Had a work Injury and decided to use this location for physical therapy…read more So glad I did. The front desk staff were accommodating and kind. They got me in short notice. My therapist Caitlin is amazing....patient, gentle and very helpful in my recovery journey. I can't say enough about this location. Kind of a loft space with tall ceilings and some good music playing. Very conducive to feeling comfortable and the energy there is just good!!

Great staff! Everyone is supportive and really keep you on track. I highly recommend going to the…read moreif you're in need of help.

I LOVED coming to Andersonville Physical Therapy! The owner, front desk clerks and PTs were always…read moreso warm and welcoming and made my first experience at physical therapy a positive one! I worked with Gretchen both during pregnancy and postpartum for pelvic floor and core strength. I'm not the most coordinated person, but I feel super comfortable with her directions and guidance (of which I needed PLENTY of!). She was easy to talk to throughout sessions, which made the 45 minutes fly by. I could tell I was getting stronger, but hearing her say it with tangible evidence was the icing on the cake! It's important to note that during the pandemic, I was also able to opt for in-person or virtual sessions, and liked both equally. I would HIGHLY recommend all pregnant women see a PT, and definitely Gretchen in particular. I'm so happy I did!

I can't speak highly enough of Andersonville PT. It was easy to make an appointment, the staff is…read moresuper professional, my bills and insurance claims were handled in a snap, and I got great recommendations for healing both at the gym AND at home. A huge shout out to my therapist, Erin Lenihan, who made it fun and easy!

Ashley was a good physical therapist helping me along the way and making sure I was doing my…read moreexercise correctly!

Great experience. They really helped me get better and my knee moving without pain. Easy to…read moreschedule.

Upon moving from this location to a physical therapy office not associated with Athletico, it…read morebecame apparent that the Athletico model of customer service and care was severely lacking for my needs. For scheduling, insurance and payments, the "Patient Experience Coordinator" was unfriendly and abrupt, making interactions uncomfortable. I regularly worked with two physical therapists at this location for 1-2 sessions per week for more than 6 months. During each one hour visit, I worked directly with the physical therapist for 30 minutes and was then turned over to a young trainee/student for exercises. The level of competence of the trainee varied widely. Some paid attention and offered clear direction and others handed out balls or bands and then walked off. After not progressing with my recovery, I left this Athletico and spent months under the care of physical therapists at a hospital affiliated office where the full 60 minute session is with the physical therapist only. The level of care and my recovery progress increased immediately. Something to note, my insurance covered physical therapy with the same copay at the Athletico location and at my new physical therapy office. The value of care provided couldn't have been farther apart.

Ive been going 2x a week after my mastectomy. The surgery left me with no range of motion. And…read morefeeling like I was wearing an iron bra. I'm doing better in one month than others I know 6 months out who had been through the same surgery. Daniel, Jessica and the assistants have all been patient, professional and understanding. They offer a creatitive variety of exercises that can be challenging but not painfully so. Highly recommend this location.

I had been going to another clinic for PT and decided I wanted one that had additional options of…read moreshock wave therapy and other treatments. At first it felt as if Justin had diagnosed the issue quite profoundly, but once we got into the actual therapy it quickly went off the rails. I went in with Achilles tendinitis and they literally pounded the hell out of my calf...so much so that it got deeply bruised. Then after a couple visits they quickly switched therapists on me, even though Justin was there doing nothing as far as I could tell. Not that I objected since he really did the minimum when it came to personal attention. When it came time to pay though was when things went even further off the rails. They took full payments off my credit card BEFORE they had even submitted the claim to my insurance (which should have covered 80%). Then they used the wrong coding to the insurance company and I am still fighting with them to get it corrected. Their excuse is that they use a 3rd party to bill and that company takes a long time to submit. I've tried repeatedly to get them to refund the overcharged fees, but they either don't return my calls or just simply ignore the messages. Totally frustrating from both the treatment and the payment side. With so many other options in town, I don't recommend getting tangled up in their dysfunctional web.

I haven't been to a lot of Physical therapy places, but from the other experiences I have had, this…read moreplace is better on all counts. The staff are professional and responsive, the scheduling is simple, billing is clearly communicated and I feel better after each session. The west loop space that Yasam is renting is a little weird, with lots of Blackhawk memorabilia. But despite that it's well lit, clean, and the music is never too loud.

This is a long overdue review, but it has to be said, I LOVE the care I receive here. I am that…read moreperson that "woke up like that" or threw my back out randomly for no reason. I am also a remote worker, so being a keyboard warrior isn't doing me any favors. Neither are my long gaming sessions, but a gal's gotta have some fun. What can I say? Every time I've come in, I leave far better than when I entered. Dr. McTague has been the best. (I'm sure other providers here provide excellent care as well.) It's almost hilarious that my response to "how did this happen" is "me simply existing" & he just gets it. But I'm happy to report that I'm back to a maintenance level of care & more often than not, pain-free. If you're prone to sleeping weird & waking up unable to turn your neck, come here. It also must be said, their massage therapists are absolute sorcerers. Ken, JJ, & everyone do amazing work. I've had to sit in my car for a few minutes after to come back to earth after a session. It's ugly-cry worthy because you feel so much better. The front desk? Accommodating & friendly. If you find yourself aching & sore, this is the place to visit. I'm happy to be a patient here - thank you for all you do!

From the very first visit, it's clear that the team here truly cares. The providers take their time…read moreto listen, assess, and explain everything in a way that feels reassuring and easy to understand. Treatments are thoughtful and personalized, and I noticed real improvement in both comfort and mobility after just a few sessions. The space is clean, calming, and well-organized, and everyone -- from the front desk to the clinicians -- is warm, professional, and welcoming. Appointments run on schedule, and the overall experience feels smooth and supportive. If you're looking for attentive, effective chiropractic and wellness care, this place is a standout. Highly recommended!

This is my first time doing PT and my integrative physician at Northwest Memorial Hospital…read morerecommended this facility. My practitioner, Emily, was very thorough, attentive, and professional. In addition, Lauren their patient services/reception/office representative is very friendly, attentive, and professional as well. They both made me feel well taken care of from start to finish. On a side note: I had no idea how truly "corrupt" the insurance companies are. I have ACTUAL chronic pain, and my insurance covered 30 visits, but after 12 visits, my insurance cut me off. So I learned from this experience and friends who've also done PT: The questionnaires that PT practitioners have to give to patients for insurance/compliance purposes is way too subjective. I am a former athlete whose pain threshold is high... So I unfortunately answered the questions too honestly in relation to my pain. In actuality, I have a lot of pain, but I handle it too. A word of caution. But yes, this practice in Andersonville/Edgewater is very good. Highly recommended!

I was assaulted in this clinic and have police report that has detective working on case . A…read morepatients wife attacked me who seemed as she was drugged out and I was merely having or and this woman was making verbal bullying and when I checked out while sitting in chair next to lady who worked there to stay away from this unstable lady she through her back back at my head which then pushed my neck back . The one pt in this office did NOTHING!! I called police and got letter from this business that they banned the wife of patient but not her husband who was also verbally abusive . My guess was the couple were high on drugs . This clinic has responsibility to protect me and did NOT. Do not go there or send loved ones as this is only time in my life I was assaulted and I am traumatized and have worse neck pain !!!

I'm a new patient at this Athletico. I must say I spoke with…read moreTy Russell over the telephone first and he was extremely polite and very kind . Then when I arrived for my appointment he was the exact same way. He goes above and beyond to assist you . He knew everyone that came in by name . Ty customer exude great customer service skills which are top tier. The other staff are also very nice and welcoming as well. The facility is very clean as well and they took me in right away ., I'm very pleased and satisfied with the services and I am receiving .

I graduated! After 4.5 months, PT was finally complete and I was ready to go. I came into the…read moreclinic with my first real running injury. I had only started running six months prior. I injured my posterior tibialis in my right leg. It had become impossible to run without pain and I limped home the few times that I tried it before going in for the assessment. At my evaluation, Marissa was thorough in her examination and clear in her explanation of my injury. Marissa was an amazing physical therapist. There were times that I felt overwhelmed by the exercises but her good humor kept the mood light and my motivation up. Her kindness and encouragement kept me moving. And she was always willing to take the time to show me how to do the exercises. It was challenging. There were times that I wanted to throw in the towel. But I had been determined from the start to get back to full strength. We are both avid runners and she freely shared her wealth of knowledge about the sport. I'll actually miss being able to have those running discussions at my appointments. I grew to appreciate the challenge of the PT exercises. The exercises pushed me further than I had on my own and doing so under supervision made me feel comfortable. I became more confident in my abilities and could feel my body growing stronger than before. The pain in the leg gradually lessened as the weeks passed. We worked on building strength in the muscles to prevent injury from returning and worked on mobility. She ran a Visual Gait Analysis, with me running on a treadmill, using a camera. She ran the videos through a computer program to accurately map my running form and performance. It was enlightening and helpful to see exactly how my body was moving through the run cycle. That data will continue to be invaluable to my growth as a runner. A physical therapy clinic is not generally a place that runners want to end up. It usually means there's a problem which is stopping them from participating in the sport that they love. I certainly felt down and a little hopeless when I entered. I had found a gift in running that I felt was taken away by pain. As cheesy as it sounds, I learned that Athletico Andersonville South is a place of hope. There can be difficulty and steep challenge encountered there. But the dedicated clinicians, like Marissa, can give you back that gift of sport. They do so by helping you to conquer your injury through hard work, in the clinic, under expert guidance. I hope to remain injury-free as long as possible, but if I'm ever in need of PT then this clinic will be the first place that I'll go.

I came to Renato when I was having issues with my ankle. We did virtual physical therapy and it…read moreworked incredibly well for my peroneal tendonitis. Renato gave clear guidance, personalized exercises, and I saw noticeable improvement in pain and strength after we were done. Convenient and effective--highly recommend!

As the owner of Chicago Family Doulas, I feel so confident sending my clients to Kinetix Physical…read moreTherapy. I know they will be in great hands.

Dr Castelino and Dr. Siva Menon saved my life many times. Highly recommend their expertise . They…read morereally sincerely care about their patients .

I have been going to see Dr Castelino for a couple months now. First to get cortisone in my…read moredegenerated knees and now for Hyalgan gel injections. Dr Castelino uses ultrasound for guided injections, basically putting the gel exactly where you need it. In researching the procedure, I have found not all doctors use that method. I impressed with Dr Castelino and his office team. Always friendly, welcoming and professional.