I was very pleased with the store, the sales person, the delivery and set-up, and of course the new…read moreclothes dryer. The whole experience was was very satisfying and problem free.

Great appliances great service. The guys who delivered were friendly & very careful &…read moreknowledgeable! Highly recommend them!!

I had Jerry out to fix my LG washer about 5 months ago. he replaced a pump and it was warrantied…read morefor a year. the pump stopped working about two weeks ago and we tried to call him, his mailbox is full so I had friends text him as he requested. one person he did not respond to at all and another after two days he asked for our address and then never contacted us at all. We are owed a new pump and if my husband had not ordered one after the last time and knew how to put it on I would still be without a washer going on more then a week.. And we do a lot of wash in this family. SO when is he going to respond and say he cannot come, or he will come etc. Very poor business person at this point and I live in a rural area where repairmen are scarce esp for LG appliances and he knows this.. so what happened to this guy I have no clue but he could have found the time to answer me and also tell my friend who he asked what was our address what his plans were.

Jerry is absolutely the best repair person I have ever met. He is exceptionally reliable. He came…read morewhen he said he would, charged what he said he'd charge, and the repair took exactly as long he said it would. He kept me informed from my first cry for help, to the time he arrived at my door to fix my beloved dryer. His prices were extremely reasonable! He was accommodating, polite and professional. I will use him every time I need appliance service and I will recommend him to anyone! Now...if we could just get him to provide Directv service....those bastards keep you waiting for days...

My best friend and I have been shopping around for used appliances all day both in stores and via…read moreFacebook Marketplace, and Ace Appliances was, by far, better than A&J Appliances on Hwy 52 and Scratch and Dent (Florence Appliances) on 2nd Loop Rd. Best deal with the best selection. Additionally, the owner was very kind... easy to tell he is a good, Christian man by how he speaks and does business. Highly recommend anyone come in to do business here.

I have purchased from here before and recently purchased a nice Maytag washer & dryer. I am…read morethrilled with these seeing as I got both for less than the price of one! Thought I was having an issue with the washer and they lined up service quickly and at my convenience- only for me to find out it was an Operator Error! ( the water was cut down to a trickle!). So great to deal with honest and friendly folks! I will be back and will send my friends!

My washer was n0t spinnintg the water out. A tec fromA & L came. he said where is the washer. He…read morefollwed me to the washroom. Then slapped the top of the washer and told me it would cost too much to repairand he probably could not get all the parts. The chrge was $ 79.00 to come out and tell me that without even looking at it. I refused to pay him. H e signed me up for a whole house waranty At 53.36 a month. I never signed anythining. I have never used this and refused to pay the $53.36 payment to my credit card company,, The man from A&L scammed me. I will never use old and if there is anyone out there who can help us.Please let us know. A woman in the appliance dept. at Sears told my daughter how this same thing had happened to someone else. Rachel Gauldin rchlgauldin@yahoo.com

From the owner: factory service on whirlpool, maytag,jennair, kitchenaid.ropper amana,frigidaire,electrolux,wolf,…read moresubzero

Jason is the best.He has done several projects for us.Excellent quality,professionalism and…read moreknowledge.

I have worked with Jason and highly recommend his services to you at The Florence Handyman. His…read moreskillset goes far beyond mere handymanning though - this guy is the creative problem solver so reach out to him whatever your practical project and see what he can do for you.

I rate them a one star only because I can't rate zero stars! I purchased a refrigerator from them…read moreand it was an expensive one that was delivered to my house not working and dents on the door. I purchased a new home with new appliances that they installed and the dishwasher has never worked. Had it repaired once and works then once again it does not work. Dishwasher was installed in my new home broke so I feel they should replace but they tell me I have to call GE and work it out with them on replacing!!! This company is a joke and I would NEVER recommend anyone to purchase from them.....

We recently had to have a new bathtub faucet and sink faucet replaced in our home, and I couldn't…read morebe more pleased with the experience. Our house was built in 1941, so the plumbing involved older metal pipes, which can often present challenges, but the technician handled everything with skill and professionalism. I truly appreciate the care and attention to detail, especially given the complexity of working with older pipes. I would absolutely recommend their services and will be using them again in the future.

My parent's hot water went out due to a power surge. They had a hot water plan and a company was…read morecalled to come out. That company said they could come out in 4 days. We had 33 people planning to come to the house for Christmas gift exchange. The company the plan was with called Jordan and Sons. They came out the next day, ahead of schedule. Andre and Dawson were very professional and efficient. While draining the water heater, they looked at (and fixed) another issue under a sink. Needless to say we were very pleased!