Karla S.

If you are headed to the Great Sand Dunes National Park or just want to get away from the hustle and bustle, this place is perfect for the no-nonsense (up close with nature) traveler. Be sure to double check the local weather and dress (or pack extra blankets) accordingly. Take advantage of the s'mores and breakfast burritos if you have time and are up early enough.

I stayed at Rustic Rook Resort for one night and was shocked by the lack of cleanliness. Our sheets were filthy--covered in dirt and hair--and we even found a book return receipt under the sheets, proving they hadn't been changed since the previous guests. The sheets were so dirty that we could hardly sleep, which completely ruined our stay. When we brought this to the staff's attention, the main point of contact, Annette, insisted the sheets were clean even though they clearly were not. She offered no apology, no solution, and no compensation, which was incredibly disappointing. Clean sheets are the bare minimum expectation, and the customer service fell far short of that standard. It's a shame, because the location is truly prime and we would have loved to return. However, with poor customer service, dirty accommodations, non-working Wi-Fi, and a broken fire pit, we will not be coming back. I would not recommend staying here--there are plenty of places in the area that actually prioritize cleanliness and guest experience

Mike M.

Absolutely spectacular, charming spot with good proximity to the Sand Dunes. Very chill staff and a great vibe. Only thing to be prepared for is that the wind can whip up at nighttime and the tents can be very loud, making for a restless night if you don't have ear plugs. Bring the plugs and you're golden. If you're lucky, you'll make the outside walk to the bathrooms to pee in the middle of the night and see the Milky Way to eternity. Truly a must stay spot if you're doing the Dunes.

Dan S.

My first time camping and Rustic Rook was a great place to stay. When we pulled into the parking lot and walked into the lobby we were warmly greeted and they seemed very excited that we were staying with them. After I shower my friends photos of our accommodations they said you're "glamping". Either way for me it's camping. The tent we stayed in had two double beds, night stands and a wood burning stove if we needed it. The night we stayed there it got to be low 50s, so it wasn't needed. They provide us devices to charge our phones and use the fans provided if needed. The charger was pretty new since it allowed spots for the new iPhones to be plugged into. Around 815pm they offered s'mores for everyone if you wanted to sit by the campfire. The bathrooms were very clean and in the showers they provide soap, shampoo, and conditioner. When my friends come in town we will definitely head back to Rustic Rook to camp.

We loved our Grain Bin Villa at Rustic Rook! What a neat idea for a place to stay with high ceilings and modern, yet rustic decor. This was a last minute stay (we booked the same day!), and the hosts were extremely accommodating. They made sure everything was set for a party of three adults. We stayed in mid-October, so the campground is closed for the season, but it was easy to get to by following the directions sent by the host who is great with communication. It's nice to be able to drive right up to our bin. The kitchen was well-stocked with a toaster, plates, silverware, heating plate, good size fridge and freezer that was stocked with burritos for purchase (they were tempting, but we brought our own groceries). There are two comfy chairs, plus a table and chairs and extra chairs for plenty of seating. There's also a grill and picnic table just outside the door. The bathroom is a generous size with plenty of room to move around. The corner shower is a little tight, but so luxurious to have in the middle of nowhere! It heats up fast thanks to a tankless water heater. The whole upstairs is the bedroom and has an amazing ceiling with a small window at the very top. The king bed is very comfortable. The pullout bed was ok for the third adult in our party; it would be better suited for a child. The stairs looked steep but were no problem for us to get up and down. There is a TV in the bedroom, but we didn't use it with all the great activities to do in the area! The Wi-Fi was handy, though you do have to move around the bin to find the right spots for it (you're in a metal bin, after all!) We really appreciated the electric charging at a station on camp a short walk away where we left our car overnight. The best part of the bins is the location! It's less than 20 minutes in either direction to Sand Dunes Recreation (we loved The Greenhouse hot spring!) and Great Sand Dunes National Park. I highly recommend trying this place out. We'd love to stay here again and also want to check out the tents in the warmer months. Thank you for being so kind during our stay!

Beautiful property with great views of Great Sand Dunes National Park and the surrounding mountains. The staff are warm and friendly and answered all our questions. We pre-ordered some steaks for dinner and grilled them then joined the other guests for s'mores around the bonfire. The tent was clean and comfortable with 3 single beds, wooden floors, chairs inside and out, and a wooden stove. We were hoping to do some stargazing but the weather didn't cooperate, but we were warm and dry inside our tent while the summer thunderstorm passed by. Really made our National Parks trip special.

Valerie H.

FIVE STARS!!! What a wonderful place to camp and so conveniently located next to the Great Sand Dunes National Park! We enjoyed the beautiful sunset and sunrise views while we were there. The camp hosts have thought of everything and provide all you need to make your stay safe, comfortable and relaxing. The tents are clean and cozy and are outfitted with blankets, pillows, towels, fans and chairs as well as a wood stove to keep you warm during the night if needed. Lanterns and battery packs are also provided so don't worry about packing those! It was great to have clean, warm showers and a toilet that flushes while "roughing it". For those who want a more luxurious camping experience, they also provide tents with a private shower and toilet. In the evening, they provided s'mores and a campfire complete with live music. So fun! Be sure to look up at the night sky on your walk back to your tent. So many stars!!!! We enjoyed our delicious warm breakfast burritos and coffee in the clubhouse in the morning as well. We wish we would have had more time to spend here but we had to get back to the airport to catch our flight back home after the long holiday weekend. Thanks so much for the great stay, Rustic Rook! We'll be back!

Chrissy R.

If you're looking for a friendly, pre-pitched camp experience, Rustic Rook should be considered. It's conveniently located near the Great Sand Dunes National Park, and offers the essentials for a clean, camping experience. Staff is friendly, professional, and efficient. They gave us lanterns, chargers and offered a golf cart to bring us to our tent at check-in. We opted to reserve an en-suite bathroom / shower, and grill with our tent which was nice because we enjoyed the views of the mountains whilst grilling and having dinner outside. Smore's at night is an opportunity to connect w other guests. You can pre-order meals (eg: burger dinnner / takeaway lunch), which is convenient because there's not a lot around. Just manage expectations because you're in the middle of nowhere - they do a good job with what they haves and can offer. Able to accommodate vegetarians like me too. It does get cold at night so bring layers / learn how to use the stove if you want the heat. Our hot water didn't work, but it was middle of summer. Manage expectations - this isn't Under Canvas 5 stars, but it's not UC prices either, and they do a really great job of an authentic outdoor Colorado experience that's a big step up from camping - perfect for someone who's new to it, or frequent campers that want something "nicer". Definitely unique and not to be missed in Mosca / Great Dunes. Many thanks RR team!

This experience could have been amazing. The tents are beautiful and clean. The views are incredible. The staff is friendly and attentive- until 10 pm. The rules are clear; 10 pm is quiet time. But there is nobody to encourage this or enforce it. We stayed two nights, eager to explore this amazing place. The first night we got very little sleep because there were children playing and crying into the early morning hours. We had so little sleep we couldn't complete our plans for the day because we had to return to nap. The second night, adults were loudly talking and laughing around a campfire until 1 am when one of our party had to ask them to quiet down. It would have been a perfect stay if there had been staff available to ensure quiet hours so that all guests could have a comfortable experience.

Brena E.

This place was a mixed bag for us. When we arrived, we were checked in quickly and one of the people who worked there gave us a ride in a golf cart to our tent which was nice. They gave us lanterns and USB charging packs and he showed us how to use our stove. We ordered the foil pack dinner which was fine and grilled there. There were super hot peppers in the potato foil pack which I wish I had been warned about before biting into one. The grill area had hackey sack and horseshoes. I was looking forward to the s'mores at night, but all the kids were putting their hands directly into the marshmallows instead of using the utensil. Maybe during Covid it would be better to give people individual s'more packages. There were two things that brought the star rating down for me. One was that my bed had a bunch of hairs in it. Eewww! Secondly, our stove wasn't really working in the room and it was freezing! I see another review mentioned that their stove didn't work either. So cold!! Just a few notes that didn't impact my rating, but might be useful for others: there is no Wi-Fi in the tents, it was pretty noisy at night between dogs barking and coyotes howling so bring earplugs, and there is just a sheet separating the main area of the tent from the bathroom so not a lot of privacy.

We were welcomed with a warm greeting as we arrived, and given directions to our tent site. Check in was quick since we had completed online forms prior to arriving. After setting up camp and eating dinner, we captured beautiful, unobstructed views of the sunset. Around 8pm a community campfire was prepared along with s'mores makings. We enjoyed chatting with other campers as we viewed the dark sky filled with stars. The bathroom facilities were not what we expected, but were very good. There were 7 combination bathroom/shower rooms available - 2 larger ones that would be good for families with small children, 4 individual ones, and 1 accessible room. They were very clean. We were at tent site #1 so the nighttime walk required a flashlight - there was minimal lighting which allowed for that amazing night sky. All roads within the resort are dirt. BYO tent sites were able to drive around the property to park at the site, but for every other site parking is required at the main lot and you must cart your items to the rented tents and silos. I'm not sure if they had wagons available. The morning breakfast burrito and coffee were plenty to energize us for the Great Sand Dunes climbing (wear water shoes) all just 15-20 minutes away. Besides the dunes there are lots of trails available, too. Don't miss a visit to Zapata Falls just 30 minutes from the dunes. Wear your hiking shoes for the trail but have your water shoes ready for the chilly steps to the falls in the cave. Not to be missed! Rustic Rook Resort staff was friendly and helpful. BYO tent sites are leveled gravel with a picnic table - quite nice. Be sure to have a mat for under your sleeping bag. We didn't bring our small propane fire pit and just used our single propane burner for our dinner. All made for a delightful two nights stay.

Jeffrey R.

Lovely place near GSDNP! Had a tent for the kids and a second for us. Super clean and the scenery was beautiful. They put a lot of thought into the setup of the facility and even gave us USB chargers for phones and a little fan. Restrooms were very clean with showers. The thunderstorm in the evening as well as the sunrise over the dunes were gorgeous. Hosts were super-friendly. We can't wait to come back next year!

Jenn V.

I loved everything about this place! The cabins were simple but clean, clean bathrooms. Everything met our basic needs. You can checkout flashlights, usb battery chargers and sand boards at the front desk. The beds were comfy and supported me and my husband who are considered "plus size", no problem. They were solid wood frames. The bbq grills had a few small issues (one burner wouldn't light) but we moved to another one and it was fine. They had toddler toys on site so my kids loved playing with them. The staff is great! All other travelers were kind and respectful too. I'd come back in a heart beat!