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    Laura Lynch DVM

    5.0 (2 reviews)

    Services - Laura Lynch DVM

    Pet physical or wellness exam

    Pet vaccinations

    Pet sitting

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    River Valley Animal Hospital

    River Valley Animal Hospital

    3.0
    (15 reviews)

    We were on a long car trip through Arkansas and our dog had a problem and needed immediate help. On…read morethe way through, we looked up the nearest vet. First one just flat could not see us. The second call was to here. They got us in with only a 30min wait, which included filling out paperwork. Everyone there was AMAZING! The receptionist was so patient and kind. The vet tech handled our dog with care. The veterinarian was so awesome. I'm not kidding! She sat there and answered all of our questions patiently and completely. They even called us a couple days later to check up on him. I cant say enough nice things about our experience.

    I rarely leave negative reviews, but after two separate experiences, I feel compelled to share my…read morepersonal experience so other pet owners can make informed decisions. Most recently, I brought my dog to this clinic because I knew something was seriously wrong. After examining her, I was told she had pancreatitis and she was treated accordingly. Unfortunately, that diagnosis was incorrect. Concerned that she continued to decline, I sought a second opinion from another veterinarian. They quickly discovered that she actually had a severe uterine infection that had been completely missed. She required emergency surgery immediately. I truly believe that if I had not sought a second opinion, she may not have survived. It was an incredibly frightening and heartbreaking experience. Unfortunately, this wasn't my first concerning experience with this clinic. Some time ago, I brought another one of my dogs in because I suspected she had coccidia. I specifically expressed that concern, but I was told it couldn't be coccidia and was sent home with probiotics instead. When she continued to worsen, I took her to her regular veterinarian the following Monday. Testing confirmed that she did, in fact, have coccidia. By that point, she was very ill and needed the proper treatment that should have been started earlier. These are my personal experiences, and because of them I have lost confidence in this clinic's ability to accurately diagnose serious medical conditions. I understand that veterinary medicine is not an exact science and that mistakes can happen, but having two of my dogs misdiagnosed has made it impossible for me to trust them with my pets' care. My intention is not to attack anyone personally, but to share my experience so other pet owners understand the importance of advocating for their pets and seeking a second opinion if they feel something isn't right. It made me leave 1 star in order to write this review I would of left no stars.

    Pawsi

    Pawsi

    4.4
    (5 reviews)

    How would you like being denied water for 7 hours on a 95° summer day that feels like 104°? My boy…read moreHunter found out today at Pawsi. Here's the whole story. When we got there for his appointment at 8AM, they had no record of his appointment and had to go ask the owner, Kylie, what happened. I had rescheduled from Monday due to a conflict, but spoke with Kylie directly over the phone that same morning. They had all week to document that I was coming on Friday instead. Once we got that cleared up, Kylie assured me how much she and her staff care for their clients and how they strive to be the best groomer in Fort Smith. When they finally called me at 3:02PM to tell me Hunter was ready, I drove over from the Braum's on Zero Street. I arrived at 3:18 to find a tired looking but very clean and well groomed boy. I'll say that much. They are capable groomers, and do a nice job on their clients. My dog looks great. But I found out how Hunter's stay went 10 minutes later when we stopped at Ed Walker's Drive-In for an after-grooming hamburger (I know, I spoil my dog ). Imagine my surprise when Hunter gulped down two entire 32oz cups of water in record time, and would've gone for a third if I hadn't stopped him for fear he'd make himself throw up. No dog does that unless they've really been neglected. So thankful to the waitress there who saw him quaffing down water from through the window and brought out two more cups for him. But back to Pawsi. While they're competent groomers, and nice enough people, they're very scattered and disorganized. I'm sure anybody who loves dogs even a little has the good sense to know they need water. Likely this was a case of everybody thinking somebody else brought the dogs water and nobody did. But because of this experience, I wouldn't take Hunter back here, and can't recommend them either. They may be the best Fort Smith has to offer, but that's setting the bar really low.

    I can't say enough good things about Pawsi in Fort Smith. My little Pomeranian, Prissy, is my…read moreheart, and I am very careful about where I leave her. From the first time we walked in, the staff greeted us by name and got down on Prissy's level to make her feel safe and welcome. She is usually shy in new places, but she warmed up quickly, which told me a lot about how gentle and patient everyone is there. The facility is always clean, well organized, and it actually smells fresh--not like a kennel. I love that they separate dogs by size and temperament and keep a close eye on playtime. When Prissy goes to daycare, I know she isn't just being "stored" in a crate; she's playing, exploring, and getting loving attention throughout the day. She comes home happy, tired in the best way, and never stressed. Communication is excellent, too. The staff lets me know how her day went, who she played with, and if they notice anything about her behavior or health that I should be aware of. That kind of attention to detail gives me a lot of peace of mind. The only negative is that I need someone to watch her during church services. thank you.

    Laura Lynch DVM - vet - Updated August 2026

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