INSURANCE FRAUD!!! I'VE BE CANCELLED BY CABRILLO FAMILY DENTAL??!!…read more I was a patient of this practice for several years. Despite them going out of network with all insurance companies, I continued because I liked the my dental hygienist. Dr. Henspetter, however, never actually performed any dental work on me because none was needed. Only exams. In January 2024 I had pain in a tooth and brought this up with Dr. Henspetter. Right away he said that I might have a crack in the tooth and it might need to be pulled. I was in shock and fear. He referred to an out of network root canal specialist, who was wonderful but costly. No crack but ended up needing a root canal which ended being over 2k. I returned to Dr. Henspetter for a permanent filling and crown in February 2024. Prior to scheduling the appointment I asked the front office if I could have the permanent filling done without placing a crown and was told this was not possible. I was hesitant but when ahead a scheduled. At my appointment I was nervous as this was my first root canal and I was not enthusiastic about the idea of having a crown placed at the time and could I just have a permanent filling placed. When I expressed my concerns Dr. Henspetter explained that I could go without a crown but that the likelihood of cracking the tooth was high and that the best option would be placing a crown. I told him I was not feeling still comfortable at that time having the cows an he visibly became upset. His tone and demeanor changed. At that point I didn't that it wise for me to allow him to do any work on me at that point because of his behavior. So I said I want to hold off for the time being. I could tell he was not pleased but I felt it was the right decision. The following month, March 2024, I found another dentist who was in network to do a permanent filling on the tooth. I gave them my insurance information and scheduled an appointment. The receptionist called me back to say that she contacted the insurance company and they said I already had a crown placed on that tooth. I told the receptionist what happened and Castillo family dental and that I had NOT in fact had any work done on that tooth. I called the insurance company and was told the Cabrillo Family dental had been paid for work billed the DAY BEFORE my actual appointment. I called Cabrillo Family Dental and asked if they had billed my insurance for work that I never received. I was told yes but that it was an error and they would straighten it out with the insurance company. After this I continued my dental care at another practice. Fast forward to February 2026, I made an appointment to have a cleaning with the hygienist because as stated earlier she was excellent. My appointment was for Tuesday February 17th. I received a called to confirm the Friday before, and I confirmed. Then I received another call asking me to come in at 9am instead of 11am. On my way to the appointment. 30 minutes prior to my appointment time, I received a call from the office. The woman's said in an unpleasant tone, "I'm calling about your appointment, we need to cancel." I replied, I'm already on my way. She said, "I'm sorry but we need to cancel. We can call you back later to reschedule." I thought this was unusual to have a dental appointment canceled 30 minutes before a confirmed appointment, not to mention the woman's tone. So I asked, may I know why the appointment needs to be canceled. She said "hold on" and placed me on hold. A completely different woman picks up and says "it shows here in our system that you refused service back in February 2024. And because of this you have been released for our practice l. The doctor not be able to treat you. You should have received a letter about this. Clearly I had not received any letter l, otherwise I would not have waisted my time contacting Cabrillo Family dental to schedule an appointment. I told the woman, at the time I was not ready to have the work done- which is my right. It was nothing personal agains Dr. Henspetter or the practice. I was confused how me choosing to defer dental work could get me cancelled from a dental practice. I went on to ask, considering l, how was I able to schedule and double confirm the appointment in the first place. She responded, " I don't know, you should have been removed for our system 2!years ago. Again very shocked and confused by the whole situation, asked if she would speak to the doctor. She said she would and would call me back. Instead, I received a text message. [see photo] UNPROFESSIONAL!! From the doctor who was so offended by a patient respectfully telling him "no" to a procedure to the woman who said "we'll call you later to reschedule." Knowing that I was no longer a patient at this practice. I've never had anything close to this type of experience dealing with any practice. Thankfully, this practice is not my/ your only option.

I've been going to CFD for 5 years since my longtime dentist retired. My hygienist, Leslie, is by…read morefar the absolute best I've had. She's kind, thorough & gentle. Her suggestions are helpful & she is encouraging. Today I had my first major procedure with Dr. Henspetter. I was very nervous as I had not had anything this major, (cavity under a crown) in many years. He immediately put me at ease, talked to me through the whole process, explaining what he was doing. He was friendly, encouraging & I did not experience any pain. My anxiety pretty quickly went away. My whole family, including young grandchildren, now go to CFD. Everyone is kind, professional & friendly, from the front desk, to the assistant to dentists. I highly recommend this practice!

The entire staff here is outstanding: professional, gracious, and caring. They're now caring for…read moremembers of my whole family for cleanings, checkups, and repairs. Great with kids and adults, including adults with special needs. Highly recommended!

It's been 13 years since my last review and I am still a very, very happy patient of Dr. Acosta…read more His practice is better than ever, and he and Mrs. Acosta still have a great team -- my favorite being the wonderful Frances at the front desk, who has been here all this time and always takes good care of me at the end of each appointment. It is always a pleasure to come in and get my dental needs taken care at Pacific Coast Dental, and if you are deciding between a few options for a new dentist, Dr. Acosta should be at least in your top 3, but I would just say CHOOSE HIM -- to me he is #1, and you won't regret your decision.

Insurance changes required us to choose a new dentist and the bar was set very high as we'd been…read morevery happy at another local provider. I did tons of review reading and eventually selected Dr. Jessica Tseng. After several visits for routine cleaning and crown replacements, I can now say that they have totally measured up. I don't hesitate to recommend them. Friendly staff and professional, pain free dental work. Thanks Rockaway Dental

My experience with Rockaway Beach Dental's billing practices has been extremely disappointing and…read morefrankly unacceptable. In December 2024 I had a crown placed and paid roughly $500 out of pocket. I was told at the time that my insurance would cover the remaining balance. In December 2025 I received a bill from the office for $573. I called Rockaway Beach Dental on December 4, 2025 to ask why. During that call I was told that my insurance had denied the claim because the X-rays submitted by the office were invalid or incomplete. My insurance had requested additional X-rays from the dentist. The office told me they were working with my insurance to resolve the issue and specifically told me not to worry about the bill while they sorted it out. They also said they do not charge late fees, so I should wait until they had clarity from the insurance company. Three months later, in March 2026, I received a letter from a collection agency (Transworld Systems) demanding payment for the $573. When I called the office to ask why they sent this to collections after telling me to wait while they worked with my insurance, they claimed they had no record of my December 4th call. They also said they had sent additional X-rays to the insurance company but never heard back. Instead of following up with the insurance company again, contacting me so I could help resolve the issue with my insurance, or even notifying me that the balance was being sent to collections, they simply sent it to collections without any phone call or email. They also claimed they tried to contact me. I did not receive a single phone call, voicemail, or email from them about this. The only communication I ever received were invoices for the bill that I had previously been told to ignore until the insurance issue was resolved. The situation became even more ridiculous when I tried to resolve it. The dental office told me they could not recall the debt from the collection agency and that I needed to pay the collections agency directly. When I called the collections agency, they told me the exact opposite and said payment had to be made to the dentist. I then had to call the dental office back and provide my debit card information over the phone to pay the balance directly. This entire situation appears to have started because the office submitted incomplete or invalid X-rays to insurance, yet the burden was pushed entirely onto the patient. Being told not to worry about a bill and then having it sent to collections months later with no warning is unacceptable. Patients should not have to deal with this level of disorganization and lack of accountability. I strongly recommend documenting every interaction if you choose to work with this office.

Been with 59B dental for years now. The office is modern. Staff is friendly. And most of all the…read moremost pain free dentist that I have ever been to. Dr. Tang and all of the other dentists, dental hygienists and staff are really good. I highly recommend them.

I am writing this review after a year of not going to this office. I started off with good…read moreexperiences with this dental office. Front desk was friendly, the dental office/equipment looked modern, and the dentists were efficient. Each procedure was explained and front desk helped with scheduling and often notifying for upcoming appointments. So the reason why I stopped going... I had a filling redone due to it coming off. However, I had pain around the same tooth for months. I couldn't eat on that side at all. I went back in for checkups to see if they can figure out what's going on. The head dentist told me to consider getting a crown since there seems to be a cracking on the tooth. They offered to cover the costs however I thought it was a bit extreme to get a crown from a routine filling. Over the next couple months, I would go back multiple times since the pain didn't go away. This included shaving part of the filling, redoing the filling, and trying to figure out my bite. And the final time I went there for a checkup, I was just told it could just be a neurological thing and almost made it sound like it was my fault and they can't do anything about it. The only reason why I kept going back was to give them the opportunity to fix what they had messed up. I ended up looking for another dentist and I told them my issue. They were able to figure what was wrong, and redid my filling. Now I have no pain.

I love this dental office! I have very healthy teeth thanks in large part to the care I have…read morereceived here over the last 48 years! Painless cleanings and professional and kind service!

Everything! They are all amazing. Have been going there for very long 25 years…read more Very calm and safe environment.

It was my first time going to Pacific Manor Dental i was a bit nervous about going to a new dentist…read morebut this dentist truly made my visit welcoming! I would recommend it to anyone looking for a new place and the inside was up to date and clean!

I appreciate how kind the entire staff are. Awesome to communicate via text and email with quick…read moreresponses. Sally is a great hygienist! So kind and gentle. The docs that I have seen are also very knowledgeable and kind. Thanks for having updated tech and keeping our teeth in the best shape!

Teeth hygiene is very important to me, especially if it affects my health and comfort. Finding G…read moreDental was a gem! Not only was the staff kind and welcoming to me as a new patient but Dr. Galang and his team is amazing at what they do. They took care of all my problems and concerns as well as making sure my appointments were flexible! G Dental definitely lives up to their 5 Stars in all aspects.

I have dental cleaning here, and I have great experience. Definitely recommended, all the staff are…read moreamazing

Dr. Wong and his crew are the best I've had (and I've had more than a few over the years including…read moremany years of orthodontics). The team was always friendly, knew how to work with my insurance, and did a great job with my cleanings, whitening, and any necessary tooth fixes. I started with Dr. Wong after another dentist (who shall remain nameless) told me that I needed a lot of work, including having my fillings replaced ("because they're old"). Suspecting the recommendation was a little odd, I asked for recommendations from my colleagues, who all seemed to go to Dr. Wong and had great experiences. That says a lot! From the start Dr. Wong developed a good rapport and never recommended any unnecessary treatments. We had more than a decade-long relationship of visits (including 4 cleanings per year!). I moved out of state and that's the only reason I'm unable to continue with him & his team, but I'd still be going given the great degree of confidence I have in him & his team. Thanks Dr. Wong and Team!

EDIT: To address the response to my review, I think you definitely stand by the professionalism of…read moreyour team... you stand by it way over to the side of the chart in the 'unprofessional' area of the spectrum. Your team shared personal and private information behind my back. I told ONE person about my divorce and then when I arrived at an appointment I was ambushed by comments from someone who should not have known about it. In what world is that professional? In what world is being offered used chapstick from the pocket of one of your hygienists professional? In what world is mangling my teeth and then giving up and calling it a day professional? This entire experience was a total waste of at least $15,000 plus the time it took. Doctor Michael Wong? More like "Doctor" Michael WRONG. After some additional experiences, I have a complete reversal of my previous review. Dr. Wong did a poor job on my invisalign and my veneers to the point that both need to be re-done and I will have to pay for both again and go through the entire process again for both at another clinic. Dr. Wong did not address the tilt angle of my teeth with invisalign, and the force of my bite was focused on one misplaced veneer. That veneer broke 3 times and then was replaced. The replacement never felt right, and has always been painful, achy, sensitive, too sharp, too rough, and feels like it's going to break at any moment. I have informed Dr. Wong about this since the first day it was attached. Dr. Wong's response was to continue to reshape it, which did nothing to address the underlying issues. Now he refuses to do any further work on it, saying he is unable to do it to my satisfaction. Excuse me, but we're not even at a place where MY satisfaction should be taken into account. It's not done to ANYONE'S satisfaction yet. It's not DONE yet. You can't just mangle someone's mouth and throw your hands in the air and say "well, I'm out." That's being a butcher, not a doctor. To Dr. Wong's credit, he refunded me in full for the ONE veneer. But it's really all of the veneers and the invisalign that should be refunded, plus I should get compensation for the time, pain, and suffering I went through in order to put things right. On top of that, I have to say, his holiday cards are really creepy. He only hires women and he makes them dress up in pseudo-sexy outfits and then poses with them around him for these photos. He is either incredibly naïve of the fact that the implication is that his staff serves as his personal harem or outright proud of it, but either way I really feel sorry for the staff having to go through that every year. Also I want to point out that the staff gossips and shares personal, private information with each other inappropriately. I told ONE person, a hygienist, that I was getting a divorce and on my next visit to the office the person at the front desk had all sorts of comments about it, which served as an unwelcome reminder of a painful process that should be private and was completely irrelevant to what I had come to the office for. It was incredibly offensive and rude.

We love Dr. Vafi! All three of my kids are less than excited to go to the dentist...one complained…read moreconstantly, one hated the flavors and wouldn't let his previous dentist ever finish the cleaning, and the littlest one would bite or refuse to open his mouth! But that all changed when we started going to Doctor Vafi. She is some type of magic. All three of my kids don't fuss when we go. Her staff is amazing. They are super clear with costs upfront so I am never surprised. **another thing I love about this office is all the pics of community teams the office has sponsors. Great dentists, fantastic staff and community supporters! 10/10

I can't say enough good things about Shoreview Dental in Pacifica! From the moment you walk in, the…read morefront desk staff makes you feel genuinely welcome....warm, organized, and always on top of scheduling and insurance questions. The dentists here are exceptional. They're skilled, gentle, and take the time to explain everything clearly, which really puts you at ease. You never feel rushed, and they always make sure you're comfortable throughout any procedure. The dental hygienists are just as fantastic, thorough, friendly, and incredibly professional. My cleanings are always meticulous but never uncomfortable, and they consistently offer helpful tips for keeping my teeth healthy between visits. The whole team works together seamlessly, and you can feel the positive, caring environment from start to finish. If you're looking for a dental office that's trustworthy, compassionate, and truly excellent at what they do, Shoreview Dental is the place. Highly recommend!

I've been going to Alemany Dental since 2020, and they continue to be the best…read more The level of care here is consistent. The team pays close attention to comfort and always checks in if there's any discomfort or pain. Nothing ever feels rushed, and there's no pressure to purchase unnecessary services or products. The staff--both front desk and clinical--are professional, efficient, and genuinely friendly. Communication is clear, and everything is handled smoothly from check-in to treatment. The clinic itself is modern, clean, and well-equipped. The setup is thoughtful, with TVs positioned in front of you while seated and even one above when you're lying down, which makes visits more comfortable. Location is also convenient, right across Serramonte Center, with its own parking lot--easy access every time. I've stayed with them even after becoming out-of-network due to a change in insurance. That alone says enough about the quality of care they provide.

I am part of that 75% of people in America who avoid going to the dentist because having a power…read moretools in my mouth isn't on the top of my list of things to experience on that day, or any day for that matter. 2 days ago I started to feel some pain and dreaded the fact that I might have a cavity. I spoke with a my good friends Jocelyn and Susy, and they both gave rave reviews for Chad. So I said eff it, my tooth was killing me so I might as well. I went in and I have never been so impressed by a dentist, the staff were very very polite and helpful. Overall this is such an amazing place to get your dental needs taken care of. Probably the best I've ever been to.