Took my 16 year old cat into their clinic to be euthanized. All was going well until Dr. Roundy…read morecame into the room. I acknowledge that my cat looked pathetic; skinny and very dull and patchy coat. He then asked why we hadn't gotten her groomed (I had given her a bath two days earlier), then proceeded to say that we should have just shaved her entirely. Due to her long ongoing battle with skin allergies, that would have left her with no coat because it wouldn't grow back. Dr. Roundy showed no compassion for either our cat nor us. No "I'm sorry for your loss" or any comforting words. Just injected her, listened for any heartbeat, then left the room. Shame on him for making us feel worse! Should be no stars!

This was the most traumatizing experience I've ever had with a vet. After the surgery, they told me…read morethe spay would only be $230--but then the doctor called and, based on a passing comment I made, decided I "had more money" and raised the price. When I got home, my dog was crying in pain. They had not given her an antibiotic or pain meds, and later told my husband to give her aspirin--which another vet told me was dangerous. They reversed my credit card payment and refused to accept it, forcing me to pay out-of-pocket in cash. I had to call the police just to resolve the bill. I also had to take my dog to another vet the same day to get her the proper care she should have received in the first place.

APRIL 2026 Below is a text id sent to an employee with…read moreanimal control. She refused help, even when my dachshund was being attacked. She said I'd have to pay $400 to have my pitt picked up and her head cut off to test for rabies. Then officer Martinez took pics down my shirt under the guise of photographing my injuries I'd sent via email. I had to to bring my pit to the shelter, pay $150 so officer Martinez could sexially assault me by taking pics of my chest (I was wearing a sleeveless tank under a jacket) . I had a jacket on but had to remove it to allow unnecessary pics under the ruse of photographing my injuries. When I called ems, they did nothing, didn't dress my wounds. Had me sign something claiming it was HIPPA, it was actually a form stating I refused medical attention. I DID NO SUCH THING. SL CTY ANIMAL SHELTER SEXUALLY HARRASSED ME, REFUSED HELP AND FORCED ME TO PAY THEM FOR ALL OF IT. MURRAY CITY EMS REFUSED MEDICAL INTERVENTION AND THEN LIED ABOUT WHAT I SIGNED. ​​​​​​

decided to make up rules and do a raffle instead of first come first serve. Staff was rude and had…read moreno care about people waiting for a specific dog

If I could give a thousand stars, I would sprinkle every single one on this place…read more From the moment we walked in, it felt like a little spa day straight out of a fairytale. The staff were so gentle, kind, and genuinely in love with every fuzzy client that I instantly knew my baby was in the best hands. They talked to them sweetly, treated them like royalty, and somehow turned my floofy chaos into the most perfectly groomed, cloud-soft angel I've ever seen. When I picked them up, they smelled like sunshine, looked like a stuffed animal, and had the happiest little sparkle in their eyes. I may or may not have cried because they were THAT cute If you want your pet pampered, adored, and sent home looking like they just stepped off the cover of a "Cutest Critters Ever" magazine, this is the place. Absolute magic. Forever our groomer.

Best service, great clip and takes good care of your pet! Easy to drop off and pick upread more

I have had two of my dogs treated at this location. They have specialists on staff that can handle…read moreissues that a neighborhood vet is not equipped to treat. When I first started coming here on referral from my regular vet, the owners were not allowed to go inside due to the pandemic. Upon arrival, I had to park in a numbered parking spot out front, call the number on the sign, and someone would come out and take my dog inside to see the vet. The vet would then call me to discuss the appointment findings and the recommended course of action. Once the visit was complete, the tech would bring my dog back out to me. More recently when I've visited, I was able to go inside with my dog and wait in an exam room. However, when the vet examined my dog, the tech would take my dog to another location where I was not present to see what was happening. I prefer to be with my dog during the visit. My latest visit was because my dog had a serious issue, and we ended up having to make the hard decision to put her down. Mountain West performed the procedure in a special bereavement room with a couch. It was nice that they separated me from the busy exam rooms and waiting room of the facility for this painful process. During all of my visits, the staff were friendly and accommodating. A few things I wished were different are that I have always asked but never received a printed copy of the visit summary for my dogs. They are very automated and seem to prefer to not print anything. And it is hit and miss with getting the summary via email also. Also because they are an emergency facility, they post on the walls and doors that there may be a long wait due to possible emergencies coming in. I usually have waited no less and 1 hour and as much as 5 hours during my appointment. There does not seem to be a option for a quicker turn around.

My puppy was listless and could not stand, unresponsive at times. My family vet is fantastic and…read moreafter running some tests he recommended going to this ER trauma center. The minute we arrived they immediately took care of my dog; from the medical assistants, front office personnel and major kudos to Dr. Jess! This group of professionals showed such care, kindness, and compassion, keeping me informed about everything. I am pleased to say my puppy is back to being happy and healthy thanks to this great healthcare group as well as my family veterinarian, Dr. Grover. What a blessing to have this great team in our area! I definitely give them five stars!

The entire critical care team and social services took excellent care of my dog in her emergency…read moreand throughout her entire hospitalization this week. I will forever be grateful to them for giving me more time with my dog. Also always appreciate their specialty departments that have taken great care of my dog over the years (internal medicine, oncology, and dermatology.) Internal medicine especially has really helped improve my dog's quality of life and been incredibly kind and knowledgeable. (All of the front desk staff and everyone in between I dealt with were all kind and wonderful as well.)

I have been using the specialty division of Med Vet -Ophthalmology - for a couple years now. Dr…read moreReisberg is amazing, and her support staff has always been great to work with. I highly recommend Med Vet's Ophthalmology department.

We visit family in Utah yearly and when we have our Pup Cooper with us we have used Camp Barkalot's…read moreday care services. The staff is great to work, great prices and Cooper is always happy to go play with the other pups. Thanks so much for the services you provide to our family fur babies

My Daisy loves this place! I wouldn't trust anyone else with her when I go on vacation! They…read moregenuinely care and it feels like I'm leaving her with family!

These professionals are the best. Very friendly and everything is up front with them. No guessing…read moreor wondering. They delivered my Aydee's pups "C" section. Things couldn't have gone better.

Today I had to say goodbye to my 7-year-old German Shepherd for quality-of-life reasons, and the…read morestaff at Hillside Vet were truly wonderful. They were kind, compassionate, professional, and efficient without ever making me feel rushed. They treated my Bella with dignity and made an incredibly difficult day a little easier. Their pricing was also very reasonable, which I greatly appreciated. I'm deeply grateful to the entire team and would highly recommend them, especially during such hard moments. Thank you to everyone at Hillside Vet!

went in about 5:45 am because we woke up to our fur baby covered in massive hives and welts to the…read morepoint one of her eyes was swelling shut. they immediately got us back and got our baby medicated and taken care of and we were home by 7:15. she has done a complete 360 in the few hours since we left and she looks soooo much better. her regular happy self. i am so thankful to you guys for being open and so kind and caring. could not recommend enough and the peace of mind i have knowing if there is another emergency i can go straight here is priceless. thank you guys again.

Yesterday, I brought my dog in for an emergency visit. After a holiday with a pet sitter he was…read morehaving symptoms of canine cold/flu. I called the VCA at 9:30am and he was seen at 10:30am! The place was clean, well lite, calming, and pleasant. There were no other dogs/cats lingering in the waiting area so I didn't have to worry about my dog making a ruckus. Amazing! He's got a sinus cold but thanks to Dr.Thomas he's doing well. They gave me a introductory discount for a first time visit and I saved 50%. This is my fur babies' new primary doc. Thanks to VCA Cottonwood for being so professional and supportive to my doggy.

When we were visiting over Christmas vacation my senior Yorkie suddenly was experiencing congestive…read moreheart failure. From the moment we walked in I felt comfortable with the wonder staff up front, Brie and Amanda. I was in a panic and they were calm and comforting. My little Yorkie was hospitalized but within 24 hours they had her doing so much better. She was discharged and happy and well. We had a EKG apt with the cardiologist Kya Fedora who was completely wonderful and thorough, I only wish she could continue to be her cardiologist if we didn't live out of state we would continue to see her. I appreciate each and every one of their staff members who worked so hard to get my Lola healthy again! I'll be forever grateful! Thank you

Dr. Degarmo and her tech Jaz was wonderful with my dog when I came in for a cardio appointment…read more Prices were reasonable and they were very lovely. My dog hilo loved them. Thanks!!