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    Ruth's Roses

    1.2 (35 reviews)
    Open 8:00 am - 8:00 pm

    Services - Ruth's Roses

    Floral design and installation

    Ruth's Roses Photos

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    Recommended Reviews - Ruth's Roses

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    Reviews With Photos

    This is the trash that was delivered

    They desire 0 stars!! Absolutely Horrible Experience - Do NOT Order from Ruth's Roses! Ruth's Roses is the WORST florist I've ever dealt with. Their website is completely deceiving -- it makes it seem like they're a local florist, but they're actually based out of Florida and just use call centers to take orders. My aunt ordered flowers for my mom after her surgery, and they claimed the arrangement was delivered at 6 p.m. the day before. My mom never received them. When I called the next day, they told me they'd "email me a picture of the delivery." I said, what's the point? I'm telling you they were never delivered! I asked to speak to a manager, but was told the manager "wasn't there" and would call me back -- which, of course, never happened. After looking at other reviews, I realized I'm not alone. It seems like plenty of people have had the same awful experience with this company. The arrangement that finally showed up looked like something from Walmart -- wilted, cheap, and nothing like what was advertised online. Honestly, I could have done a better job myself. Total scam, total trash. Don't waste your money or your time. I'll be reporting them for false advertising and poor service.

    This is what is marketed online.

    Horrid customer service. Charged $125 for this arrangement. Return policy says "We offer refunds or replacements for products that arrive damaged or do not meet quality expectations." They offered $20. DO NOT BUY FROM HERE. Worst arrangement I've EVER received. Photos show what we were charged for vs what we received.

    This is what I ordered
    Terri P.

    The flowers delivered were absolutely. NOT what I ordered at all!!! I spent over $100 to send something to my grieving son...something a chose deliberately for the sunflowers, roses and that tin vase and they lied and mislead me. Do you see a single blinkin' carnation in the what I ordered? I don't!! It was supposed to be roses! What a cheat. The only thing that they did right was make a timely delivery. EXTREMELY disappointed! Oh! And when I told them so in an email, well, they were just so sorry I was disappointed and they will review my complaint and get back to me.

    What I got is not what I ordered.

    The only improvement to be made is to close this so called flower shop down. Terrible service and presentation.

    This is what was received. NOTHING like the website pictures

    Absolutely do not use Ruth's Roses! What I ordered looks nothing like the arrangement on their website! I paid wayyyyyy too much for this!

    Website photo
    Melissa N.

    I purchased a Perivian Rainbow Bouquet and upgraded it to the "Premium" size. I added one "Get well soon" balloon. After tax and all fees I paid over $100. The flower arrangement that was delivered was SUPER DISAPPOINTING! It was 1/4th the size I expected based on the picture on their website and I paid extra to upgraded it to a larger size. I called the company to explain my severe dissatisfaction which included a photo showing the very small flower arrangement. I was told to send an email with my complaint. I did so a week ago and have gotten no response. I even said in my email that I would give them a chance to make it right (give me a partial refund at the least) before I left a bad review. Well, here I am telling you DO NOT WASTE YOUR MONEY ON THIS COMPANY!

    What I ordered
    Kim P.

    ordered a flower arrangement and did not receive the one I ordered. it was not even close. you try to contact them and you get a run around.

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    1 year ago

    I placed a same delivery order at 7:45 am. Received an email at 4:35pm saying my order was canceled due to supply issues. Unprofessional.

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    1 year ago

    They didn't have my flower delivered and they won't refund my money . That don't deserve to be a flower delivery place

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    Ask the Community - Ruth's Roses

    Review Highlights - Ruth's Roses

    today was the anniversary of a huge loss in a friends' family, so I wanted to support quickly--and Ruth's Roses delivered this gorgeous arrangement within a few hours to the memorial

    Mentioned in 2 reviews

    Read more highlights

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    I think this is my 3rd time ordering from King Florist of Austin and I'm always so happy that I do…read more One of my best friends live in Austin and every year, King Florist calls to remind me and see if I'd like to place an order... and I am always so glad that they do! My friend is always in awe of how beautiful the arrangement is and that I also add on macarons for her. I would say the arrangement is reasonable price, with the delivery fee but their service is absolutely unmatched. Highly recommend and I plan to keep ordering from them so long my best friend is still in Austin!

    I paid over $450 for a bouquet and received something that bore no resemblance to what was…read moreadvertised. The flowers used were visibly cheaper substitutions -- different varieties, different look, different feel -- nothing close to the arrangement pictured on their website. When I raised the issue, instead of acknowledging the discrepancy or offering to remake the arrangement, Lynsey tried gaslighting saying that the flowers were beautiful and offered to pick up the bouquet & refund the money. They also knew the flowers were a gift for a friend's cancer surgery. They have no accountability or compassion. If you're spending serious money on flowers for a special occasion, I'd strongly caution against ordering here. What you see is not what you get. 1st image is what was delivered, 2nd image is what I thought I was purchasing.

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    We hired Texas Blooms and Gifts in January 2021 for our March 27, 2021 wedding. We didn't need much…read morein regards to floral needs, so we weren't sure where to go and what to do. Jenny was extremely helpful, and worked with us to ensure our floral needs were met. We wanted coral peonies (a premium flower, so more expensive), and Jenny informed us that the coral color would not be in season for when we wanted it. She worked with us to ensure we understood what we were asking, and how she could accommodate our needs. Since peonies are huge-yet beautiful flowers, she informed us that they would not be ideal for boutonnieres or wrist corsages. She suggested ranunculus (which are like mini-peonies) and I AM NOW OBSESSED WITH THEM! They are beautiful delicate flowers and they worked for boutonnieres more than I could have even imagined! They perfectly suited our theme! We were also able to get centerpiece rentals through Jenny and Texas Blooms, and it was some of the best money we spent! Not only was it comparable to what you would find online price wise, we don't have to store any of the pieces. We also adjusted the amount of centerpieces to lower than the original projection. Jenny was able to work with us to give smaller flower pieces for our cocktail tables instead of the original amount of centerpieces needed. It was very easy, and a relief to work with Jenny to make our small amount of floral needs come true! Photos by: Two Pair Photography

    I'm bummed. The order arrived on time for Mother's Day, my sister and I spent $200 on the…read morearrangement. I did "designer's choice" because I've always had luck letting the florists do their thing. Unfortunately, it looked like leftover flowers that were just thrown into a vase. I normally wouldn't write a review, but it just seemed so crazy.. 6 dying lilies and a couple carnations.

    Ruth's Roses - floraldesigners - Updated May 2026

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