I am purchasing my first RV and Jimmy was such a pleasure to work with. He was responsive and…read moreprofessional. When I inquired about the service, he sent me easy-to-use documentation, and then dealt directly with the dealer on the day of the inspection - I didn't even need to be there. The report I got was extensive and gives me a lot of peace of mind in my purchase. And I got it less than 24 hours after the completion of the inspection. It was money VERY well spent and I'm happy to recommend Jimmy to anyone looking at RVs in the northeast Texas area.

My husband and I have a 2002 Jayco legacy camper, and Mr. Jimmy and Mrs. Ruth were extremely…read moreprofessional, friendly, and helped us figure out what our issue could possibly be with thorough diagnostics. Mr. Jimmy talked us through the issues, making sure we understood and knew what we needed to do on our end. Their professionalism and determination to find our underlying problem with our camper and why we were having issues gave us peace with their analysis, and 100% would recommend their business to anyone with a camper/travel trailer/RV! Thank you!

So helpful. Honest & reliable. They have fixed my furnace, water heater & AC. Reasonable rates &…read morethey bend over backwards to help with whatever they can

The Smoky Mountain Mobile RV Repair was fantastic. They helped us get a used camper working (turns…read moreout it did not have the 12V inverter) and worked quickly, efficiently, and honestly. We are so glad they exist and that they come to you.

Called for service department, explained our problem, which is:…read moreHad motorhome winterized in November 2024. Never used it in 2025 due to health issues. Prepping for summer of 2026 and found a problem with our kitchen sink. When winterized, had to have a new kitchen faucet put in. Now there is rust around the faucet base plate and rust spots in the sink, from some chemical that was used during the faucet installation. A&L will do nothing about the damage, which was caused from their work. Their warranty is for 90 days although we had it winterized and would not be using for at least 5 months. Seems they really can't back the techs work. Very disappointed in the service we received and their handling of the problem, flat out refusing to take the blame for shoddy workmanship.

Took my rv to them for repair on landing gear for my 5th wheel and told the tech I thought the…read morejacks were the problem , of course they act like they know better . $1100 dollars later they said the motor and gear box was bad . When he was loading it back on my truck it was still making a noise and did about a 4" free fall at that time he said it was normal , like I am some kind of dummy ! First trip out I got it off my truck and the jacks wouldn't move they were both locked up ,I was stuck , called them and they said I need to bring it back in ! I ordered two jacks and put them on my self works fine now cost another $700 which dummy me told them what the problem was in the first place , but , still out $1100 ! So if yo need work done on your camper need to find a reliable person that knows what they are doing !

We have had excellent service with Gloucester RV. They replaced an awning on our RV - they were…read morevery professional, courteous and completed the work in a very timely manner and the price was reasonable. They also winterized our RV quickly and for a very reasonable price. We would highly recommend them.

I had the very best experience with Carolina RV. The awning on my RV wouldn't work. Jimmy diagnosed…read morethe problem and when the part came in I went back, and Noah installed it. It is working perfectly. These guys know what they are doing and they do it right. They take their time and explain what the issues are and how to resolve them. Everyone was a pleasure to deal with. A+ on everything.

We recently purchased our RV and needed to have the tires checked out so we went to Carolina RV…read moreSales and Service. Jimmy and Noah were very knowledgeable about the many questions we had about other issues. We will definitely return to them with any problems we may have with our RV. Jeff & Anne B.

This is my second RV purchase and first one made out of state. I won't make that mistake again. I…read moretrusted the salesman (Barry) and the owner (Shannon) to be honest individuals and they were not. They stated that the trailer would be detailed and that it was in excellent condition. Neither of which were true. Two of the burners on the stove are broke, the kitchen faucet is so loose you can move it side to side, the inside was covered in cobwebs, all of the outside rubber seals are dry rotting, the inside of the heater and the refrigeration unit have debris and cobwebs which are a fire hazard, the inside of the toilet leading to the black tank is covered in feces, the bathroom latch will not stay closed, it's infested with spiders, there's a major bubble in the floor, etc. To add insult to injury I was going to hire an RV inspection and was told the owner was certified and would be happy to do it for me. Fool that I am!! I paid $30k for a 2018 Lance 1575 that will need some major repair work.

Please ignore the two other reviews. Not sure on the 5 star review, I'm suspect on the authenticity…read morebecause of only having one review to her name. The 1 star was a disgruntled employee. Now for the truth. We were here to buy a SylvanSport Go, Utility trailer/pop-up tent. Our salesman, Buddy was expecting us as my wife talked to him on the phone a couple times. He was very personable and took us around to compare different pop-ups and teardrops even though he knew we were pretty much sure on the SylvanSport. No rushing, no pressure, gave us the full info on the trailer and financing. We decided to go ahead, put down a deposit, get approved and pick up following weekend. Even before signing all the paperwork, they took us into the service department where Darrel showed us how to put up and take down from start to finish. We were in and out within an hour. I am very pleased with their service and promised that if we had any problems at all, to please give them a call. And I believe them! It is about an hour drive from my house but will gladly go back if I'm going to upgrade or for service. They offer every camper selection out there from teardrops, pop-ups, off road campers, fifth wheel, class c and so on.