Me and my family have been seeing Dr. Walton and his staff for a few years now. We're always greeted with kindness and great communication. The staff is prompt with returning calls. Especially if it's an emergency, Dr. Walton responds immediately even if it's his day off. The bills are rough because in my experience pretty much ALL insurance companies are horrible!! To avoid payment issues, always ask for the appointment or procedure to be ran through your insurance beforehand and most importantly call your insurance company yourself to see what is and isn't covered prior to your appointment. That responsibility shouldn't fall on any practice. You're responsible for obtaining all the information you need, ignorance is no excuse with Google at your fingertips. FYI: from what I've learned florid, additional needed x-rays, and a replacement tooth crown in or less than five years is not covered by insurance just to name a few. Anyway, my family is very pleased with the service. read more

Dr. Walton is the best dentist I've ever had! He is truly caring and genuine! Dr. Walton takes the time to explain the procedures and offers options. The office is High Tech. Everything gets done in the office usually on the day of appointment. Most importantly, Dr. Walton saves teeth! No matter how bad the teeth are, he has the training to restore them. I've never had such a smart Dentist that knows everything about gums, teeth, etc. I am so impressed that I won't go anywhere else!! Thank you Dr. Walton for all you did for my teeth!! I can eat anything again! You are truly amazing!! read more

Thanks to Dr. Petry and Dr. Walton..you truly need to teach customer service to THE WORLD. This is the MOST CONSISTENT friendliest, nicest, cleanest place ever. I have been a patient well into 20 years. I am now able to eat on all 4 quadrants of my mouth. I got all my services completed. Everyone knows their job and do them well. U ALL ROCK!!!!! read more

Dr. Walton and the rest of his staff will assure you get the best quality care of treatment while also making sure you're relaxed during the process. His office boasts a modern look with a homey feel as well. I also didn't have to wait for too long in the waiting room. I have to say that I've never felt like a start after coming to Dr. Walton's office. This office will ensure you'll get a red-carpet experience. I would highly recommend this practice! read more

My family of four have been going to their office for years. Every time, I have a bill due after insurance which is all the time, because they overcharge for everything. I was able to make monthly payments, which they said that wasn't a problem. So when my daughter just went the last time they wanted full payment. I called Debbie and said we have been paying this way for how many years. But as a result of them being greedy they lost a family of 4. I am very disappointed with all of them. Do not go to this office. read more

Best Dentists in Akron! Very professional staff always polite. I would definitely recommend them to anyone.

My son's 1st dentist experience and I was thrilled how they made him feel so comfortable and relaxed. Great staff!!! Beautiful and clean office!!. Would recommend this dentist to anyone read more

Great care - but be warned "...we work with all insurances..." does not mean that your insurance will work with THEM! Their charges were WAY more than what my insurance deemed "typical" or "allowable", so my out-of-pockets were too much for me to even consider continuing care from them. I thought I had a new dentist...nope. They're super nice, very professional, but be prepared for major out-of pocket expenses (even if you have insurance). read more

Used to be a Christian based, compassionate business that I loved! Am now switching to a different dental office b/c my last 3 visits I had to argue over the padded bill. I would suggest you get the EOB in advance & have Dr. Walton sign off on it before any work is preformed. Don't let him do any service, but what the EOB reads. Don't believe it when employees tell you that your insurance covers the cost. I've never heard so many lies & denials from a professional staff!!! Also, if you have a credit, get it back the same day or they'll find a way to use it for you. Very sad to leave this post after so many years of great service w/ Doctor Petry. read more

About 6 months ago, I called Petry/Walton's dental office for a teeth cleaning quote. The receptionist told me it would cost approximately $160.00 because as a new patient I would need x-rays. A little on the expensive side, I thought, but I had read favorable reviews, so I made an appointment. Well, the office was very nice, flat panel televisions at every turn. The staff seemed relatively friendly. All was well . . . until I went to check out. "Your total bill comes to $310.00," the receptionist told me. I responded, "how could this be . . . I was quoted $160.00 on the phone, and the x-ray technician, earlier in the appointment, confirmed that would be the total price." The receptionist basically said, "Um, well, it is what it is." I was shocked. I looked at my bill. I was double-charged for the cleaning and charged for extra x-rays that I had declined. I reluctantly handed her my credit card. Later that day, I called to complain. I spoke with the receptionist, the office manager, and the hygienist. All agreed with me that I should not have been quoted one price and charged another, but no one was willing to do anything about it. I was told Petry would call me later that day. He never called. I even called my dentist from home, I am a recent Akron resident, and he essentially told me that I had been screwed. In summation, if you like to pay for overpriced dental hygienists, superfluous x-rays and more flat panel televisions than you can count, these are the Dentists for you! read more