The front desk staff was awesome! My issues began when I got to the back. The first issue is that…read morethey weren't discreet about reviewing my previous images. I had surgery in May of 25 and was left severely limited and in pain daily. I went to PF with hopes that I could get X-rays and find out what was going on. Well, the X-rays clearly show issues but the radiologist said he didn't see any issues. How? I have an entire knot that is filled with fluid under my thumb. My fingers are curling and I can't flex my wrist. PF didn't want to diagnose me because they didn't want to be the ones to go against the sergons' notes. But called me and said that I should go to the ER for further testing. Make it make sense. Is there an issue or not PF? SMH, VERY DISSATISFIED

The intake staff was HORRIBLE! She needs to learn how to treat customers/clients/potential…read morepatients. The quality of care provided is by far the worst. If you don't know how to interact with the public, you probably are in the wrong profession!

Monday 1/28/19 1:27…read morearrived - greeted by receptionist who was working with someone when I walked in. Not a long wait at all. Less than 5 minutes. Receptionist was very nice and professional. My co-pays was same as a specialty doctor. It is important to ask if they are in-network. Clean waiting area. The young lady that took my blood pressure, pulse and tempature was very nice and professional. The overall look of this place is really nice. My room was clean and welcoming. The doctor, Dr. Carla McLain, was awesome. She was very confident, knowledgeable, and professional. Very pleased with this clinic. I was all finished by 2:15pm . **Update 1/31/2019 They called me 3 days later to check on me! That was awesome customer service.

My mother arrived at 7:50 , an African american women with a pony tail on 01/02/2025 sat at the…read moredoor and stared at her for 5 minutes while she was at the door. The policy says online that if a patient arrives and walks inside before 8pm they should be granted services. This was a horrible experience and would not ever recommend this location to anyone to work or be serviced.

Just called again and went through triage just to be told they are again fully booked for days!!…read moreThey even asked if patient was homebound which he is!! He has no legs and unable to hold himself up which makes it almost impossible getting to a Dr appointment without calling an ambulance.Seems like they pick and choose which patients to see based on which insurance has highest reimbursement!!! DISPATCH HEALTH IS AN ABSOLUTE JOKE!!!! Have been unable to book an appointment on two different occasions. The portal states there is availability in my area and to call them. After calling them, I was told there was no availability for the next 48 hours. I call the very next morning as soon as they open and again, no appointments available for the next 48 hours. This company use to be great, now it is a joke!

Feeling like I had a bad flu, decided it was time to get a covid test, just to be safe. First…read morecalled local CVS (a store I avoid on the best days) but they were booked-out for several days. Found a link to DispatchHealth and thought it was worth taking a chance. They have generally good reviews, and I loved the idea of a home visit. They arrived on time the nest day, after setting the time by phone early in the morning. Two very nice, very professional health workers, a nurse and a physicians-assistant, came to my house, did a very thorough exam, asked appropriate questions, and gave me a covid test on my front porch. They also wrote some prescriptions for me to ease the cough and other symptoms. They sent their results to my primary-care doctor, and called later to check on me and give some advice, which impressed me. They were friendly, thoughtful, and professional. And it's way better to be treated at home than to visit a clinic somewhere. Expectations were exceeded by Heather and Stephanie every step of the way. Highly recommended.

Very low quality service. An ER nurse told me they would have to remove my central line port to do…read morea culture. That's not how that works at all. Very uneducated staff. Unit is absolutely filthy too. Blood everywhere.

Was there after my roommate fell and was caused to ER for observation. Waited in waiting room over…read moretwo hours before anyone updated me. After I got back and to her room, I noticed that it was over two hours before anyone even came into her room to check on her. When she was discharged, I told the nurse that she used a walker at home and asked that they vri f her outside in a wheelchair since she was having dizzy spells. She got tired of waiting so she decided to just walk out of the hospital unassisted. This is the first occurrence of a patient being discharged and not wheeled out in a wheelchair. I was not impressed with their quality of care at all. I do not suggest HDH, Forest campus at all.

I wish I'd known about Dr Gayle Smith when we moved to Richmond in 2008. The one-on-one care has…read morebeen invaluable. Rather than seeing whichever pediatrician happens to be working in the office that day, my children only see Dr. Smith. She's in solo practice as a pediatrician. She and her team have researched options for surgery that my children have required. They've scheduled appointments with specialists. The staff is always friendly, available, and willing to help. There has never been an issue with same-day appointments. I highly recommend Partners in Pediatrics

Good, Mr. Dr has been great over the years and is very conciensus…read moreMy doctor is great. She is flexible I scheduling and available for virtual visits.

Extremely disappointing and no care for the patient as a human being. I specifically scheduled with…read moreDr. Gill for my severe asthma, yet he did not see me. Instead, a nurse came in without notice and would only say she was a "provider" when I asked about her credentials. The manager hid in the background instead of speaking with me. No apology, no explanation, and no concern for my condition. No one offered a specialist to treat my asthma. Never seen something like that before. They lie to cover pervious lies.

This is a mediocre urgent care. They want you to handle all the check in information online…read moreincluding taking a photo of your insurance card front and back and photo ID front and back. It's tedious when you're not feeling well. The lady at the front was kind to others but not particularly nice to me. The clinician who saw me was eager to diagnose my issue as a virus that needed to run its course rather than listening to me when I advocated for myself since I knew what was wrong. It's super close to me but I'll hesitate to return in the future. I'd rather go to Patient First for a slightly better experience.

We were in a hotel and my daughter woke up not feeling well. Found this urgent care via insurance…read moreapp and this one. Was very happy. Took our insurance. We got in quickly (it was 8am). Everyone was nice. They did a cultural in house and called in a prescription that I picked up and hour later. Easy and efficient and pleasant - could not have asked for an easier time when finding yourself ill at a hotel in an unfamiliar city.

I had a wonderful experience with Dr. Leary and his team. Everyone was very helpful and…read moreprofessional. I would surely recommend the mind and peace clinic .

From the owner: About The Practice MindPeace Clinics offer highly…read morespecialized ketamine infusion therapy, an advanced treatment that effectively and often quickly relieves the symptoms of many mental health and chronic pain syndromes. The team at MindPeace Clinics, led by esteemed ketamine infusion specialist Patrick Oliver, MD, welcomes patients at their offices in Richmond, Arlington, and Norfolk, Virginia. They also serve those in Washington D.C. They're well known as the most experienced ketamine providers in Virginia, and they have an exceptional overall success rate of 75% for all the conditions they treat. During ketamine infusion therapy, patients receive a low dose infused slowly over the course of one to four hours. As ketamine reaches the brain, it balances brain chemicals and interacts with pain pathways, giving patients rapid relief from their symptoms. Patients with mental health conditions such as anxiety, depression, obsessive-compulsive disorder, suicidal thoughts, and post-traumatic stress disorder can experience a significant improvement in their symptoms. Chronic pain syndromes such as fibromyalgia and complex regional pain syndrome respond well to ketamine infusion therapy, often giving patients their first substantial pain relief in years. Ketamine infusion therapy is one of the best treatment options for patients whose underlying mental or physical condition didn't respond to conventional medications...

This location gets a bad rap. I arrived as a walk in at 11:45am today. I was taken back before…read more1pm and was heading out to my car by 2pm. Considering they accept walk in patients without an appointment (and the lobby was full when I arrived) that's extremely understandable and not unreasonable. Kathy at Check-In was attentive and welcoming. Lianne who worked me up and took my vitals was efficient, thorough and kind and I appreciated the rainbow pin. ; ) Dr Edwin Robinson was prompt, attentive, compassionate and a good listener. Be kind at medical facilities and to medical staff. It's a tough field to work in and the work ethic I saw today is where it should be. Well done!

I have been a patient of CPC for about 25 years - or at least I was - with good service but I tried…read moreto make an appointment with my PCP today and was told I was no longer a patient of theirs, I would have to re-enroll as a new patient, and they weren't accepting any new patients. I didn't know doctors offices broke up with their patients without even a text message, but that's how they treat you apparently.

Always have a good experience here they are part of my regular doctor group. Sure beats going to…read morethese urgent care centers. For when I'm under the weather and can't get an appointment

My experiences with CEC have been either hit or miss, and mostly the latter, unfortunately . . . I…read morehave been seen here a number of times, but only twice have I been impressed by the medical staff or satisfied with their services . . . The "Extended" in the name of the practice is dead on, though . . . The wait times are usually atrocious, and when I have finally been seen by a medical professional, rarely do I feel that adequate treatment was provided . . . In particular, I will single out Natalie Fachet as being problematic . . . Her personality and bedside manner are lacking and need work, and the level of care I received from her was not thorough or even adequate . . . Twice I have been misdiagnosed and treated poorly (or not at all!) for conditions insufficiently addressed or even ignored, and on several occasions I have felt that the quality of care rendered that day was missing something . . . However, CEC is not nearly as bad as Patient First, so there's that!