I had a fantastic experience working with Nina at OC Tax Geek. I've been coming here for years, and…read morefor good reason--I've referred multiple people who have now become regulars themselves, which really speaks to the loyalty they inspire in their clients. Nina made a potentially stressful tax season incredibly easy and manageable. She is thorough, professional, and really looks out for her clients. What I love most is the office atmosphere; under John's leadership as CEO, they've created a space that balances top-notch professionalism with a great sense of humor. It makes the whole process so much more enjoyable. I walked out with total peace of mind. If you're looking for someone knowledgeable and kind who truly knows their stuff, go see Nina! I'll definitely be back next year.

Louis Aguilar was fantastic, great tax preparer! He is informative and very helpful…read more OC Tax Geek is great business and I am happy to have been a client for many years. New location is convenient and very nice!

I must join everyone else and give the highest ratings to this firm, especially my collaboration…read morewith Tai on tax preparation. He is detail oriented, thorough and provides very useful information on the tax code and the actions we take together. I have worked with him for a number of years and he makes paying your taxes as pleasant as they can be, under the circumstances. lol The prices are also very affordable !

I find it disappointing when a business responds to a negative review primarily by defending its…read moreactions rather than taking the opportunity to understand the customer's concerns and acknowledge where its communication could have been better. Since the owner has now responded to my review, I would like to address each of her three points. 1. Roth conversion calculations We were never told that calculating the Roth conversions would involve an additional charge. Had we known that, we may have reconsidered having the calculations performed. More importantly, regardless of whether there was a charge, the calculations provided to us by Tai were incorrect. He sent the calculations to us twice, and both versions were wrong. These calculations involved our actual tax liability and potential Roth conversion decisions. Providing incorrect tax calculations is a serious concern because a client could reasonably rely on that information and potentially make financial decisions based on it, which could result in an unexpected tax liability or penalties. The issue was therefore not simply whether the calculations were included in our client copy. The issue was that the calculations we were given were incorrect. 2. Mortgage interest The owner's response says that our mortgage interest statement was included in our return and that the information was used in determining whether itemizing deductions or taking the standard deduction was more beneficial. That was never clearly communicated to us by Tai. He did not explain that the mortgage interest information from the prior year was being used in that way, nor did he explain how changes in our mortgage-related expenses could affect that calculation. Mortgage-related expenses can change from year to year. For example, changes resulting from a loan modification or restructuring, property taxes, insurance, or other changes affecting our mortgage could potentially affect the itemized deduction calculation. As clients, we should have been given a clear explanation of how that information was being handled rather than having to infer it afterward. 3. Filing date and payment date This is the issue that concerned me the most. My complaint was never about whether Smart Tax & Accounting has a procedure requiring final client authorization before filing. I understand that authorization is necessary. The issue was that authorization to file and confirmation of when the return would actually be filed are two different things. Tai asked us to authorize the return, but he never confirmed with us when he would actually file it. He did not ask us what filing date we preferred or confirm the date on which the return would be submitted. That distinction matters. A client may need a refund by a particular date, or conversely, may need to make sure a tax payment is withdrawn on a particular date. Simply providing a payment date somewhere in the documents is not the same as clearly communicating and confirming when the return will actually be filed. For me, this was a communication issue, not an issue with Smart Tax's general authorization protocol. Overall, I am disappointed that the owner's response does not appear to address the actual concerns described in my original review. Instead, several of the points seem to explain why Smart Tax's procedures were technically followed without addressing whether those procedures and communications were clear and accurate from the client's perspective. I am leaving my original review in place because it reflects my actual experience with Smart Tax and the problems we encountered. I believe prospective clients should have the opportunity to hear both sides of the experience. If the owner would genuinely like to discuss what happened and review the facts of our particular situation, I am open to continuing the conversation through Yelp.

I was behind on my taxes for 3 years. My partner recommended this tax office and Jennifer as an…read moreaccountant. Jennifer was professional, thorough, and walked me through all my options to maximize my tax return. She's efficient in her work and has her clients best interest in mind. Prices were also pretty fair. I know who my tax accountant will be going forward!

Danny is very knowledgeable and knows what you can and cannot claim. He is very courteous and…read morepatient. We will be going here next year. He charges a very fair price.

Ive been going to Dan for the last 4-5 years. He's the best! He always answers any questions I have…read moreand works efficiently.

They were not at the office, took phone call but refused to offer service…read more Got recommended by friends but was worthless in offering any assistance.

I was able to get a consultation the next day after contacting this business, during the last few…read moredays of tax season. My consultation was with Anthony S. and he answered some of my questions and gave me reassurance in regard to tax preparation. He was well spoken and efficient. I didn't end up using his services at this time but I plan to use them in the future. Thank you Anthony, for your time. I recommend this accounting firm as they are professional and reliable.

Bharmal & Associates is amazing! They've been doing our business and personal returns for 4 yrs…read morenow. Manan helps us with our taxes and he is so patient and takes the time to explain things. He asks a lot of questions to make sure we not missing out of any deductions. I recommend this place and I don't know if you can request people to help you with your taxes but I definitely would recommend requesting Manan.

Fantastic professionals to work with: responsive, highly reliable in terms of timelines, and value…read morefor money in terms of the experience, insights, and project management skills they bring to the table. When it comes to financial and legal matters, you never want to go cheap, but you also should never overpay. EA Tax Resolutions is priced right, and they execute flawlessly, on time, and with a level of professionalism that far exceeded my expectations.

The friendly professionals at EA Tax Resolutions are knowledgable and efficient. They offer…read moreup-to-date software to help facilitate completing returns, and with easy electronic filing, you'll receive your refund right away. Avoid the stress, procrastination, and headaches that come with filing your own return. For credit purposes, many leasing agents will require a professionally prepared return. Get busy and contact EA Tax Resolutions now. You'll be glad you did!

Garrett at Crossroads is the best! He has been doing our taxes for 6 or so years and is always so…read morehelpful. He answers all of my emails throughout the year so quickly and always helps me understand the random IRS letters that come in the mail. Thank you Garrett!!!

I met with them for financial planning. After having me sign an " engagement letter" that had no…read moredetails of the services provided, they acted shocked at my request for some sort of written agreement detailing specific services and times. After this they stated "I was not a match". Use at your own risk. Tony specifically the "planner ".requested I send sensitive documents through email.Absolutely under qualified, and unprofessional. I have proof of his partner/ colleague in his firm doing the same thing. I've attached a picture, because the owner is lying on the review.

Kathy, my CPA for 3 or so years now, responds super fast, even at crunch time. She is direct and to…read morethe point, wasting no time, and always punctual. She charges a fair price and helped me get a substantial refund last year. Cuz of an annoying K-1 that always comes late, I have to file an extension every year, but she has been appropriately conservative in estimating the amount I should pay both the IRS and FTB just in case on Apr 15, making my refunds even more pleasant of a surprise lol. She's also helped me with my dad's tax returns. Thank you! P.S. I think I already alluded to this earlier, but to emphasize in this day and age of stupid inflation: her prices are very reasonable, at least based on what I just read chatGPT says I should expect for our return's degree of complexity. Shoot, does that mean if she reads this she will raise her rates? I hope not hehe

I've been going to Kathy for the last 5 years I believe. She's direct , honest , knowledgeable, and…read morepersonable. When I have a question about taxes , I just ask her and she's usually quick and responsive. They have you upload docs on their portal so once you go to your appointment, you're in there no longer than 20 minutes making the experience even better; Quick ,Efficient, and seamless. Highly recommend her.

Didn't realize this AIM Mail Center spot was part of Amazon's package pickup network. I can't get…read moreAmazon packages sent home because I'm never home (work) in time to get my stuff before package thieves claim them, so I've been utilizing Amazon lockers lately, especially with the nearby Amazon Fresh store in FV closed now. My usual Amazon locker was full, and AIM Mail Center popped up as a Amazon Counter. Cool! Once I received my package-ready-for-pickup email from Amazon, I made my way over the following morning to get my package. The store opens at 8am sharp - and the guy was on-time. He was friendly, prompt, scanned my email barcode and started to sort through the pile of packages behind the counter. No lines. No wait. I was in and out in a matter of minutes. In addition to Amazon package pickup services, there's a few walls of PMB (private mailboxes) - which are sorta like PO Boxes, except they can prob accept Fedex/UPS packages for you in that the USPS can't. Assortment of greeting cards, display signs, mailing supplies, copy machine services - you can even get your keys cut here. Not sure about the prices, but I imagine the value is that you can avoid the crowd at the post office if you ship here. Plenty of parking upfront depending on time and day - it's in the busy Albertson's shopping center with like 7 Kei Concepts restaurants.

I used to come in here all the time to get my fingerprints for licenses that I need for my job and…read morethey're very very nice. I must've hit a bad day because this time the owner manager was very gruff and impatient. I felt really bad so I just finished up part of what I had to do and left that really nice young man that was in there isn't in there anymore

I had a business tax issue that was a little unusual and I was very worried about how I would get…read moreit handled. David at AT&A had no trouble understanding the situation that I was struggling to explain, he clearly explained the relevant regulations to me and he helped me address the issue very quickly.

I have been coming here for a few years and my experience has been great. David and the rest of…read morethe staff are always very friendly and professional. David meets with me briefly when I need to turn in my tax information to him and he goes over everything I need to know I never feel rushed or like I don't know what's going on. He is very friendly and the services he offers are affordable and well priced. I have recommended him to friends, family and coworkers. Great experience always!