I have come here three times over the past few months now. I used the Yelp assistant to find a…read moreplace to have watch batteries replaced. The business representative wrote back to me immediately with a reasonable price. I brought all four of my watches over there that afternoon. I did not realize if you buy three batteries you get one free. That was a nice surprise. The staff was very friendly and quick. My spouse bought me a new watch and I went over there to get it resized and again the staff was so friendly and quick. We went there yesterday just to get my spouses ring finger sized and again super friendly.

Four months to get my Rolex returned from cleaning with multiple issues wrong. I had no pick up…read morereceipt so I remained quiet and waited. When I did a charge back on my credit card it brought action when the dealer belittled me like I had done something wrong. I had my watch within ten days like I was initially promised. The watch loses 10 minutes a day after being in their hands. Gears might have been taken... After ample waiting time, the dealer then put the wrong crystal on my watch. He saw it through pictures and realized their "watch man" (Outsourced) had made the ridiculous mistake. It was a $600 repair that was 100% wrong. In previous post the dealer keeps stating that he has another watch man and would fix it free of charge. I was also told they serviced Rolex's in house. I would take my watch back for proper repair but the bottom line is I don't trust this store at all. I guess I'll remain angry about this issue for a long time to come. I never did business like this. I am so happy for all the many many customers that have rated this business five stars. I have a hard time believing we are rating the same business

Who uses their class ring? Not me, that's why I decided to sell it. I called around and precious…read moremetals quoted that best price. I'm so glad I chose this place to do business because the staff was super cool. I also found out that they don't add that extra charge when you buy silver. Let me say that again. You pay spot price when you buy silver without that extra charge that other places charge! That's money you save to buy more silver! I don't sell or buy precious metals often but when I do, I'll be coming back. They have my trust and they will be the only ones I'll be doing business with. Thanks again Tony!

So friendly and welcoming, quick, good and clean work, fairly priced. Had a white gold ring…read moredownsized from 6.5 to 4.5. Took 1 hour.

UPDATE: Your reply is full of inaccuracies, insults, and you basically called me a liar, whereas…read moreyou are the one lying to save your own face. You stated things that are simply untrue but I am not going to bother clarifying your errors. I was going to remove my review because I actually felt empathy (something most are void of these days), but after reading your reply, I will keep my review in place. I can never understand why some businesses as yours cannot take any responsibility for your failures, then you twist and distort the truth to make you look innocent, as you place the blame on me, the consumer, making me look bad. So when a customer has a problem with your business, you automatically throw them under the bus? Unbelievable and disgusting of you. It must be a defense mechanism or just a sleazy Vegas thing. Goodbye. *** Been thinking about this review and felt it needed to be said. I came in with a new $2,500 musical pocket watch with a defective front lid that I wanted fixed; it didn't open to a 90-degree angle and the music kept playing after the lid was shut (which should turn off). The watch repair person (Alfonso) wasn't available but is only there for the first two hours in the morning. Not convenient for customers. One of the girls, Angie, told me to leave the watch there and he'd look at it. I wanted to talk with him personally so she took some photos of the watch and told me she'd talk with Alfonso in the morning. The next morning I called but he wasn't there or couldn't talk on the phone, or didn't want to. Angie got passive-aggressive with me and said I should've left the watch -- totally overlooking that she told me that she'd talk with him. I was told to bring it in. Two days later, I brought it in, talked with Eric (Alfonso's assistant) who was super nice, then Alfonso came out to talk with me. My first impression of him was a big sigh and a look of frustration on his face while looking at my watch. He told me to leave it with him to see if he could fix the lid -- no charge if he couldn't. I accepted and left the watch there. I asked Eric how long it would take and I was told two weeks. Seemed like a long time to troubleshoot a lid but fine. Two weeks went by without a word. I called and asked about my watch and was told to call Alfonso the next morning. The next morning I called and he asked me if I could wait the following Monday. That was fine. Monday came and they were closed. I called and left a voicemail. Never got a call back. I called Tuesday morning and talked with Alfonso. He then told me to come in on Thursday morning. As I was trying to ask him questions about the repair status, he kept putting me off and wanted to get off the phone. It was frustrating trying to get some simple information about my watch but it was like pulling teeth to keep Alfonso on the phone for 60 seconds. The next day (Wednesday) Alfonso called me (first time anyone called me). He asked me to come in now. I live in Boulder City and couldn't just drop everything, jump in the car, and make that ridiculous drive up to Green Valley. I still couldn't get solid information from him. Thursday morning I went in and asked the other girl there if I could see Alfonso. She seemed less than thrilled for some reason. Snooty. Alfonso came out with the watch and he explained what he did (I think?) but vaguely. I asked if the music stopped now when the lid is closed. He said yes, though not seconds later the watch started playing the music with the lid closed. Alfonso looked like he was in a hurry, took it in the back, did who-knows-what, and came back out less than a minute later. I looked at the girl and said the watch was sitting here for three weeks and she mumbled something under her breath in a rude manner. The music stopped playing when the lid closed. Not sure what he did but probably bent the lid to engage the button. As for the lid opening, he couldn't fix it. Not sure why. I didn't fully understand, but couldn't fix it. No charge. Alfonso was nice enough but made no excuses or apologies. The watch was there for three weeks and a day, and not much was done to it. I took the watch and left. A few days later, the watch started playing music again with the lid closed. What a colossal waste of time, driving, and leaving the watch there for three weeks almost untouched when I could've found another jeweler to fix it. The girls who work there are rude curtsy children, but Eric was the only one there who showed genuine friendliness and respect. To think I was about to buy one of their pocket watches in the display cabinet, I decided not to because of the overall bad service I got. I won't be back.

They did a great job and were priced fairly. I'm very happy with their work and won't hesitate to…read morego back to them for additional repairs.

We first discovered Sky Diamonds when I needed to have my engagement ring resized. Amit helped us,…read moreand from the moment we walked in, he was incredibly welcoming, knowledgeable, and genuinely invested in making sure we had a great experience. We were so impressed that we came back to purchase our wedding bands! Amit helped us design a stunning custom wedding band for my fiancé and also helped me find the most perfect band to complement my toi et moi ring. He made the entire process enjoyable, stress-free, and personal We couldn't be happier with our experience at Sky Diamonds and are absolutely in love with our rings! If you're looking for a jeweler you can trust, we highly recommend working with Amit for any of your jewelry needs!

Great service & wonderful staff. Beautiful pieces. Always…read moreaccommodating and knowledgeable staff.

Fast and friendly service, I walked in and my watch battery was done in minutes at a great price…read more (Note that there is a surcharge for using a card which I think is fair for a small business.) Easy free parking. Green Valley and Horizon Ridge convenient location. (In the Sprouts mall.)

Pleasant family owned Jewelry Shop with a nice selection of quality jewelry. Petra is skilled in…read moreher craft, and she is very knowledgeable. Pricing is competitive and somewhat reasonable. We went to get some pieces fixed/remade and pricing is fair.

Service and selection was outstanding. Got exactly what I was looking for at a decent price.read more

Some of the nicest pieces in Vegas. You get what you pay for though. I wish I had stayed with…read morethese guys for watch cleaning and repairs!!!

Today I had the pleasure of meeting Nevin and GK while browsing through the shops. Although I…read morewasn't looking for anything in particular, opals always catch my eye since they're my birthstone. Both gentlemen were incredibly friendly, knowledgeable, and eager to help me search through their inventory. I found a beautiful bracelet that I absolutely loved, and the price was very reasonable. The customer service was exceptional from start to finish, making the entire shopping experience enjoyable and stress-free. I will definitely be returning and highly recommend stopping by if you're looking for quality jewelry and outstanding customer service. Thank you, Nevin and GK!

I purchased a tanzanite ring for about $400 in Alaska while on a cruise…read more This was a major purchase for me . The stone fell out and was lost a few weeks after the purchase (6-12-26). I have left messages twice and have not gotten any response. I feel like I was totalay scammed and don't believe the ring was worth anything near $400. I recommend you stay away from Miners Gem jewelay store

Had my watch serviced and was very happy with the outcome. Alina was very nice and trustworthy…read more Highly recommended for their excellent service .

Last May when we were visiting Las Vegas from Scottsdale we stopped in and the service was…read moreincredible. Gil is the best! We found an engagement ring that my fiance loved and the discount on it was incredible and the service was top-notch. So when it came time to get the wedding band we drove from back to Las Vegas to get Gil's help and he sure helped us out with not only the wedding band, but the diamond earrings my fiance wanted for the wedding. I highly recommend this business as they are honest, knowledgeable, trustworthy and they will work a great deal for you.