I had an Awesome experience today at Edward's family dentistry.. The staff were professional and…read moreMr. Edward's was Great.. He answered all my questions and concerns.. I trust him with my dental care.. I highly recommend

From the owner: Great Smiles To Last A Lifetimeread more

I'm a new patient and called the office for a quote prior to my appointment. I had a permanent…read morebottom retainer placed about ten years ago at another orthodontist, who had since closed the practice. I specifically asked for a quote for just the removal of my permanent bottom retainer and even asked if I needed X-rays because I just had those done at my regular dentist within the same month and could have those sent over . I was told there wasn't any need for X-rays, and that the removal of the retainer would be roughly $150. I put $175 aside just in case and took time off work (I'm a teacher and have to use my days sparingly). I got to the office and checked in. The front desk was pleasant and so was the dental assistant. The assistant said the doctor may request X-rays and I told her I'd prefer not to if possible and that I'd been quoted $150. The doctor came and saw me and at that point told the assistant to write a quote and that I'd need X-rays. The quote ended up being $306, which was a little over double what had been said over the phone. I told the hygienist that's not what I'd been quoted and she took me to speak to her officer manager. I told the manager what I had been quoted and she said she had no idea why or who would've quoted me that (I'm pretty sure she could've looked it up by seeing who scheduled me), but that it would be $306. I nicely asked if I could pay $175 down and then be billed the rest or set up payments. I was told if I wanted it done today, it had to be paid in full that day. I ended up having to leave as I didn't have the double amount of what they had quoted me. Like most people in this economy I am struggling and it was very disheartening to think I was going to an efficient and nice facility and then be told it would be double what I was quoted. On top of not being able to get the service done due to that extreme price increase, I also had to lose time off work for an appointment that ended up not serving its purpose. I am now going to Foundation Orthodontics in Rome and was quoted $100. Let's hope their price doesn't jump like Vargos did.

Great care and Vargo valet for your kids so you won't have to miss a day of work. They pick up your…read morekids from school and take them back to school in their Vargo valet hummer! So smart!

Outstanding care! Full disclosure... I am a total scaredy cat when it comes to going to the…read moredentist. Dr. Beninato and his assistant went out of their way to make me as comfortable as possible ie, nitrous oxide, topical anesthetic and a warm blanket before the lidocaine injection. The front office staff were extremely kind as well. I would highly recommend this practice!

I would never use this office again. They made us pay $675 up front for my som's surgery over 3…read moremonths again. The insurance has paid the entire claim except for $75 and all we've received back from them is $80! They keep changing the procedure codes to get the insurance company to reverse their payment so we would have to be responsible for the bill.