer who was returning an item. I was in line for over 20 minutes. I actually lef5 out of the line, retrieved the item I wanted to exchange and it was still the same person trying to finish with her return. Extremely slow.

The owner is awesome! I always like to shop here because you can find quality items for really…read morecheap prices.

From the owner: We are Killeen’s largest publicly accessible liquidation retailer…read more With a “little bit of everything”, you’ll want to shop here first and save! Toothpaste to toys, Holiday decor to home goods, we have it at a discount.

What a fun place. Staff took the time to explain how everything works and what they can do for the…read morecommunity and other business. Everything was organized and displayed very will a little tight to shop . Good selection

The best to do business with, great people and great products. They are stocked with the hottest…read moreitems and are honest about what sells

I'm part of a legal cannabis company that recently sold product to AWS. What I didn't know was that…read morethe owner (Raj Patel) is a shady individual who not only never paid my business for the products we delivered, he also never replied to any of my text or calls when I tried reaching out to him about settling payment. Not to mention he also began selling my product within his warehouse making profits off my product while he still hasn't settled his invoice. How does that happen? Has he ever heard of good business practices? He stole over $1,500 from my company in product and they've yet to settle the matter nor communicate when they'll pay what they owe. I also created a custom banner for my business that I setup in his warehouse for marketing purposes. When I tried to take it back because of his shady business practices he blocked me from retaining what belonged to me. In total this man (Raj Patel) owes me $1,800 for what he took from my company. I'd stay FARRRRR away from these guys.

[REVIEW # 2,000! :D]…read more I'm pretty familiar with Sam's given we have one pretty close to home. So, being here and the need came up, it was a good thing it was conveniently on our way home. (It was sorta a last minute calling-and-audible thing in the car.) It was pretty crowded on a weekday afternoon, but we got lucky with parking. (Right up front!) We needed to get a few things for dinner (we were currently a dozen peeps packed in Big Bro's house for a few days) so bulk was the way to go. We found everything we needed, and with the scan and go option, checking out was at ease. We couldn't leave without making a stop at the café. Mom had her usual hotdog and drink combo, and I had my pizza and drink combo. What a bargain: less than $5 to feed us both! And it's not like they're snack sizes: they were meal sizes! FUNNY FACT: I finally found something smaller in Texas vs California. I was surprised as I expected it to be much bigger compared to the Sam's I normally go to. Great run! Good to know they're here. Will make another stop when that kinda need comes up again!

Thank you to Tim from Automotive for replacing my car battery with a pleasant attitude. I went to a…read morecompetitor first before coming to Sam's and was told it would take 2hrs to change because replacing batteries on car is not their priorities. Tim saved the day and now I can continue running my errands with a peace of mind. Thank you Tim!