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    Russell Cellular Verizon

    3.0 (1 review)
    Closed 10:00 am - 5:00 pm

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    7 years ago

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    AT&T Store

    AT&T Store

    3.1(8 reviews)
    7.4 mi

    Wow! I can't believe I finally gave in to the iPhone bandwagon!…read moreAnd as a recent happy customer, I feel I have to pay it forward to other future should-I-get-an-iPhone? customers. The AT&T Store here is located at a shopping plaza, in between Tractor Supply Co. and a sports apparel store. Across is Wal-Mart Super Center. They have all current models of the iPhone, including both colors, black & white for the 3GS. Their accessories are pretty cool, not the tacky ones like from Radio Shack or Wal-Mart. If you're not looking for an iPhone, they have numerous brands and models to choose from also. Staff is okay. Since there's not a lot of customer traffic, you may be accommodated immediately. Matt P. helped us out in the two visits we made. The first trip was a dud since I couldn't go ahead with the purchase if the primary account holder, my husband, wasn't physically present. I made Matt know I was upset since I called ahead to ask what was required for a service transfer. But apparently, the person on the phone failed to mention that major detail. But Matt helped me out and gave options. He was very patient and apologetic. Although in the end, my best bet was to go back the next day with my husband. We did get what we came for so, 4 stars for a smooth, stress-free transaction. I think Matt P. deserves it.

    Went into the Potsdam store to get my daughter a new phone and even after I told them I didn't want…read morethe next plan. they signed me up for it. good thing att sent an alert to my phone notifying me that I was enrolled before I was even out of the store. when I asked them to remove it they said they couldn't and I would have to remove it from my account in 14 days. this is a scam they are doing to give them a kick back from corporate. after speaking to the manager Dana it was obvious he is involved as well because he told me to "prove it bro". and would not give me the number to the district manager. i spoke with the people at corporate hopefully something gets done about this before others are taken advantage of.

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    Russell Cellular Verizon - mobilephones - Updated May 2026

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