1. Rustic Farm & Pet Services

    1. Rustic Farm & Pet Services

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    Rustic Farm & Pet Services

    5.0 (1 review)
    Open Open 24 hours

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    Response time

    2 days

    Response rate

    15%

    Services - Rustic Farm & Pet Services

    Pet boarding

    Bath and groom only

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    11 months ago

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    Lacy G.

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    Ask the Community - Rustic Farm & Pet Services

    Pawsi - 4023 Wheeler Ave, home sweet home :)

    Pawsi

    (4 reviews)

    The stafff did a good job with Layla and Baylor!. They were great to help me get both dogs to…read morethe car when I picked them up.

    How would you like being denied water for 7 hours on a 95° summer day that feels like 104°? My boy…read moreHunter found out today at Pawsi. Here's the whole story. When we got there for his appointment at 8AM, they had no record of his appointment and had to go ask the owner, Kylie, what happened. I had rescheduled from Monday due to a conflict, but spoke with Kylie directly over the phone that same morning. They had all week to document that I was coming on Friday instead. Once we got that cleared up, Kylie assured me how much she and her staff care for their clients and how they strive to be the best groomer in Fort Smith. When they finally called me at 3:02PM to tell me Hunter was ready, I drove over from the Braum's on Zero Street. I arrived at 3:18 to find a tired looking but very clean and well groomed boy. I'll say that much. They are capable groomers, and do a nice job on their clients. My dog looks great. But I found out how Hunter's stay went 10 minutes later when we stopped at Ed Walker's Drive-In for an after-grooming hamburger (I know, I spoil my dog ). Imagine my surprise when Hunter gulped down two entire 32oz cups of water in record time, and would've gone for a third if I hadn't stopped him for fear he'd make himself throw up. No dog does that unless they've really been neglected. So thankful to the waitress there who saw him quaffing down water from through the window and brought out two more cups for him. But back to Pawsi. While they're competent groomers, and nice enough people, they're very scattered and disorganized. I'm sure anybody who loves dogs even a little has the good sense to know they need water. Likely this was a case of everybody thinking somebody else brought the dogs water and nobody did. But because of this experience, I wouldn't take Hunter back here, and can't recommend them either. They may be the best Fort Smith has to offer, but that's setting the bar really low.

    Rustic Farm & Pet Services - pet_sitting - Updated July 2026

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