I found this group of employees amazing. They went beyond the customer care that I was use to with…read moreother carriers. I drove to this store to purchase my plan because the employees all were superstars!

I had one of the worst customer experiences I've ever had at the T-Mobile North Port store located…read moreat 17455 Tamiami Trail, North Port, FL 34287 (Cocoplum Village area). About a month ago, I purchased a new phone here. The sales representative, Nicolás, sold me a screen protector for $30, clearly stating that I could replace it anytime it broke by coming back to the store. Today, I returned because the screen protector cracked (which is normal use), and I was told that I cannot replace it unless I have insurance -- a requirement that was never mentioned, never explained, and never disclosed at the time of sale. This is misleading sales practice. If there are conditions or requirements, they must be disclosed before charging the customer -- not after. What made the situation worse is that the store manager was present and offered no solution and no accountability. At this point, I genuinely believe this location needs a full staff review or replacement. There are multiple negative reviews from other customers describing similar issues, and it's clear that these practices are damaging the reputation of this store and the surrounding area. Customers deserve transparency, honesty, and basic respect. I strongly recommend corporate leadership review the staff, management, and repeated customer complaints at this location

I just wanted to say how nice Rene and Sara are. They helped me with my problems on my new Iphone…read more15. This is the second time I neede help and each time they were wonderfu. Thanks !!!!!

I have found this merchant to be unreliable in word and assertions. I have found this merchant to…read morebe untrustworthy as I have attempted to return a phone purchased less then 48 hours prior and contrary to the written included return policy on the receipt the associate flat out refused the return and said she would need to obtain authorization from someone who is in meetings on Wednesday so after just short of .5 hours I left phone in hand on the way to the Bank that issues my Visa Card and promptly filed a dispute for and against all charges (the phone was $150.00 and the plan appears to be $70.00). I thereafter filed an FCC complaint wherein I was very specific and particular. Saddest part is the Moto G 2nd Ben I purchased from Motorola (world GSM unlocked) was promptly returned to that manufacturer based on this persons supposed expertise... but that merchant even paid the return shipping charges. I would not ever and I mean ever purchase anything from either of this persons stores. I would not recommend him and/or her to a friend, relative or enemy. In fact one of the associates went as far as to try and sell me on the potential of them upgrading their legacy network "this summer".... never ever again! It has now been straightened out. The owner of the business wrote me a day or two after posting my review and made things right.. I have since added a couple of stars to my original rating. Moreover I still have hopes that at some-point in the future of gaining economical internet access by wi-fi(ing) my own phone but this will not happen without some one first guaranteeing me that I have access at my residence (a newly built home in a less populated neighborhood). But until then I am back on the search for something that works.

Surprised to see the negative reviews…read more Walked in, waited less then 5 minutes. Was helped by younger teenage looking young man. Very professional. Very knowledgeable. Polite and friendly. He was even knowledgeable about the area (we just moved here). Got me in, handled and out. What more can you say about a wireless place.

Let me tell you about this crappie company Verizon theySUCK my phone went off this afternoon I paid…read morebill was good to till next month but they closed account until the bill well this month I'm done with Verizon they use to be great back in the day now SHIT!!& like the rest so i found a company for seniors $15 plus tax's $21 for life time go will never pay another dime to Verizon wait one more so they close down my phone i couldn't dial 911 so we suing them $500 hundred billion byebye losers Verizon

Service was great the attendant worked with us as and gave us grate choices and a lot of info she…read morewas busy but handled things very smoothly.

We just moved to North Port FL but been AT&T customers for many, many yrs and this is by far the…read moreBEST experience we had. Yoan the store manager was so pleasant and helpful with our needs. This will be our store for all our cell phone needs. So if you have had not so good customer service in their other stores try this location and get pleasant, professional service from Yoan and his staff. Thanks for not rushing through our needs and explaining everything

Please go anywhere else!!! He's a typical phone repair scam artist. 800 5 star reviews and they're…read moreall AI generated fakery! Even other local shops will tell you this. Whatever eBay screen he's using to fix phones with will only give you problems! He throws the word "globally" and "worldwide" around in an attempt to make himself sound legit. My touch screen did not work OFF RIP when he gave it back, he reset my phone and told me it was "fine". Well then it started glitching when I got home and my battery drained FAST. He tried to tell me my battery had "nothing to do" with my screen... and he expected me to believe that?! I'm 23, I know how phones work. He "fixed" it again, still glitching Feb 5th then the screen broke with no effort over the weekend and he wouldn't repair it after that even though I have literal evidence (I added the picture) of it being broken before. He told me to find someone else. He's using a cheap screen to get you in and get you out and when it *inevitably* cracks again he won't warranty it and claim it's your phone that's the issue. He also got in my boyfriend's face who was sitting absolutely silent not even looking at him. -10/10 do not recommend! Just look at his responses to some of these reviews... huge red flag #1

From the owner: Only shop in the town 7 days a week cracked cellphone screen repair to water damage- we do all…read more Lowest price guaranteed. More than 10 years in the business, thousands of happy customers. Call now to check our price

Had a bad incident with my iPhone 8 while dining out and trying to get a picture taken at a local…read morerestaurant where the device was dropped and the screen shattered. Took my iPhone to I-Fix-A-Phone to have it repaired. Ben was superb. Got my iPhone looking brand new. And as protection got a new case for my iPhone there at the store to prevent incidents like this happening again. Very grateful and thankful for the service.

Great service. In and out in 20 minutes with a new phone screen. My son picked up a couple…read moresquishmellows from the thrift items.

T-Mobile provides a good, reliable quality service at a reasonable cost. I have used them for years…read moreand they have a great support staff available online or by phone.

Took my Nintendo virtual boy to Vlad who came highly recommended and he did not disappoint. Works…read morelike new again. Great work, fair price. my new go to guy for electronics. Thanks Apple Pie Tech..

I contacted Apple Pie Tech on Yelp because I was looking for someone to replace the battery in my…read morewife's iPad Air. Vlad not only provided a very fair quote, but he was easy to work with and communicated very well about the entire process. The work was completed quickly and efficiently and, most importantly, my wife's iPad is back up and running. This is a great little shop and I'd highly recommend Apple Pit Tech to others who need smart phone / device repairs.

Very professional, very friendly and expert service! A BIG…read moreThank You to Mike H for taking care of swapping all the data & info into my new phone when I had no idea how to make it happen.

Went to AT&T store on Rt 41 in Port Charlotte after going to a third party AT&T store on king's…read morehighway and finding out our bill wasn't matching up with what we were told, we were sent to the corporate store on 41. within 5 minutes an employee by the name of Chandace assisted us. She was very concerned over our situation and was extremely professional and helpful. She asked us to give her an opportunity to reach her manager and make it right. The next day she got back to us that we had been credited everything that was told to us that had been charged. We will be forever thankful for her and her dedication and caring of her customers. We have been using the AT&T on 41 for the last 20 years and only went to the new one on king's highway out of convenience but have found out that honorable and caring service is worth the drive. Can't say enough about Chandace and how absolutely awesome she is and grateful we are. She was turning a bad situation into a good one and is an asset to AT&T. We are glad she will be around for us in the near future.