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16 years ago

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Print Three

Print Three

(9 reviews)

Yonge and Eglinton

Very poor customer service Gentlemen and Ladies,…read more At the beginning of May 2022, I called the Print Three Company at Eglinton and Yonge St. I spoke with Mr. Adrian Oud. The quote for 240 double sided copies of a report, 240 envelopes addressed, stuffed and shipped to Canada Post, was $850.00 plus HST ($960.50). The postage per letter of $0.5150 plus HST would be separate. I agreed and provided my Credit Card numbers over the phone. On June 6, 2022 I e-mailed, Mr. A. Oud, and stated that I paid for 240 letters, however, as per the invoice from the post office, only172 were mailed. 68 letters were Not mailed $3.54 per letter = I am owed a refund of $240.72. A few days later I wrote again and also phoned Print Three at Yonge and Eglinton. I was told that a manger would return my call and handle the problem. To date I have not received any reply from Mr. Oud or anyone else from the company. In June I received my May credit card statement and noticed that $960.50 was charged twice (on May 12, 2002 when I gave my credit card number to Mr. A. Oud, and again on May 30, 2022). On May 31, 2022 a postage fee of $102.10 was charged to my credit card, which was correct! On June 20, 2022 I personally went to Print Three on Eglinton. I was told that no manager was in the office. I left a package (copies of e-mails, invoices and my credit card statement) and was told that I would get a reply within a couple of days. On July 11, 2022 at 2:40PM I called Print Three, and again I was told that no manager was in the office that day, but I would get a reply the next day. Four days later, still no reply from anyone at Print Three. I was sure that the missing 68 not mailed letters and the 2nd of $960.50 on my CC was an error and both would be rectified as soon as possible. I wrote one more e-mail and made 2 more phone calls to Print Three at Eglinton & Yonge St. No reply! I then contacted the Better Business Bureau and asked for help. After a month I was told that the Print Three Company has not replied to their e-mails or phone calls. I was told that all they can do is lower the rating, which they have done! I have contacted the credit card company! My next step is to forward the matter to the Small Claims court. Print Three has been in business for many years, and generally has a good reputation. In future, I will do a thorough research and also contact the Better Business Bureau before doing any business with any company. EE Your review is here:

The man who owns Print 3 at The Yonge/Eglinton Centre is Nick Rabin. We had some laminating…read moredone...Nick Rabin took half of our items because he wanted them for himself. Nick Rabin is not an honest businessman. Needless to say, we will not be giving Nick Rabin any more of our business.

RXNK - web_design - Updated May 2026

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