They keep telling me that the billing department is in another state, yet the bills have their…read moreoffice phone number on it. They submitted a bill incorrectly to my insurance back in June and they still haven't fixed it. When I call the office they are either very rude or they hang up on me. Apparently they have new owners and they either fired everyone that worked there or they quit. The new staff is completely unprofessional. They even told me that the old practitioner that I used to see took my medical records home so they are now lost, since he no longer works for them. Ever since they were taken over by new owners it has went completely down hill. Not only would I not "recommend" this office, I would highly recommend you go somewhere else.

The only people in that office that is worth a crap is alex and brandy the receptionist never relay…read moremessages and they discharge ppl for their own personal reasons they are horrible human beings the receptionist told me she didn't care when i called in n told her my dad was sick at the va hospital i had to speed to get to my appointment just for her to discharge me for no reason other than i was being rude ha! Shes always rude i gave meridian an earfull !

I had a major heart attack about 15 years ago and was treated by one of the physicans at this…read moregroup, namely Dr. Britz. As a result of my heart attack they implanted 2 stents at Mercy Hospital in Muskegon. I left the hospital with several prescriptions, after a few months they all ran out but one, the one for Metoprolol Tartrate 50mg. For the first 10 years, once a year, when I would renew my prescription at the local Walgreens, they would have to check with the Dr.'s office for renewal, this renewal was always given and I never had any contact with the Doctor, for 10 years, then, suddenly I had to see them every year to get checked out, the first time I went I kidded him about this being a "CYA" type of check up and I told him he should pay for it, he did! The first time anyway. I had to see him every year, that lasted for a couple of years and then I was told he was,"On leave" and I was seen by a Nurse Practitioner instead of my Doctor, he was now out of the picture. This year I called to make my appointment and was told I had to see a different Nurse Practitioner, when I started to complain, the girl who answered the phone became very rude and when I informed her of her bad manners she turned me over to the Office Manager, who it turned out had manners that were just as bad or worse. When I pointed this out to her, she hung up on me. The next day I recieved a registered letter from the firm telling me that after 30 days they would not provide me with any medical support, and they still didn't renew my perscription. If you look up Metroprolol Tartrate on line you will note that the first thing they tell you about it is that you must not stop taking it suddenly, bad things will result. It is my personal opinion that this is just another organization of "Get rich on insurance" Doctors who treat their patients like cows in a milking barn and when one of the cows acted up they cut it off.