Joey in the paint department went above and beyond to satisfy his customers. His ability to…read morecommunicate was good and his personality was exceptional.

This store used to be good, however, today I went to purchase some 2" screws and should have…read moremeasured, but I was in a hurry. Turns out 1-1/4" screws stocked in place of 2". Had to buy more at Do It Best near the job site.

The power equipment section of the hardware store needs to be recognized for the very…read moreknowledgeable, courteous, capable, and fast service they perform. I had an issue with an Exmark mower that was just a year old and under warranty. When I called and talked to Blake, I gave him the rundown on what my problem was and he was very knowledgeable and professional and accurate on what it most likely could be. Blake said to bring it to the shop and he would do his best to have it ready the very next day. That's something that is unheard of in this day and age. So after I dropped it off and we discussed what my portion of the repair may cost if it wasn't due to any part failure and what would be covered under warranty as well. Blake called me first thing the next day before they opened and we chatted about that is was exactly what he diagnosed over the phone. He also did the 1st service on the mower as well. The whole crew back in the repair shop were very helpful, knowledgeable and courteous to say the least. I also rewarded all the fellas with a hat from my business that I am now retired from as a thank you and made a great customer and business relationship/partnership that's very important years to come and for others to take notice of. Great work and praise to all of those in the repair shop for a job well done. A special thanks to Blake for his knowledge, expedited service, repair cost and fellowship! Awesome job. Thank you very much, ACE.

This Ace sets the standard for customer service. You are never left seaching for someone to help…read moreyou, and when they do help they know exactly what they are doing - or they find someone who does. Had a particularly good interaction today with Jonathan who got the batteries replaced in my watches, while not even having the correct equipment - did so safely and expertly, and got my batteries replaced! This is just one example of the great people at Ace. Wonderful!

Sadly Auburn Hardware is closed. It will be missed by all…read more It was always a great place to grab items to work on the house and buy a Case knife

Auburn Hardware has been a fixture for eons [the website says same ownership since 1969 and it has…read moreexisted for over 100 years!], but I've only graced the threshold like once before. J and I went today, and I was pleasantly surprised to find that it's a gift shop-hardware store hybrid, so that amongst pest control, heavy duty cleaners, and drill bits, you'll find scented candles and gourmet consumables. We had just come from AuburnArt.com, The Villager, and Whapsody, so we were all candled-out, but we ended up buying Wickles and Not Yo' Mama's hot sauce. I only had minimal interaction with the cashier, but he seemed like a nice guy. This is all good stuff since my last local hardware store experience was less that stellar [cough cough, Five Points Hardware in Birmingham]. Now I can say I've purchased hot sauce at a hardware store. Love.

We were needing cabinets and counter tops for a remodeling project. We had visited another store…read moreseveral times and did not get good service. Everything i have come to this store, Cynthia and Carol are very helpful. I drive an hour from home to get the service I need. We purchased appliances, cabinets and counter tops from this locations

Well we didn't get the toy for hubby at previous Lowe's, bummer, but hey it was worth this…read moreride..... We GOT IT!!!!! THE gentlemen that helped us was great, took 2 to load on hubby's truck.. checkout was easy and the store wasn't as crowded...

They carry so many essentials and the staff was helpful. It's conveniently located and decently…read morepriced.

From the owner: Est. 1946, we carry everything from hardware, grocery, plumbing supplies, building supplies, and…read moremuch more. Stop by or call today! Mention Yelp for $2 off your purchase. We supply the following: Automotive, building materials, clothing & apparel, electrical, farm supplies, food & snacks, hardware, heating & cooling hardware, home cleaning supplies, kitchen and bath, lawn & garden, lighting & ceiling fans, paint supplies, pet supplies, outdoor living & patio items, plumbing supplies, seasonal & holiday goods, small appliances & electronics, sporting goods, storage & organization containers, and tools

An employee of The Home Depot, Tim, saw me at the concrete aisle and asked if he could help me. And…read moreTim was super helpful. He helped me understand what type of concrete is best for different applications, and he helped me load four 60-pound bags of concrete mix onto my cart. Thank you, Tim! One recommendation for the store manager: please make sure the bags of concrete mix are shifted to the front of the shelf! Tim and I had to stretch and pull and lift those heavy bags from the back of the shelving unit. No easy task!

On february the tenth twenty twenty four came into this home depot location to get supplies for a…read moreproject. One item washe supply wood that I need to cut in half. Found all my supplies paid for them at the register. Ask the cashier if there was someone that could cut it for me. He called over the intercom for a lumber assault, He was told that he was on break and would be back in five minutes. I went back to the cutting area in lumber. There was a young lady standing there that I had seen waiting there while I was shopping for an hour. Found out she'd been waiting for the same person when I saw her waiting. It took thirty to forty more minutes and two more calls over income before an associate came to cut the plywood in half. He had an obvious attitude about it didn't matter. I just need my wood cut so I can get home. He grabbed the wood. Put it in placebut before that, he grabbed a tape measure and went through the motions of measuring halfway. But when I got home , I realized it wasn't exactly half wheels like a five inch difference. Luckily for me, I didn't needed to be exact. I just needed it be in half so I could get it in the car. But my big thing is what if I didn't need It cut in half and his anger and being a smart a** He's just gonna cut it any size he wants it and then hand it to me as if it's cut in half. I worked in a hardware store myself and constantly constantly disappointed in the lack of customer service I find in today's hardware stores and stores in general. I also am ex store manager for companies like Walmart. Fresh and Easy Grocery store and Famous Footwear Shoe Store. I know you can do better than this.