My request was to come and fix my furnace. Being a holiday weekend not many were operating, so we…read moreused yelp to find some one, R&M Service. Execellant sevice! Had ever thing fixed in short order.

Had R & M services out again to winterize my lake house. Dan, the assigned tech (who incidentally…read morewas the same tech who installed a hot water heater for me in August) again did a great job. This is the first year of owning the home so I had a million questions for him. He [again] was patient with my queries. I will continue to use R & M for any future services.

Actual 24 Hr Service i called numerous places that claimed…read moreto have 24 hr service. This is the only place that called me back in a reasonable time frame. They came out on a Sunday and quickly identified the problem. I found them cordial, friendly and great at what they do. Customer service is a great thing. Ability to diagnose and solve the problem is a great thing. The combination of the both of them will make this place my go-to with future HVAC issues.

Green Energy Mechanical came out and cleaned up a mess in my HVAC system. Most people wanted to…read morereplace the furnace and be done with it. Todd and his team said the furnace was fine but the duct work was a mess. I knew this but was not pointing it out to contractors. He then suggested zoning the house while fixing the ducts. My house is bigger and there are several areas of the house that zoning would work great at. Now that we are into winter I am really happy. The team spent a couple weeks fixing everything. Todd has checked back in to make sure all is good. We used to have parts of the house that would not stay warm but not any longer. Now I can also bring the temperature down in areas that are not in use and quickly heat them back up when we want to be in that part of the house. Most of all I appreciated Todd's way of working with me. I had a couple questions and some concerns both during the bid and installation. He took the time to explain the why and what of the job. He made some adjustments to the design based on our discussions and stood firm on other design aspects which he felt were needed to keep the job quality high.

Used them for several years to clean chimney with no issues. This year, to beat the rush, I called…read moreto schedule in July and got a date in early September. The day before, they called to say that I was the only appointment on that day in my area, and they wanted to reschedule to mid September when they could group several appointments together in my area. Ok, that's well before the heating season, no problem. Then, a couple days before the second scheduled appointment, they called to say they had a covid outbreak among their staff and wanted to reschedule to late October...two months after the original appointment! I called a different company and they came out two days later and did the job.

We have a woodburning stove. I run my fires hot, but decided to have it cleaned after a very…read morewoodstove winter. The technician and the back office said I was getting tier 2 inspection(which includes a video scope) for a 10% discount at $315. When the techs arrived, they said they could not inspect with a video. I called and inquired as to whether this would lower the price. "No". Ok. They had to move my stove, which rests on granite tiled floor. An awful grinding noise, (which I should have immediately called out). I wanted the techs to show me how dirty it was and their first pass had just a bit of creosote. But they made sure to mention that it was "really" dirty and that I should schedule once a year. Ok. But, I used to do my own at a previous home and compared to that, it was NOT really dirty by any means. They were done in 10 minutes. Pushed back the stove and I paid them cash. In doing so, they charged me $300. Thank you. However, when they left, I gave everthing a closer look. The original debris that came out of the pipe was still on the floor behind the stove (Are you kidding me? Your vaccuum was right there and could have sucked this up in under 5 seconds) and then I noticed the crazy scratches on the granite. I called back office; sent in photos and explained what happened. I demanded a fix (Not rocket science, as the stone has to be sanded and polished), but is it my responsibility to do the job correctly that I paid $300 for)? The back office asked me if I had pictures of the floor before the techs scratched it? Ah, no. Supposedly I'm to expect a call back from the owner. Been a week and 1/2. Crickets.

Living in a 150 year old house, HVAC and plumbing calls are frequent. We tried most of the firms…read morein the area and seemingly always an issue of timing, quality or knowledge. We were referred to Whitcher by a neighbor, and in 7 years with various needed repairs and updates, they've handled every task in a timely professional manner. I can't imagine any serious customer giving these folks less than a 5 star rating. Their emergency service on nights and weekends is SO helpful, too!

Worse company in Lenawee County. Had them install a tub and the tub won't hold water. Asked them to…read morecome back and fix since they said it's a one year warranty on work and they wanted to charge me. How's that a warranty? In fact, they said that they would come and take a look at it, even though I disagree with them not wanting to warrant their work. Then never showed? Seriously? Never showed despite saying that they would take a look at their failure the next day. Unprofessional. Let's not even get into scheduling the initial project. Dan was the most unresponsive and unprofessional estimator I've ever met. Tried to call him back at least ten times and texted several times to get my project scheduled. No response. Tried for weeks. Come 'on, dude. Seriously? When I finally inquired with their office about Dan's lack of professionalism, I get told he tried to call me and I didn't have a voicemail setup. Bull crap and untrue. I had a voicemail setup. Why lie? Go elsewhere. Do not trust these people. They are unprofessional, not trustworthy, and unreliable. I should have realized how bad this experience was going to be after initially dealing with Dan in the first place.

Tim's the man. Techs have been sent from Service Professor in the past, never really solving the…read moreproblem. I couldn't understand why I still had some sort of problem after they left. Finally it was explained by one of their techs that they are furnace techs. I have a boiler. I need to have a boiler tech come take a look. I explained the problem to Consumers Powers and asked that they stop sending me furnace techs, I have a boiler. Tim from Pearson Plumbing and Heating arrived the next day. Tim took care of business. He explained what was happening, corrected the problem and informed me on the different options available to avoid lines from freezing.

Tim is an outstanding technician. Our AC was not working in less than 15 minutes he identified the…read moreproblem replaced the problem part and had it up and operational. I will definitely use him for all my heating and cooling issues.

Mike replaced my furnace, central air, water heater. From estimate to install. Everything was done…read moreas promised. Communication was excellent. If you are looking for quality work fair price and great costumer service look no further.

So very grateful for this company! We had been without air conditioning for over two weeks, our…read morehome warranty was no help, could not get help from anywhere - until contacted Griffiths mechanical. From the office staff, who could not of have been kinder, helpful and understanding to the technician. I cannot say enough about the technician who came to our home. He was professional, knowledgeable, efficient, hard worker (in 90 degree heat) and yet he was still respectful and kind. He went above and beyond, had us up and running in no time. And for this awesome service they were affordable, a true value in Hillsdale County. Thank you

Disclaimer: they didn't do any work on my house…read more I called about fixing a dryer. They immediately said they weren't able to do it and then gave 3 recommendations for local people who could. What a great thing to do. Well done.

They are very friendly, always willing to help, and they provide fairly fast service. I've needed…read moretheir services about four or five times, and my experience has been consistently satisfactory. The only issue I had was one time when there was a misunderstanding between the work they performed and my insurance company, which initially refused to cover it. However, the work itself was done perfectly, and I was able to take care of the insurance issue separately. It would be great if they worked directly with certain insurance companies, such as AHS, to make things easier for their customers. I would definitely call them again if I ever need their services, although hopefully I won't have to! Overall, I've had a very positive experience with them.

10 Stars! Amazing customer service. Today we had a little issue in the basement with a drip and…read morewithin 10 minutes a crew was here to fix it. This was the second time we have called on Saxton. First time they installed our new kitchen sink and faucet which was completed in one day. Also an outside faucet. Check out all their services it goes way beyond what I've mentioned.